Used Cadillac Escalade ESV for sale near Romulus, MI

Goran was excellent,very helpful and everything was quick and what we were looking for?Great experience would buy a car from him again?very much enjoying the blazer

John Allen and his team went out of their way to help me decide the direction to take. I was impressed over their knowledge and they did not pressure me into a sale . That is rare. I recommend this dealer

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Todd was great with my husband and I selling our truck! He was kind fast and efficient I would definitely recommend! He made our visit quick and simple!

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

First of all, we are bigger sized people with disabilities. This is the best vehicle we have found for comfort and getting in and out. It was a beautiful car and the only one my wife actually fell in love with. We bought it at 17,500 miles as an 8 year old car and drove it to 104,500 miles without any break downs. Sadly to say it got totaled 2 weeks ago but we survived. Today I bought a 2013 version of the same ESV with 30K miles and the same Raven Black.

Eddie help me with buying my first car...help me out throughout the process of buying a car. Amazing customer service he took care of me.

Very nice and loaded with nice features. Extremely nice and great ride. Heated and Cooled seats and cup holders. Nice XM radio and nice gps and sunroof

I went here for a car..They were fast friendly and very professional. I definitely recommend this place for your next car purchase. Check them out

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

I just switched from a Tesla S. The best vehicle buying experience i've ever had! Ask for Brandon.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Mark Young is outstanding! Answered all our questions and explained every feature. Couldn’t ask for a more helpful salesperson.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

My experience was amazing! My entire transaction was done via text, phone and e-sign (I reside in Virginia) and John (John Murphy) is an exceptional person to deal with. I flew up, he met me at the airport and after a quick test drive, I was on my way home. I couldn't be happier with my experience!!

It waS pain free. Salesman Wes Howland did a great job. I would recommend him.everything went smoothly. Wes was very friendly and knowledgeable.

Wonderful experience every time. My husband and I only shop here! If you are in the market for a new or pre-owned Cadillac - go see the team here! You wont be disappointed!

My wife and I were out shopping for a new vehicle. We had heard that Cadillac of Novi had some good prices on XT6s. Our lease on our 2022 Acadia was up and we wanted something of a similar size as the new Acadia was now on a larger platform. We walked in and were met by Matt Lee. Matt was extremely helpful with looking at our options for an XT6. We found a model and color that we liked and we took it for a test drive. We started talking numbers and liked what we heard. We had some time while Matt was running some numbers and so we looked at the other vehicles in the showroom. We saw a very cool Lyric and checked it out. We noticed the sticker was a bit higher than the XT6 so we thought it was out of our price range. Matt came over and walked us through some of the cool features in the Lyric and said he would give us some ballpark pricing because there were some good incentives. We were surprised by how the incentives lowered the price of the car. We had some very straightforward negotiations and Matt found us additional incentives and Matt and the finance manager, Tim Hemingway, came back with very aggressive prices. The figures were better than any I had seen online. Timm was a pleasure to deal with as we signed the lease agreement. Matt and Cadillac of Novi exceeded our expectations. They have taken great care of us and made a usually stressful experience into a pleasurable one. We highly recommend Cadillac of Novi.

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

It is so luxury get it now pelase i think its fire to buy this cae e e e e e e e e e e

Our sales rep was Scott Huego. He was very patient and helpful with my grand daughter. Everybody there was very helpful, polite, attentive and patient. Wonderful group of people.

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

Sales Rep Mark was very helpful. He followed up with details as needed.

I love Lincoln of Troy! I took my Lincoln MKC to a little place to get a oil change and a few weeks later the engine light came on..They forgot to do something with the filter and it was straining the engine, I came here and they fixed it, I learned my lesson, Lincoln have a different way to put things in and I will never go anywhere but this dealership for oilchanges or anything else..

I worked with Omar and he did a great job during the entire process from picking me up at the airport to going over the technical issues with the AMG SL that I purchased. The paperwork was done in a matter of minutes as he had everything organized. He spent as much time as necessary getting me out the door for my enjoyable ride home to Memphis. Hats off to the Roadrunner Team that supported him as well.

I just want to say that working with Eric Boitos to purchase the 2023 Cadillac CT5 that I just got was a great experience. Eric was a professional in all ways. Timely responded every time. I have dealt with a lot of sales people over the years and Eric is at the top of the best.

This is my second vehicle I purchased from Ryan Auto. All of the staff (ROMEO and SANTOS) are the best...Excellent customer service and they treat you like family. The receptionist (you know who you are) she is awesome!!!!! Best experience I have ever had from any car lot and wayyyy better the the dealerships. You wont be waiting all day long. They get you in and out and signing on the dotted lines in no time and RESULT...driving off in your new vehicle. I love Ryan Auto. I love the staff. Highly recommend all to visit here and I promise you will be back when you are in the market for your next ride.