I am the happy owner of a Lexus sedan and have purchased fourvehicles, over the years, from this dealership and it’s predecessor. My service representative, Tom Miller, has stayed the course and the service has just gotten better and better. My most recent visit started with a recall repair but I decided to have the oil changed and the car detailed - and am absolutely thrilled with the detailing result, not to mention the friendly, efficient and courteous treatment provided by everyone I come into contact with, during every visit. We love our Lexus and this dealership plays a key role in maintaining our loyalty to the brand. Thank you for understanding with customer service really is about.
I was in the market for a good, used, fun car. Narrowed my list to MINI Countryman and Subaru Crosstrek. Found the MINI of my dreams at Infinity. Jake was incredibly helpful answering all of my questions about the car. After test driving, I told him I still wanted to try out the Subaru Crosstrek before making a decision. Well guess what. Within 15 minutes he had one on the lot for me to drive. WOW. Decided the MINI Countryman was the one and they threw in four new tires to seal the deal. What incredible customer service. In need of a car, go to this place first!
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
Drove 6 hours for my 2015 certified CTS. Car was everything I expected, and more. Mitchell was honest and a pleasure to deal with. staff treated my wife and I, and my puppy, like family. well worth the trip. Love the car guys. thank you.
Purchase experience was excellent.
The Tahoe I purchased needed a new windshield. When it was installed the tech left the interior dirty, shards of plastic as well as adhesive. He also managed to scratch the handle above the passenger door. I would not recommend the collision center.
Nice people and they not out to scam you and thats rare very rare. They are very up front and gimmicks or game running and they let you decide what you want to do instead of just trying to get paid if they sell you a car.
We truly appreciate Dominick understanding our situation and making himself available to us to pick up our car on Thanksgiving Eve. Our original salesperson, Brandon was off on the day we wanted to pick up our daughters car, but they arranged for Dominick to fill-in and we are very happy with our purchase and experience... and believe you me, there were some bumps in the road this evening, but Dominick displayed professionalism and patience throughout the entire process. We are happy with our purchased and my daughter is happy with all of the safety features of her new car. We would like to thank the manager Fernando for helping to make this deal happen.
I was in a car accident just a few days ago which totaled my car out so i need a car i always wanted a Cadillac so i started searching for one i checked many dealers websites and Larson Cadillac has the best prices
I went in to Larson to check out a Cadillac i really liked on their website the price and mileage the car were perfect for what i wanted
I was amazed at the features this car had and for the price i couldn't let it go
Luke Campo and Krystyan Yevstifieieva two very knowledgeable and amazing Sales people helped me with the paper work showed me all the features on the car and how to use them
Terry Goble the finance Manager Department was able to find me a great percentage rate and made the paperwork process very easy
I honestly have to say my experience of buying a car from Larson Cadillac was the best experience and less painful car buying experience I've ever had
Hands down the most helpful and knowledgeable and friendly sales team and Financing Department I've ever Delt with
Thank you: Krystyan Yevstifieieva
Luke Campo and Terry Goble
I 100% recommend Larson Cadillac
You always are worried when you walk into a dealership. I traveled 70 miles for the car I bought. Drew my salesperson made the process quick and easy. The price was what I was quoted. Left the same day with my Sierra. Great experience just wish they were a little closer.
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