Went to buy a car I had seen oncars.com. Drove away in my newly acquired vehicle. They were very helpful. No pressure. I test drove the car and decided on it right then
Buick doesn’t back their product
by Dcooper from Pensacola, Florida
January 14, 2019
This car looks good but I have had the car sensor replaced twice in less than 2 years. They replaced 3 belts my timing belt, serpentine belt and I can’t recall the other. Now I don’t have oil light on but it’s consuming oil. Looked at the recall and they know it burns oil but don’t want to fix the problem because. It’s costly. So I have 3 years left on a car that I might have to replace the engine on. The dip stick is dry and I don’t see where the oil is going to, it doesn’t smoke like typical oil burning in the exhaust and I don’t see it leaking on the ground. Very very disappointed and would never buy another Buick period!
Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
This car is too small for our needs
by Willie from Lakeland Fl 33811
January 14, 2019
No room behind the rear sear for very much. Only one arm rest? Hesitation on take off Rear camera is a joke. Very Very expensive to repair
I cannot say how impressed I was with all of my dealings with Bob Poynter GM. Gray Nelson answered all of my questions and made a deal work quick and efficiently. I rented a car and drove 7.5 hours one way to pick up my new vehicle. No surprises, just an honest and efficient buying experience. Hats off to Gray on being awesome to deal with.
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
In less than 30 minutes I test drove a new F150 and they appraised my 2013 F150 and shot me an offer I countered we settled in the middle and I drove off in a new 2018 F150. Thanks, Poynter Ford you ROCK!!!
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
I have been buying vehicles from Bob Poynter Chevrolet for as long as Bob has had the dealership in Seymour. I have never had anything but the best possible service, best possible buying experience, and best overall customer service that I could expect. George Covey has always been who I consider to be my personal contact with the dealership from his days in the service department to my current contact for purchasing new or used vehicles. I have no need to go anywhere else for my transportation needs.
Pay to much
by LarryPop from Aurora, CO
December 23, 2018
First time with some style. Love the car. Very comfortable. Just pay to much. My fault. Should have stay with my first choice when it come to money.
Came up from Kentucky after looking all over web for car for wife. Had to be AWD and certain year/mileage. Getting disillusioned with whole process. Checked out one here and had to bring wife up. Great salesmen with no pushing. Very easy to work with and even though slightly higher on miles felt very good about purchase and whole experience. Great price and no hidden fees. Would recommend to friends and family
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
Excellent service polite and felt like I was dealing with honest people. Clint went out of his way to see that my wife and I were able to purchase a quality truck. I walked away knowing that I was getting what I paid for
Sharp looking car
by Barbara expert shopper from Prospect, CT
November 14, 2018
Car is really sharp looking both interior and exterior and fully loaded. I love the design of the dashboard. Computer system is fantastic and easy to use. Car performs great.
I found the truck I wanted and no hassle deal and drove it home same day. A few days later notice a blemish in the paint on drivers door and took it back and they made it right. And it looks great. I am very happy.
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
We purchased a new Accord the salesman was not pushy but helped us thru the process is was quick and easy he had the one we wanted brought to the dealership
Luxury & comfortable all in one car!
by Erniesgirl05 from Arlington Texas
January 6, 2019
This is a smooth ride no matter if your going for a short trip down the street or a long ride out of town, it's roomy in the front and back and the heater is amazing. From freezing to toasty warm in less than 5 minutes, your going to love getting in this when the temperature drops outside. . It has a very sophisticatedengine, that will tell you whenever it needs anything, and even the windshield wipers don't need you to control them, they come on, speed up and slow down all on thier own, keeping your windshield clear perfectly.
I drove up from Louisville on a late Saturday afternoon to look at a 2012 Dodge Charger. They kept the lot open past 5 just so I could look at this car, which I thought was really nice. Our salesman Dan was really great and we ended up buying the car, which is gorgeous. Great car, great price, great people. I highly recommend McCubbin Motors.
All the bells and whistles
by AnneG from Elizabethtown PA
November 9, 2018
I wish the wheel base were not quite so narrow. It makes for a jolting ride sometimes. But I do enjoy the bells and whistles!
The service was amazing. Everyone was very kind and helpful answering any questions we had and willing to work with us on different options as well. My wife is thrilled with her new car and the help she received.
Had this car for 8 years
by Artie the Smartie from Newville, PA
January 9, 2019
Though I've had the car for 8 years, it only has 28K miles on it. So far the only thing that has had to be done was replace the battery after 5 years. Obviously gonna keep it.
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
Jeff was extraordinary and realistic. I stopped by and drive the wrangler I was interested in. I wasn’t sure when I could return with my trade. He suggested I send pictures and info on my trade to get us in the ball park. Within 30 minutes of sending him my information that evening he called with a range for my trade. After some negotiation and a trip to the dealership, we closed on the deal and I was on my way in under 30 minutes. Well done.
by Ttaylor from Saginaw MI
January 6, 2019
This vehicle is the perfect size for my shrinking family and it is great on gas since I travel an hour each way for work.
My son bought a 05 Dodge Magnum RT AWD and it is a car well worth the money, also the sale went super smooth.Thanks guys
Purchased May 2018, with only 7,000 miles on it.
by rbul9750 from Lawrenceville, GA
December 20, 2018
The best riding vehicle we have ever owned! Because of its size it is a little rough on the gas mileage but I am willing to pay that for the ride and comfort!
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