Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
My first Cadillac
by Kevin from Bedford, MI
January 12, 2019
This car is absolutely beautiful. It drives very nice and the interior is very plush. I wish I would have bought one before now. Very comfortable and can’t wait to take a road trip in it.
Steve Wanous was excellent to work with! Really enjoyed buying a used car from him @ Cornerstone. If you're looking for a used car, I highly recommend him.
My 2006 Scion rides better than this car.
by Limo Guy from Philadelphia, PA
November 26, 2018
At first I was so thrilled when I bought this car, it looks great has a lot of room and the trunk space is also amazing. I do a lot of driving so I put a lot of miles on my car, right when it hit 50000 miles I figured maybe the tires were bad because the car was riding super rough I could feel every bump in the road and it violently shakes me around the car every little dip in the road and pothole is terrible. It's like a bat out of xxxx literally. Even though my tires had plenty of tread on it I decided to invest in $1,000 pair of Pirellis, still the same problem the car just rides terribly, I was thinking what happened to the saying rides like a Cadillac? Honestly this is terrible how can they make a car with such a stiff suspension feels like I'm riding on bricks all the time. I regret buying this car and honestly I should have just gone with the Lincoln Continental. I guess I learned my lesson on this one I will never buy a Cadillac again.
I had a wonderful experience visiting Borton Volvo and I enjoyed the process from the beginning to the end. More importantly we love our Volvo and I am glad Joe Schad helped us make the best purchase for our family needs.
Most luxurious, best riding car I’ve ever owned.
by Kmelliott2018 from New York
November 12, 2018
This car is the absolute top shelf. The ride is amazing and the comfort is unmatched. Feels like American royalty. The XTS is the larger of the Cadillac lineup but handles like a sports car. Headlights turn with your steering and sensors will stop you from getting to close to other vehicles or objects. Cadillac definitely got it right.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Can feel every bump no good
by JimmyT from Ma
December 6, 2018
Why would you take out the air shocks in the 2018 , my 2013 had leveling air shocks and drove like a dream . This 2018 takes bumps really bad, just bought it brand new and can’t stand the ride.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Great looking car
by MartySS from Saratoga, NY
November 26, 2018
I came out of a Cadillac DTS. XTS is smaller and sportier. I thought it was the best value in it’s market segment. Large sedan.
My 2018 Cadillac XTS is a luxury car with ample bells and whistles. It garners whistles too as it easily and quietly cruises down the road. I have not enjoyed a car more than this one since my 1987 Cadillac Sedan de Ville, the last year Cadillac made the rear-wheel drive sedan. This XTS is not quite as large as the old Sedan de Ville but it rides just as well. I am very pleased with my XTS.
Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
Most reliable car very sharp
by Ladytate from Battle Creek. Mi
May 31, 2018
This car is wonderful the smooth ride on the highway and I love the way I can adjust the seats for my size. I love the color zi purchased a red kind of sporty and classy
I recently wrote about how they are liars and steal money... I wanted to give an update since they contacted us about my previous review..
They looked at our car again, and did find the nails. They kindly replaced the tires.
Love the car and up to now been reliable.
by MikesGTS from Ontario Canada
December 22, 2018
Had other Cadillacs and always enjoyed the ride and comfort all were reliable and as I bought them used gave very good value for money. This XTS continues on and is very comfortable, the CUE control with radio, temp, and other accessories seems overly complicated and I‘d prefer a simpler system.
When I had a problem with a service , got action immediately. Excellent service, people are very knowledgeable and friendly\y and know, what to do..
Last of the land barges
by Caru from San Francisco, CA
December 7, 2018
This car is the last of the luxury over performance vehicles from Cadillac. That being said handling and performance are decent enough, but clearly lacking when compared to others in the same market segment. The main pros are a quiet cabin and ultra soft ride. Cons, down market interior appointments and a CUE system that can be downright frustrating at times. Overall a good proposition if you are looking for uncompromising space, a reasonable level of quality, and have an affinity for the Cadillac name plate.
We came in to look at a vehicle and test drove a couple Lincoln MKZs, we found the one that we liked and with no pressure sat down with the sales person and talked about pricing and different options for financing and within 40 minutes we were finished and driving home a new car. The experience we had at this dealership was excellent and the staff is very friendly knowledgeable and easy-going to work with.
by jays caddy. from RHODE ISLAND
October 3, 2018
easy to drive ,with all the new safety issues ..love the black color still looks new ..love the back up camera .love it when someone walks near my car my seat bumps me ....wish I could keep it forever..
Called in after seeing a large amount of oil under my 2018 Ram. Service got me right in, diagnosed the problem, informed me of situation and fix, fixed it up and had me on my way in no time at all. Overall great job!
I'm in love, it's like a mansion on wheels, lol
by Myke22 from Youngstown,OH
September 28, 2018
This car is awesome, all of the Cadillac luxuries and all of the presentation day bells and whistles...CUE screen is very interactive, bluetooth capabilities, navigation, handsfree almost everything!
No pressure sales, they listened to our wants and needs. Vehicle was ready as promised, a full tank of gas is a nice extra value.
Great Used car with positive value.
by BIGKABUDA from Chesterton, IN
October 24, 2018
This is a great running and very comfortable car. The electronics can be a bit overwhelming. The style of this car is very contemporary and fit and finish I have found to be world class as a top rated luxury car.
No pressure from Joe, and he answers all your questions. Never hurried me and made me feel very comfortable. VERY professional and great personality!! See Joe! You will be happy and pleased.
We have arrived in style and comfort.
by Veetuch from Greensboro, NC
November 13, 2018
Excellent style and comfort. It is like riding on your living room couch. Plenty of leg room and no one is cramped. We have taken our XTS on long 600 mile trips and you arrive relaxed and ready to go. Driving my XTS is a pleasure. The luxury, comfort and smooth ride add to an enjoyable trip. Running around town is a pleasure too. Has many great features to make your ride enjoyable especially the ride, seats and audio options.
Very happy with the overall service and experience! Thank you such a great experience and we plan to come back i the future for more popcorn!
Back to What You Expect of Cadillac
by VA Belle from FL
November 10, 2018
Cadillac has finally realized that their customers are not looking for a sports sedan, but a true luxury vehicle. I traded my 2016 XTS for the 2018 model just for that reason. The suspension is much softer than previous models and the significant reduction of road noise means I can now hear my music through the included Bose speakers without having to crank up the volume. Finally, Cadillac has made significant improvements to the functionality of their GPS and CUE systems. Bottom line, I'm keeping this one!
I had a great experience with Maeto and Colleen! They were super helpful, not pushy and helped me stay within my price range. Will definitely be coming back in the future
Best Value in Luxury
by Teddy from Roseland,
December 10, 2018
This car drives well, feels good, and is inexpensive to own. It services like a Chevy, Uses Regular Gas, I am not worried about driving it through the car wash. The Trunk is enormous and the back seats fold down for even more space.
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