Dylan was very professional, courteous, and went out of his way to help us buy the truck we wanted. He made buying our truck a pleasant and easy experience. I would highly recommend him to anyone buying a new or used vehicle.
All the bells and whistles
by AnneG from Elizabethtown PA
November 9, 2018
I wish the wheel base were not quite so narrow. It makes for a jolting ride sometimes. But I do enjoy the bells and whistles!
I was in today with the tire pressure indicator light on after putting air in tires. I was helped by a young service attendant by the name of “Q”. He was very polite and friendly and took care of me right away. This is exactly how a customer wants to be taken care of!! You should be very proud of this young man and he should be recognized for his customer service!!
Purchased May 2018, with only 7,000 miles on it.
by rbul9750 from Lawrenceville, GA
December 20, 2018
The best riding vehicle we have ever owned! Because of its size it is a little rough on the gas mileage but I am willing to pay that for the ride and comfort!
Was looking for a chevy equinox and wanted to trade in my 05 cadillac deville base model. My car is in great to mint condition with 144,646 mileage everything stock as bought in 05 of showroom floor. But because I am a fry cook they seemed to believe that maybe I couldn't afford the car and tried to talk me into a number of cars I was not interested in. And I ended up leaving and not going any further than verbal discussions about cars I don't want. I'm sorry but part of sales and customer service is to make sure I'm happy regardless of your opinions on the matter. And I won't state the man's name because I'm sure he needs his job. But to you sir and anybody else on the staff that does this please remember I'm the customer and you should listen to me and what I want. Because I wasn't in the market for a car for you. I wanted the car that would make me happy. Not coat your pocket better or get the garbage of the lot To make you happy. So please listen to me.
Rides like a dream
by cocacolagal from Iron City, GA
December 10, 2018
Drives and Rides very smooth and comfortable. Beautiful exterior/interior. This vehicle has all the bell and whistles where technology is concerned. I would highly recommend others to purchase a Buick Regal.
Excellent customer service under odd circumstances
by subverb from Panama City, Fla.
June 19, 2018
I was not sure Bill Cramer GM would agree to clean up water stains on the back seat of my new truck. The stains were caused by another dealer 100 miles away when I bought the truck a week earlier. Service writer Mark Hunter contacted the other dealer and arranged to have the seat not just cleaned but replaced under warranty. It was an unexpectedly pleasant experience. Bill Cramer GM had not been able to match the truck selection or purchase price of the other dealer, but certainly was helpful with service.
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
What an amazing experience! My son found a car he wanted and we had financing through our credit union, however, they only do 90% loan to value. We walked in and told Matthew where we needed to be on price and he made it happen just like that. We had been told by 2 other local dealers that 90% was ridiculous and they couldn't meet us.
On a personal note, Matthew is an AMAZING person. He was responsive to our request and even drove the car to our mechanic to let him check everything out! He really went the extra mile, even coming in on his day off to seal the deal. I know other dealerships who think they are where relationships happen, but that was not the case, Honda of Bay County has my business from now on!
Best Kept SUV secret on the market
by Danman from Toronto, Ontario
January 3, 2019
A super comfortable and practical AWD SUV loaded with features and user friendly technology. The Premium II model represents great value. Ride is comfortable and quiet. So far, our used 2016 model has been reliable. It's not a sports car, but if you're looking for relaxing low stress practical transportation, it deserves a close look.
Clay was our salesman and he worked with us to give us the deal WE wanted. Easy to deal with. Only hiccup was the time it took to do the paperwork.
Best comfort for a family of seven!!
by Stevenc08 from Bellingham, Washington
November 9, 2018
I love the duel sunroof to the back seat bucket seats. The sound cancellation from the exterior sounds is remarkably impressive. The drivetrain feels smooth and the transmission is flawless. Love this Buick Enclave. Soon going to upgrade to a newer one.
I just purchased a 2018 Traverse from sales person Cory Butler. He is the best. Everyone at Bill Cramer is so very friendly. Even a big shoutout to the Service Dept for taking excellent care of my 2013 Traverse.
Best car i have ever owned
by TomTom from Louisa, KY
August 25, 2018
Traded in my 2015 Chevy Equinox for my Buick, what a difference, the power and handling of this car is awesome, i have not had this much fun since i was 16 driving my 1981 Mazda RX-7, you get a lot for the money, with discounts i paid $26000. Not sure of the newer models of the Regal but i love my 2016
good personal visit. I drove down to check out the scenery. the atmosphere was just fine.
Full Size Luxury.
by Flashy from Savannah, GA
January 1, 2019
I’ve owned my LaCrosse for nearly three years. I’m just as in love with it today, as I was the day I purchased it. Very roomy, nice quiet ride made for the highway, with lots of power. (V6) the only thing I would want to add, Is more USB ports. There’s only one. When traveling, definitely need more to accommodate all passengers.
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
I really like this car. Three areas most important to me were comfort, reliability, and looks. This car excels in all these areas. I would recommend it.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.