Used Buick for Sale in Rochester, NY

I came to Highline Motor car, Inc. having done business with them in the past. I previously purchase a 5 series BMW from them and this in my 2nd Purchase. Having purchased 2 5-Series BMW's from Highline I would rate both experiences as 10 out of 10, as my first purchase was years ago so I have been happy after the sale!!

My father bought this car new and I inherited it. Had it for about 4 years. Ours was the base 2.4 L. I loved driving it once I was in it. If you are 6 ft or over you'll probably bonk your head a lot getting in. Even that was OK but if you want a roof rack or want to tow something forget it. This car is for getting from point A to point B and back. There are threaded holes intended for a GM roof rack but I learned that the plan for that rack was dropped. This car never let us down. Started every day in the winter and we never plugged in the block heater. Often -30 C. We put snows on it and maybe because of it's weight the Regal almost seemed happy going thru snowy conditions. Great handling car. Only selling it to a friend (which is meaningful) because we are getting an SUV. I know Buick will hate this, but if I were my father's age when he bought (82) it I buy another one in a minute.

Great staff and customer service, prompt and willing to go the extra mile to satisfy the customer.

THIS CAR HAS ALL THE FEATURES I WANT IN MY CAR , STEVE SCHMITT SALES AND LEASING IS THE BEST DEALERSHIP I HAVE EVER PERSONALLY USED

The workers were very polite, we were supposed to come in for a estimate on a vehicle, the dealer called us the day before to remind us and sent us an email with the confirmation of an appointment that had the address, the time and other info that was very useful at the time of the arrival.

These 2009 Buick Lucernes ---- Special Edtion cars are the BEST car I have ever drove and rode in. Mine are FULLY LOADED with over $40000.00 window stickers. The 3.9L motor has alot of power. It will cruise 90 mph all day long. Goes over 500 miles on a FULL tank of gas. I LOVE everything about these cars. John

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This car met all my needs. AWD, Comfort. easy to get jn and out of, etc. Choose white and very elegant looking. Gas mileage is good for size of car.

I don't usually write reviews but I had such a great experience here I really wanted to make sure to give a shout-out to the guy that helped me. I went to this dealership with a beat up old Grand Am that was falling apart and mediocre credit at best and Charlie worked with my from start to finish to get me into a Jeep Patriot at a fair interest rate with a payment I could afford. Charlie was extremely knowledgeable as well as friendly. He helped me focus in on vehicles that were in my budget and also taught me how safe Jeep brand vehicles are across the brand and the value saved by purchasing one when you work with you insurance company as well. He was even able to make it work that he could take my crappy excuse of a car for a trade-in towards my down payment. If it wasn't for the help and commitment from Charlie, I would have ended up in another death trap car from a cut rate dealership with a ridiculous payment I wouldn't have been able to afford. If you ever happen to read this Charlie, thank you a million times over for all your help and working with me and my budget to get me in a vehicle I'm proud to call my own. If I could I would give Charlie and the dealership he calls home better than five stars for how well the took care of me and my needs.

As expected the best choice in a 3 row SUV.I have owned 2007;2011 and now 2019 Enclaves,this is my statement on this car.What else can be said.

Very happy called them on a Monday letting them know I was interested in there 05 f150 went and looked at it Tuesday and was driving off in the truck on Thursday. Friendly kind hard working people. thank u superior auto for making my truck shopping a breeze.

I have had the car for 14 years, bought new. The cons, it could use a little more pep going up hills. The anti lock breaks failed on one side at low mileage and I have had a couple leaks in the engine. Water gets through the onstar antenna and into the car in hard rains. The trunk goes down hard so you have to be careful. Also one of the windows won't work. The plus is there is no road noise, no rust, great paint job, nice comfortable ride. Gas mileage is just ok. I have a little over 83,000 miles on the car and must say it's been dependable .

It was such a pleasure having a dealership that really takes care of its buyers. I called on a Tuesday and said I would be working out at LA Fitness, which is about 5 minutes away from the dealership. I stated if they had a time available where as I could drop it of at 8:00 am and would pick it up after my workout about 10 or whatever was good for them. To my surprise the young lady asked if I could bring it in the next morning, I said Wow, that is GREAT. Well, I brought it in at 8:00 am and the shuttle driver (Jerry) was right there and took me to the gym. My buddy dropped me off and I had no idea if it was ready or not and if it was not I would have waited. Well, as soon as I walked in and asked and Matt said all ready Mr Snacki and within 3 mins I was in my car heading home. Now, that is what I call service with a smile. I had an issue when I got the vehicle and brought it in for a software update, thinking they would have to schedule me and to my surprise again, Matt said we can do it now. I had coffee in the waiting room and a fruit and in less than 45 mins or so I was heading home. So, these are 2 experiences I wanted to share and it was my pleasure. I look forward to many years dealing with Bob Johnson division and I thank them all. William J Snacki

It's a shame Buick is no longer building this car. It is light years ahead of cars built just six years ago. China will continue to have this model thanks to Buick's popularity there. The closest to this car is the Chevrolet Impala.

