A Better Way Auto has been good to deal with. Steve and George on the sales floor we???re a pleasure to work with. Despite the very busy environment, they took the time to work with us and made it clear that they CARED about our ???new??? car. They saw to it that the minor problems we noticed were resolved. A cracked windshield was replaced and when they couldn???t find a match for some missing lug nuts, they upgraded us with nicer rims & tires! Trooper took care of the paperwork and he gave us confidence that things would be done 100% correctly. Having said all this, prospective clients should bear in mind that buying a vehicle on a wholesale basis is different from buying a CPO or a used car via a full service dealership. You get a 60 day limited warranty and after that, you???re on you own. Be sure to take the time to carefully inspect every aspect of the vehicle possible before you commit to purchasing.
I called about a particular car I found on their website and he couldn't find it. My description of the car along with the stock no. and he still couldn't locate it. He said he can't keep track of all his inventory because he sells over 30 car per day... What? Who does that much volume? I'm sure not this place
You can't beat the prices, courtesy, professionalism or inventory, They have everthing under one roof efficiency seems to be the motto. I traveled 2 hrs to get to the place & left with the exact car at an incredible price. No bait & switching. If you need a car this is the place to go.
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
Went on a Saturday afternoon at 4 pm was walking out of the dealer by 7:30 pm with my car. I came prepared with all the information on the vehicles I wanted to look at along with my pre-approval from my finance company. My sales representative Ben did a wonderful job getting us in and out. He knows his job and made the experience wonderful and was very friendly and enthusiastic. Had a wonderful experience in the finance department working with V. Palmer. He explained everything with no pressure. Will recommend Better Way Auto to my friends.
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
If you are looking for a dealer that doesn’t pressure you or forces you to decide this is the place. Our salesman Ron is amazing! No pressure, very knowledgeable, friendly and no pressure. Ray the Manager is a very low key manager who wants the customer to be happy with everything to do with the car buying process.
I would definitely recommend this dealer to anyone looking for a car.
Ellis Reyes and Karl Belamour were absolutely amazing with helping me find a vehicle personally suited to my needs, the buying process was incredibly smooth and streamlined, and the facility was top-notch. I'm definitely going to be recommending car factory direct to any of my friends or family looking for a dealership where they can really trust the employees to have the customers best interests at heart.
From the moment I walked into the showroom I felt comfortable. Morgan was extremely knowledgeable about the vehicle I was looking at and made the whole process super easy. His team was fluid and efficient. He called me at 11:00am to tell me about a Chevy Cruze that was available. He asked if I could be there by 1:00pm and I was home in my driveway at 2:55pm with my new car. Perfect experience.
Everyone at Wiz Autos was wonderful ... Tom went out of his way to show me an Acadia Denali that wasn???t even on the lot yet! When I fell in love with it he went above and beyond to make sure it was safety checked, detailed, and even replaced a few things to make the Acadia absolutely perfect and ready for me to pick up the next day!! Meir made paying for the car so easy!! From start to finish the paperwork process of buying the car took less than 15 minutes!!! This was by far the best buying experience I???ve had ... I will absolutely be back and referring my friends!
We are just bought our first Porsche Cayenne S at this dillership. The purchase process was made at very professional way. All team was great : David, Fernando , Tony excellent businessmans and professionals!!! Delivery proses and car condition was outstanding !!!
I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!
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