Very energetic and helpful. Very good at follow up. I probably got 10 calls a week checking to see if there was anything else they could do for me. They even called to see if some had called. I ended up not buying the car I looked at. It had more miles on it than I wanted.
Found the car on Cars.com. E-mailed Harvey Cadillac and got Becky Gifried on the phone. She not only sold me the car but also set up transportation for delivery. I live in Boise they are in Grand Rapids. Easy Peasy!
I only spoke to mark in Lexus internet sales and the conversation was totally professional. Without visiting dealership in person I can only imagine what a great experience in person it would be. .... Al Kotso , Chesterton Indiana.
I needed a decent work-truck at a good price. I shopped around a bit and came to Best Buy Used Cars after seeing the truck I wanted on Cars.com. They were super friendly, easy to work with, and got me financed. I was on the road within two hours. Truck is in great condition even though it has higher miles. Jennifer and Marco were great.
Dan Smithgall was such a pleasure to work with. Helped me through every step of the process and explained everything clearly. He took all of the stress out of buying my first car. After working with some shady salespeople, K&M was a breath of fresh air. Thanks guys!
Inquired into an auto they had for sale. I was contacted quickly; however, the vehicle I inquired about was no longer available. other vehicles available were not what I wanted or interested in. Purchased another vehicle at a local dealership.
My husband & I had been looking for a SUV and saw a Chevy Tahoe at Xtreme on a Sunday afternoon. I had sent a email requesting more information and heard back first thing Monday morning. Our questions were answered and we set up a time to test drive. While we were there we noticed one spot that we asked about. With not hesitation Laura said they could get it into the body shop to be corrected either before we picked it up or they could schedule something later if we wanted to take it home sooner. I was working out of town for work so they ended up getting it into the body shop the next day. While I was out of town I was sent pictures of the body work and we picked it up that weekend! It's the perfect vehicle and the process was seamless! We will definitely be recommending Xtreme to family & friends! :)
I was looking to replace a 15 year old vehicle and came back to Crown, as we had a good experience a couple of months earlier replacing an older van. I found a great used car with low mileage at a price that I was able to fit into my budget. I enjoyed working with Sam again as she wanted to be sure I was comfortable with my purchase. Enjoying the new ride very much.
My husband and I purchased a Buick LaCrosse from Crown motors in 1912 and was very happy with the treatment we received. Very courteous thoughtful and helpful consideration from Craig Baas. Whenever we came to the dealership we were treated very well and all of our needs were met. When I need a new car I knew that I wanted to have the same treatment. I purchased my new Buick LaCrosse Avenir from Crown Mitors with Mr Craig Baas taking care of every thing I needed. I very much appreciate the care I received. The service department is exceptional. I feel we are always treated with dignity and care. I tell everyone about this dealership and the people involved. Thank you for your help and especially your consideration. Service is everything to me.
Doing business with Crown Motors is like doing business with a good friend.
Fair, honest, delivering what they promise, shaking my hand and saying a sincere "Thank You" means a lot to me.
Our client representative showed us all the features of the car and taught us how to use them. We left the dealership with a clear understanding of the cars features, warranty and service provided.
This is my new home for new cars in the future.
My wife and I have been customers of Crown Motors Buick Cadillac since 2010. Between the two of us, we have purchased around 8 cars over the past 7 years. I have lost count. While all of the cars we have purchased from Crown have been good to high quality cars, this is not the primary reason we stay with Crown. There are many good car brands throughout the world. We stay with Crown because of their high level of customer service from the purchase through the service period of the vehicles. Yes, we do enjoy the feeling of being treated as special, but the key is that we trust all the people who provide Crown support from the sale to the resale and everything in between.
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