Buick for Sale in West Burlington, IA

We're in our 70's and have bought a lot of cars over this timeframe . Many different dealers in a variety of places, so we've gleaned some insight into how the process works. Mostly one learns early on about the 'game'---the haggling on price, the oftentimes hidden costs of add-on's, the car salesman style that seems to go with the job. Eventually if you agree on all the variables, the interminable process of finally taking ownership begins. I'll admit we've run into a couple of better-than-average dealerships in the past that put many of these traditional tenants to rest. However, our recent purchase at Deery Brothers in Burlington, Ia, was akin to stepping out of the dark and into the light. Jake Walker, Product Specialist, greeted us with a smile and shortly convinced us he had an immediate understanding of why we were there and what we wanted to see. His knowledge of the car we were after was very good, and although they didn't have the one we wanted, he assured us it could be found in a short time if our conversation concluded with a sale. My wife and I were flabbergasted with the congeniality of Jake and Mike Gerst, Finance Manager, and the other couple of staff we communicated with while there. Everyone was--friendly! We were treated fairly and amicably in all ways in the process of getting our new car, and the amount of communicating that ensued before and since with Jake is, in our many experiences, exceptional. They're not only selling a car, they are selling the Deery Brothers brand of doing business---that of complete customer care. We have bought cars from Deery Brothers over the past 25 years or so and was satisfied each time, but as with all businesses that strive to improve their model, they have---a major plus for the customer. It is a pleasurable experience, and unlike the old days, the process is fast and efficient, made possible by congenial people doing a great job. We look forward to our next car purchase in a few years with Deery Brothers and their fine staff.

Was worth the long drive from central IL to look at a featured used truck, but was steered by Sales Rep Wendy Miller to the one which I did purchase that was an excellent pick for our family needs. Wendy was really down to earth, very professional, and personable. I will definitely be returning! Thank You!

I am 500 miles away from home and notice something hanging down under the front of my car, I stopped by Deery Brothers without an appointment and Brad Heuvemann told me to have a seat in the lounge and he would take a look. 5 minutes later he was back with the car and told me it was missing 2 tabs, no damage so they fixed it and didn't charge me anything. THANK YOU SO MUCH BRAD!!

Steve Donald was an awesome salesman — super nice and personable. He's even called me to see how my van is working out and to follow through on a minor repair. The finance guys were great too. Not a bunch of going back and forth — they were easy to negotiate with. Overall, a great van-buying experience and I'd highly recommend them!

My experience with Shottenkirk West Burlington was wonderful. They are beyond friendly & welcoming. I had my 3 year old daughter with me and they were beyond patient with her. My sales man sold me a wonderful car & my finance manger got me a wonderful deal. I would recommend this dealership to all my friends.

Eric Messamaker and Adam Brown were outstanding! So easy to get a great vehicle with this team!! I will tell everyone I know about my experience at Shottenkirk!

Tom Cox was truly exceptional and I was completely satisfied with my experience. The purchase process moved along and Tom was very informative and detailed throughout my experience.

Wendy Miller listened to what we were looking for and provided us with options that fit our criteria exactly. She took the time to educate us on our new car's options and answered all of our questions. We would definitely recommend Wendy and Deerys to anyone. Great experience!

Deery brothers has always exceeded my expectations. I appreciate Blake, Mark and Terry taking good care of us! I won't go anywhere else. Thank you Deery!

We actually had a great experience overall for the honesty, and quick response to questions, and nice accommodation and nice people, except that our check engine light came on after driving about 22 miles, after we went for service. Pulled over to the side of the highway; called back regarding the issue; informed me it's okay as long as it's not blinking; asked me if there's a way we can turn around and go back. I opted to callback to schedule for another appointment, 'cause I find it hard for me to drive back for another 30 mins or so. I'm still wondering why the light came on right after it was serviced . The error code emailed and shown by our Hum system app that caused the check engine light was P0420 (catalyst system efficency below threshold). I hope they can walk us through why it happened. I give 4 stars for the repair just because of the check engine light that popped up, 22 miles after service was done.

Found a car online and called the office to verify it was still available. Drove to the dealership and they had it in the front of the lot ready to look at. Purchased the vehicle and drove it home.

The employees were very helpful, answered all of my questions that I had. Made my used car buying experience pleasant and hassle free. I've bought 4 used cars from them and will continue to keep going back to their business.

Dustin and all his staff are incredible to work with. It is a family atmosphere that makes you want to do business with them. We are very happy with our decision to purchase our Yukon there.

found it at a great price online and contacted them over phone. put $500 down and drove down the next week to pick up the car. about a 10 hour drive. everything was just as listed and got the car at a great deal. They had some trouble with out of state registration, but it got sorted out. Very pleasant to work with.

The asked for service was diagnosed and performed. This was routine maintenance and maintenance brought on by the very people that serviced it last time

Courtesy, professional and knowledgable. I was able to call that day and get in for a minor repair. I would like more reading material available.

Guys were wonderful to work with. Very courteous was attentive and saw that we were comfortable. I liked the attention to detail.

The Shottenkirk Mt. Pleasant team is very professional and efficient ! Everything about buying a new vehicle there was a smooth process and we felt right at home in their beautiful facility. Would recommend them above anyone else in the area. Great job and thanks again.

I was shopping for a truck and had sent several offers out, most dealerships didn't even bother responding. While the truck they had was a little more than I wanted to spend, they responded cordially to my offer and were willing to work with me. I bought a truck elsewhere and J.D. actually took the time to ask me about it after the fact. I can't believe all the bad reviews. If the other dealership hadn't snapped up my offer, I would have worked with these guys on a new RAM with rebates in a heart beat, despite the distance. These guys took the time when few others could be troubled. I was impressed.