We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
I Love my Cadillac !
by WendyJo from Vanceboro, NC
January 10, 2019
I love the look, comfort and reliability of my Cadillac. It is by far the most favorite car I have ever owned. I am completely satisfied.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
Gorgeous car that gets the right kind of attention
by Srueg from SHAKOPEE
October 19, 2018
I love all the extra features in this vehicle. The HD radio and Bose sound system are phenomenal. The temperature control works wonderfully. It is a beautiful car inside and out.
In early November my wife and I decided to purchase a new truck and began visiting several dealerships in the Denver area. We settled on Emich primarily due to the experience we had with Chaz Valdez and a conversation that I had with Wade Seymour. Chaz took the time to understand what our wishes were re: a new purchase, patient with our questions and considerate of my wife and I as we deliberated on making a purchase and selecting just the right vehicle. We are satisfied that we got the best deal and are secure in our decision to buy the vehicle from Emich.
by Retired from Texarkana, Texas
November 18, 2018
This car was small in size, had all the accessories I wanted. Had only 9000 miles on it. The salesman and service people are great at Orr Chevrolet. I will always go back there to buy a car and for service. They are the best in Texarkana.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Cadillac got it right
by bkirby2291 from Carson City, NV
September 10, 2018
Cadillac finally built a great compact sedan. I bought the ATS 2.0 4 in late June. It was a lease return with 12,410 miles. It's a fun car to drive and a very quiet cabin. A recent drive to San Francisco got 32.3 mpg. The interior is a bit tight, but the seats can be adjusted.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Dale, the Service Manager is great! In his absence last Saturday, his colleague, Chris, was also great! They accommodate your timing and service needs and then they deliver.
by Doc from Sunnyvale Texas
July 31, 2018
A beautiful car in pearl white--classic but modern lines with lots of performance when the turbo kicks in otherwise a frugal commuter--a stylish 2+2 coupe with the top of the line Brembo brakes..a real hear turner
Bought a used GMC Yukon from SAG and unfortunately have had to deal with the hassle of bringing the vehicle into the SAG service shop more times than I anticipated for a vehicle I have owned for only a little over a month. But Service Mgr Mike Ardolino has consistently provided me with outstanding customer service and repairs at very reasonable prices even after my 30 day dealership warranty ended. I can say I will always take my vehicles to Mike for any and all auto service needs in the future. Thanks Mike!
A true roadster
by sci-fi-guy from bloomfield hills, mi
November 30, 2018
Drives like a sports car in comfort and style,can’t go wrong with a caddie.The 10 speaker bose system is awesome,love the navigation and cue system
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
Excellent Gm masterpiece, all wheel drive 272 hors
by Raf from New Britain's
September 17, 2018
This car met all my needs ,stylish, sleek,sporty,very contemporary look ,sunroof, Cadillac QUE drive, navigation xm radio, size 18 10 spoke polish wheels,remote starter keyless start 272 hp 295 torque...
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
My Cadillac ATS is not my 1969 Fleetwood.
by Fedora Fan from Westerlo,NY
December 10, 2018
I’m retired and my son knew I was a fan of GM. He talked me out of a Chevrolet Impala and suggested the Cadillac. The price of the ATS was comparable to the upscale Impala. I’m closing on fifty thousand miles and I have had a few MINOR recalls (expected) and no operating issues. A safe bet! She’s a four turbo.
I have always worked with Friendly knowledgeable staff who know me and my car history. Rickenbaugh has a clean facility, and on time appointments
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