Dmitriy Akselrod is a consummate professional and my wife and I were extremely pleased by the way we were treated by throughout the process Dmitriy, as well as by John, who walked us through the complex process of signing the related documents. My wife will be the primary driver of our new Encore. She loves the car, and we couldn't be happier with our experience at Piehler Vision Buick. Great people, great customer service.

It will be a reliable car to get back-and-forth to work And it has plenty of room for the grandbabies Add a nice luxury car for my husband and I to drive around and

I always have an incredible experience here at Valley Cadillac! My service manager Scott Robbins is absolutely fantastic! I always feel welcome, and I know I can trust him.

I had a fender-bender in my leased vehicle and a friend recommended Kenny's. Everyone in the shop was friendly and professional and now my car looks like new! Very happy all-the-way-around.

I like the color,features, from heated seats to automatically starting.A roomy truck and the interior design and the cd/stereo sound system.. Ride smooth and handle the road very well..

We lease a Mazda 9 and love it! We worked with Shawn Bishop and he made the experience an excellent one! He was not pushy and cared about meeting all of our needs. We highly recommend him and Marketplace Mazda!

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

Met Paul Bowers when family was looking to get a 2014 Ford CMax and it was one of the smoothest experiences with a car salesman in the last 20 yrs. Absolutely no pressure, completely accessible and very patient when it took 90 days to finally decide - we must have done 5 separate test drives. And the price was lower that the XPlan pricing i could get through work, with no hoops to jump through - their no haggle pricing is similar to the better/best pricing you would see with Truecar. Came in for basic service and snow tires as the All Weather Michelins sucked in snow. Not only did their service guy (Tom, IIRC) beat the BJs price I was quoted, he took the extra time to see if Dunn and Mavis were cheaper and they were. I ended up saving an additional $40 because he went the extra steps. My third great experience was with Bryan Zemaitis in finance. I was about to make a decision on getting the extended warranty and was about to pull the trigger on internet Ford dealer quote, which didn't include taxes. I called Van Bortel as a courtesy from my prior positive experiences and Brian not only got right back to me, he beat the internet pricing by 10%+, including NY State taxes. At every Van Bortel department I've interacted with, I've been very pleased. They seem to me like the Wegmans of car dealers, where their employees go the extra mile and still provide great prices.

We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway. We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.

I have been without my own car for six years since I retired. Sharing the household car just wasn't working for me anymore. I was looking for a zero down lease and VanBortel Chevrolet had the absolute best deal. Matt F. took his time with me, answered all questions to my satisfaction, there was no pressure or hard sell, and made this car leasing experience the easiest I have ever had. He took his time with me showing the car features, etc. on pick up day. Would definitely do business there again!!

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

Although I did not end up buying from Van Bortel, I was highly satisfied with their salesman David Wilson. He was very laid back and respectful. He did everything in his power to meet my needs without being pushy. I will be going back here when it's time for the next truck!

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

From the onset of my dealings I was treated courteously and never felt rushed. The salesman Matt Farnes went beyond making me feel comfortable. I left with the car I wanted at the financial settlement I could handle. My overall experience was very pleasant. I leased rather than buy because it was more appropriate for my situation.

This SUV met all of our needs, The legroom is amazing,the quite ride plus all the features this SUV has, very satisfied with this purchase.

Helpful salesman, painless process. Smooth from beginning to end.

This SUV is exactly what I wanted and it meets everything I need it to. Passenger capacity of seven with plenty of leg room and still plenty of storage in the rear.

Thank you for a great experience !lynn was Knowledgeable and thorough in explaining the whole process. I drove away thrilled with my 2017 Envision . Will certainly be sending people To Randall’s . Time tested excellence !

The seal on moonroof keeps coming off. The brakes squeaking and now the engine light came on today with a message that the engine needs to power down. It's in the dealership hopefully getting fixed. I love this car, but it's a year old with these issues, I'm not optimistic.

At Farnsworth you truly get the car you want. If they don't have a GM car that fits your needs, they will help you find another make and model that does - at a price that works for you. It truly is a one-stop-shop. Randy and his staff are a pleasure to work with and we never felt rushed or pressured. We will be back to purchase our next car there.

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

Friendly, courteous, knowledgeable staff that was quick to respond to my questions and returned all my calls in a timely manner. All in all an exceptional group.

I was pleasantly surprised at the overall room. especially the leg room it has. i was also impressed with the different ports you can plug into.

This car is comfortable, has a quiet cabin, and the HP to get moving, Has the room to fit 5 people, Has fold down seats to expand the trunk.