I saw a vehicle that appeared to be one of those "too good to be true" scenarios. Sent email to dealer via Cars.com a few days later, I received a reply back that the vehicle had been sold and that "all mileage" was accurate. Nothing else to do after that.
Best Kept SUV secret on the market
by Danman from Toronto, Ontario
January 3, 2019
A super comfortable and practical AWD SUV loaded with features and user friendly technology. The Premium II model represents great value. Ride is comfortable and quiet. So far, our used 2016 model has been reliable. It's not a sports car, but if you're looking for relaxing low stress practical transportation, it deserves a close look.
Purchased a 2008 Jeep Wrangler. Best price on the Internet, great customer service. Sales department bent over backwards to meet all my needs. Super nice and genuine people. Not out for my money, no high pressure, just quality service. I will buy the rest of my vehicles from their lot. Excellent purchase.
by Buick lover from Fort Myers, Florida
January 29, 2019
This car has lots of room and very nice styling. It has power and runs smoothly. We bought it used with 28,000 miles. It runs like a dream.
Asked for trin to be looked at whike oul change was done. It wasnt done until I reminded and was going out the door after waiting an hour and half for oil change.
15th New Car Purchase/Lease - Still Very Easy
by Bill & Nan-c from Trinity, FL.
January 16, 2019
This car meets the size and safety requirements we needed. It offers a smooth ride, handles easily, and provides good fuel efficiency. The innumerable options offers us an opportunity to specifically program it to our personal desires.
Customer service rep was great. Service tried just to do the minimum and send me back out the door by just balancing my wheels and only when I insisted did they check the alignment which had been supposedly checked just the previous visit, and it was out of alignment this time as well. Not a very thorough job.
This car is too small for our needs
by Willie from Lakeland Fl 33811
January 14, 2019
No room behind the rear sear for very much. Only one arm rest? Hesitation on take off Rear camera is a joke. Very Very expensive to repair
Phillip Death is an awesome Service Manager at King Coal Chev. I recommend talking with him regarding any service needs. Although I am still having issues. Phillip is going over the top to help rectify the issue. King Coal is a great dealership to use for purchasing new vehicles or having them maintain your vehicle.
Feeling good and secure it
by Dickeybob from Oshawa/ Ont
January 8, 2019
Enough power and steady on the road, have been on some long trips and that car keeps moving very well ...The electronics messages are very helpful.
I have to say that Tom Shephard and his team save my career and my future here in WV. You see, on 11/06/2017 I started a new job, the same day that my minivan decided to break down. The mini van made it my work and after work it made it to King Coal to meet with Tom. Prior to meeting Tom, I had inquired about a car through their website at 10am. By 11, Tom had called to follow up. I gave Tom my details and what I can afford for a monthly payment. Tom and his team literally worked from 11 on to get me a car that I can drive home that same night. I got off work at 4, met Tom at 4:45 and by 6:30 was driving home with my new car. Tom and his team did everything to help me out and get me into a new car!! They even gassed up the new car for me. TOM! Again, thank you and your team for helping this city boy from Chicago start his new career here in West Virginia!! Cheers!!
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
I recently bought a used vehicle from this dealership and was very impressed with the staff. They were very helpful. The lady who wrote up our contracts was very informative and it was obvious she knew what she was doing. I had to have a repair done on the vehicle and the service dept. was extremely helpful and courteous. I felt they were some of the best people to deal with in the Beckley area
by Cookie from Walkersville, Md.
November 30, 2018
So far the vehicle has met our needs. It has plenty of legroom, is easy to get into and out of, has plenty of room for cargo, and hopefully will handle well in incelement weather.
When the insurance company called on Friday to say they were totalling out my car and my rental would end on Wednesday, I didn't have a day off until Thursday, a day late, and as someone with less than perfect credit, a dollar short. Mark and Chase teamed up, let me sign some paperwork and got on finding a way to finance me for an AWD I could afford. Within a couple hours they were texting me about a new achevy Trax at a payment I could handle. By noon, they wanted to know which color I wanted. By 3 I was catching a ride to sign the papers and drive it back to work. Never had a car buying experience like it, but I hope they all are in the future.
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
Everyone was very helpful. They were knowledgeable about the car and answered all our questions. We felt very comfortable with the entire process.
Very nice ride.
by Adam from North Bend
October 20, 2018
I bought this car due to the reviews and reports on its reliability, as well as the fact that it is a Union built vehicle. So far it has lived up to all of my expectations. It has great power, with the V6 engine. IT handles great, and looks great.
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