Tony, the salesman was very relaxed and laid back. Felt no pressure to have to purchase vehicle at that time. He spent a lot of time with us going over vehicle to make sure we were comfortable with it. First time ever, in my vehicle buying experience did the OWNER come to thank us for purchasing one of his vehicles!!! Very pleased with whole experience!! Drove home to Indiana with the vehicle and was well worth the drive!!!
Center CUE system doesn't work
by Michael D. from Fort Mill SC,
January 8, 2019
My ex-wife and I own one as well as another person I met at a gas station while pumping gas asked me if my CUE system worked. All three of us have the same problem. This model should be recalled as I understand that the mechanic at a Cadillac dealer said that is a real problem that costs $1200.00 to repair. How long will Cadillac allow this defect to go on without fixing it. I go out of my way when asked by people that I meet how I like the car. I have taken it to a local Cadillac dealer and they as well says that it is a major problem. Cadillac has an undercurrent of very unhappy car owners sharing their opinion of the problem with all interested party"s. Not good publicity.
I was interested in a white avalon with black interior that was fully loaded. I saw that they had one in stock and called the day before to see if they still had it. They did, but when I came in the next day they told me it was sold the same day I called. I wasn???t happy because i drove almost an hour to come and pick it up. I spoke with a salesman named Keith and he apologized and promised to contact me if he gets a similar vehicle in. 3 days later he texted me letting me know they had a black on black Avalon in stock, also fully loaded. I drove out to see it, and it actually looked better in black. Keith and the sales manager (I believe his name was Dan) went through the details with me, and were able to work with me to get me the payment that I wanted. I appreciate their knowledge and assistance. I get compliments on the car everywhere I go. Thank you guys again!
by happychappy0873 from Phoenix
December 4, 2018
The car is good for me and my family. It's what I wanted and my wife likes it s well. Its bigger than I thought it was
Very nice and knowledgeable. Bradley was a great salesman, not pushy at all and extremely helpful!!!! I will definitely go back there again and again
Most luxurious, best riding car I’ve ever owned.
by Kmelliott2018 from New York
November 12, 2018
This car is the absolute top shelf. The ride is amazing and the comfort is unmatched. Feels like American royalty. The XTS is the larger of the Cadillac lineup but handles like a sports car. Headlights turn with your steering and sensors will stop you from getting to close to other vehicles or objects. Cadillac definitely got it right.
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
by Jonrae from Sykesville , Md.
January 2, 2019
This vehicle has low mileage and we think we got a great deal. Very clean car well taken care of.Love the wheels that are on it
This was a great exsperince again. Klye was great. Have been to this dealership over 40 years. Great service as always. Will contine to keep coming hear.
Best Value in Luxury
by Teddy from Roseland,
December 10, 2018
This car drives well, feels good, and is inexpensive to own. It services like a Chevy, Uses Regular Gas, I am not worried about driving it through the car wash. The Trunk is enormous and the back seats fold down for even more space.
Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
Best car I have ever owned!
by Brad from Eden Prairie, MN
December 19, 2018
The performance is great and it has all of the extras that I could want like Bluetooth and Android Auto, Intellibeam headlights, Heads Up Display, Lane Keeping Assist, SiriusXM, heated seats and steering wheel, and much more. Decent mileage for the great acceleration and power.
Joe the salesman was helpful on getting us in and out fast. As soon as we told him what we wanted he knew right away what car to grab and it only took one try to get it right. We knew what we wanted and he didnt try to sway us in another direction. The selection of colors and options where better than the other Mitsubishi dealer I've been to in the area. Keith the service manager was great any questions my girlfriend had he answered right away. Very professional from the sales manager (Dan S.) all the way down to the porter. If you need a car dont hesitate to stop by and see these guys they are the real deal.
by Scalade from Boston MA
December 19, 2018
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
Sporty but elegant and classy
by Jay88iq from Liberty Hill
August 20, 2018
I think it's worth every penny paid for its very reliable and smooth on the road luxurious and very fuel efficient which is a big plus coz normally luxury cars are gas guzzlers and much more
Today I bought my first car and I had an amazing salesperson John Buchanan to help me in the process. In finance Leo Estrada was also a great help who I am thankful for. I walked away with a 2018 brand new Jeep Renegade and I couldn???t be happier!
Love the car and up to now been reliable.
by MikesGTS from Ontario Canada
December 22, 2018
Had other Cadillacs and always enjoyed the ride and comfort all were reliable and as I bought them used gave very good value for money. This XTS continues on and is very comfortable, the CUE control with radio, temp, and other accessories seems overly complicated and I‘d prefer a simpler system.
We are repeat customers. We bought a Chrysler Town and Country almost 2 years ago and had such a great experience with them that we went back for a Dodge Ram for my husband and I year ago in July. They make you feel very welcome and they don't bs you into a vehicle you didn't come for. Will definitely be back for our next vehicle in a few years!
Superior ride quality with excellent comfort
by BDavis from Winterhaven, FL
May 1, 2018
Superior ride quality with excellent comfort and performance. The interior is properly laid out, providing both convenience and comfort. A quiet and smooth ride make for an effortless driving experience.
When people complaining about the car buying process this wasn’t one of them they were great!!!
My Cadillac ATS is not my 1969 Fleetwood.
by Fedora Fan from Westerlo,NY
December 10, 2018
I’m retired and my son knew I was a fan of GM. He talked me out of a Chevrolet Impala and suggested the Cadillac. The price of the ATS was comparable to the upscale Impala. I’m closing on fifty thousand miles and I have had a few MINOR recalls (expected) and no operating issues. A safe bet! She’s a four turbo.
First car I've bought at CarMax. Great Experience.
by Carlos N from Chicago, IL
August 3, 2017
Wouldn't do it any other way. I was very well treated and the buying process was quick and painless. The vehicle I liked was taken offline for 2 days until I was able to go to the dealer and test drive it. I thought that was a pretty nice feature.
2016 ATS - Amazing power from a 2.0!
by JacMac1 from Chicago
December 27, 2018
Big Bang for your buck. Comfortable, sporty, luxury vehicle. My first 4 door, and it’s not like grandpa’s sedan. It won out over a Camaro, because it had more room, more luxurious feel, and can drive it all winter.
My experience with salesman Nick was pleasant and he knew his product very well. He was very professional and he sold me a nice used car with low miles and a great price. The finance department was great and I was in and out of there in no time. Thank You for a pleasant and no pressure transaction. Very Happy!
Electrical malfunctions from day 1. Ride is poor.
by Tex from Bella Vista, Ark
January 8, 2019
The car has been dependable though the ride is not as comfortable as I think it should be. Dealing with the dealership has not always been satisfactory.
I wen into simotes apprehensive of buying a vehicle by myself, I went in and met with Derek.(who I highhhhhhly recommend) he was so accommodating, did not pressure me into buying anything, and even stayedafterwelll they closed to make sure my entire process was finalized and I was set. I am a mother of two and he made me feel so comfortable and right at home. I am so happy I chose simotes as my firsta nd last stop . and because of Derek I will be a continuous customer and will recommend him and simotes at any given opportunity. I love my vehicle and experience! Thank you guys!!!!!
Worst car ever test drove
by DJG from Hermitage PA
November 15, 2018
Cadillac is suppose too be cream of the crop worst car ever tried out horrible gas millage 13 miles too the gallon city 15 highway horrible and terrible time with the handle push button get u stuck in car
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