I was looking for a vehicle online and came across what would have been the perfect vehicle for me and so I contacted Morris. They got right back to me and informed me the vehicle had just sold. They were very responsive and helpful even though I was not able to purchase a vehicle from them. They have even offered to try to find a vehicle that would fit the description I am looking for.
Adam Rodick and the rest of the Morris Ford staff made buying this certified pre-owned Escape an absolute dream! Taking the car home and through my first few 45 minute commutes made me fall in love with the driveability and comfort of the car. Thanks so much!
by a highly satisfied cutomer from ballston spa, ny
September 25, 2017
We are a third generation customer of the Mangino family and have always received stellar service with the utmost care and respect, from each and every member of their staff and individual teams, be it sales, service or administrative. They have taken the time to get to know each of us through the years and have always offered the personal aspect of customer care that exceeds each and every expectation that is ever had. This recent purchase was one that I have dreamt of for more than 2 decades and it was with great excitement that I finally chose to make it happen. And I can honestly say that it is because of the patience and the kind guidance that was willingly and consistently offered by so many of the folks at Mangino Buick and GMC, that it came to fruition so easily, rapidly and beautifully. The most touching part of this experience was receiving the many genuine and sincere hugs, handshakes and warm smiles that spoke volumes about how this dealership truly values the folks who walk through their door. When you become a Mangino customer, you become part of the Mangino family and are treated with honesty, integrity, sincere caring and respect. That is the Mangino way without question and they stand by that credo in all facets. That is why we are third generation customers and will never go any place else.
I have been a customer at Mangino's for nearly 20 years now. This place is the absolute best around. Nicest people in the car business you'd ever want to meet. Ralph Mangino Jr is a class act and has always treated me with the utmost respect. Same for the service department led by Mike Howell.
Had car serviced yesterday and picked it up this morning. One of the new service advisors named Brian took care of me and provided great service. He went over the bill in detail with me to show what was done in spite of the service area being busy on a Saturday morning.
Facility is absolutely beautiful and the people who work there make any experience at Mangino's a pleasant one. I won't buy or service a vehicle anywhere else and will continue to be a loyal customer until I retire in 13 years and move out of state.
I encourage anyone who reads this to give them a try if you haven't done so already. You will NOT be disappointed !!!!
Ralph, Jr has maintained the dignity of the dealership that his father built. Both he and his sisters manage their dealerships with integrity, honesty, and friendliness. I don't see myself doing my auto business anywhere else.
My review concerns a used car purchase from out of state, which was one of the easiest and enjoyable car purchases I have made. I saw a car listed in the online inventory, but with no photos yet. I got in touch and Paul Martell from salest was my contact for every step of the way moving forward. He was extremely accomodating as I had him run out to take photos of specific parts on the car several times, as well as dragging out a mechanic to get a better feel for the shape of the tires and brakes. Coming from out of state, I didn't want any surprises upon purchase and they made sure there were none. I purchased the car via Fedex and they were kind enough to run to an out of state/MA registry for me so I could just slap the plates on and drive away when I got there. Upon their final inspection, they noticed one part needed replacing and ordered the part. Unfortunately, with my timetable, they did not have a chance to replace, but arrangements were made to have the work done locally and get reimbursed. Really, just top notch customer service all around. Paul was fantastic to deal with and I can't recommend working with him enough. If you're thinking about looking at something at Keeler, ask for Paul and he'll take care of you every step of the way.
This is our second purchase and both times we had the opportunity to work with Mich. He does a great job, knows his product and covers all the details. He had great support from Casper with technical assistance and Kevin in financing. Good team work. Looking for a product from Keeler look for Mich and his team.
Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
I can’t express it enough, for everyone’s help and attention! They have exceeded all my expectations and went above and beyond to make sure I had EXACTLY what truck I wanted! I truly am impressed with there outgoing and friendliness attitudes! I’d highly recommend their dealership and will be coming back for ALL my future purchases!
Thanks again! 10 ⭐️’a !!
by " GREAT JOB " from Broadalbin, New York
November 3, 2018
Thank you Jeff ,for helping us purchase another great vehicle! you are very helpful and knowledgeable. That's why we are returning customers. you always make sure we are satisfied with our purchase. You go above and beyond and we really appreciate it. You have a great personality and do very well with the customers. I'm sure each and everyone , besides us appreciate that.. I can't say enough to let you know how much were glad you are there for us if ever we need you. Thanks again Jeff T. Chuck and Therese T.
Jeff Tyrrell was great to work with. He answered every question we asked, and helped us locate the truck we wanted. I would definitely recommend anyone to work with Jeff when your looking for a vehicle.
My husband and I went in to look for a used SUV , Jeff Tyrell was wonderful. He listened to us and answered all our questions. He went and talked with the manager and they even reduced the price for us. We told him we had to think about the purchase and there was no pressure, he said that was ok and to get back to him when we were ready. He was very professional. When we did decide to purchase everything was all ready for us, he found a spot that was not cleaned correctly and took it back for them to finish. It was a pleasant experience and will recommend Mangino's to family and friends.
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