Used Cadillac Escalade ESV for sale near Acton, MA

The internet manager and staff did a wonderful job in setting up appointments, finding the right car and communicating.

Great service, from phone contact to arrival to completion of service. Everyone I was in contact with was helpful and honest. Service was prompt and correctly performed.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Hats off to Carlos and Luis. They made the car buying experience very easy for me. They were thorough and helpful with everything. I highly recommend this dealership

I like how honest and upfront this dealership is. I literally spoke with them on Thursday and picked my car up on Saturday morning. They took care of everything for me so this way on Saturday I spent about an hour there signing paperwork and was out in no time. Lexi is a sweetheart! I would do business here again if I ever need a car in the future. Don’t go to a different place and get scammed. Come to Riverhead Nissan and be treated the way you deserve and don’t get taken advantage of!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Greeted well and by name. Service department found my unused voucher for service and I payed zero to be treated very well. Happy and friendly and knowledgeable folks spent their time helping ME. Mechanic?s video extremely helpful.

Sansone Hyundai did the right thing. My son and I purchase a certified pre-owned 2022 Hyundai Tuscan on July 15,2024. During the courtesy oil and filter change in January 2024, the service technician indicated that all four tires needed to be replaced. Instead of reacting, a second opinion was sought that confirmed the tire tread was deteriorating or wearing. Noting that the vehicle mileages at purchase was approx. 23,000 miles and had approx. 27,600 miles in January, plus quality tires should last 50,000 to 60,000 miles assuming normal driving conditions, the tire condition seemed abnormal. Another fact was the second opinion revealed the tire’s manufacturing date in 2020, which also does not seem proper. Upon contacting Sales Manager, Operations Manager and Service, another set of tires were installed and aligned at no cost.

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Great customer service, clean environment, friendly staff, job was performed fast, I has the best service writer I’ve ever had dealt with, superior service, I recommend this dealership to all my friends and family

Brooklyn always seems to have a smile on her face, and is always helpful when it comes time to have my car serviced.

First class experience from start to finish Between Antoine Rus Arch and Sam was ensured to have the best experience. Despite some initial hangups, we were able to work together for a Deal that worked for everyone. This is the third vehicle that I have purchased from country Chevrolet and we’ll see what the high degree of probability and honesty. It will not be my last if you’re looking for a local company Serving the community I strongly encourage you to give them an opportunity.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Justin was very helpful in getting my truck for me and was very excited for me, He did everything I asked and went over the whole process with me and made sure that I got what I wanted

Great people to work with. Very professional, courteous, helpful and thorough. They follow through with all of their commitments. The trade process was straight forward and was just as agreed.

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!

Very friendly staff. My sales person was Robert. He was very knowledgeable and answered every question I had. He was patient and took the time to go over every detail of the buying process. At closing he made sure I was completely comfortable with how my new car worked. He didn't miss anything. Definitely go to Mazda to buy and I would ask for Robert.

Excellent customer service, service to car was fast, nice and clean place, good environment

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

The salesman Rockie once again was terrific in every aspect from start to finish! We came back less than a month later to purchase a used car now and the experience was great! Definitely would recommend using him for any used or new car needs!!

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

Diane located the ideal vehicle for us prior to arriving at the dealership. She was knowledgeable, thorough & a pleasure to work with.

First of all, we are bigger sized people with disabilities. This is the best vehicle we have found for comfort and getting in and out. It was a beautiful car and the only one my wife actually fell in love with. We bought it at 17,500 miles as an 8 year old car and drove it to 104,500 miles without any break downs. Sadly to say it got totaled 2 weeks ago but we survived. Today I bought a 2013 version of the same ESV with 30K miles and the same Raven Black.

Curtis solid guy helping me out definitely be back soon . My friend told me about him and refer me.

Great attention, efficiency and answers to my questions. Very friendly and professional to deal with.

I have purchased a few cars from this dealership. Each time they have been fantastic in how they worked with me and treated me. As a result of my experience, I trust when I purchase a vehicle for me or my family, it is done with the best intentions and outcomes. Sean Goodgain took his time to make the encounter personal.