Went to Murphy comparing Cadillac to a few other luxury vehicles. After seeing the XT5 and how it handled I was impressed. That and the way the whole staff treated made me buy right then. That was 6 months ago and both sales and service have always been friendly and helpful.
Your service writers are always friendly, energetic, and great with customer service. My service writer is Luis and he makes vehicle maintenance and repair as convenient as I can ask for. I like Murphy Cadillac and truly appreciated its Service Department.
This is the third car we bought here. Everything through the process is always easy and fast. The customer service during and after getting the car is just awesome. The personal attention we receive from all the staff is just great. We would definitely recommend this dealer.
Dealership service department does a great job theyre all very professional and nice. Some of the prices are a bit high like when shell wiper blades at $17 apiece and the price to put on new tires if we had them shipped there.
By far this was one of the most pleasant car buying...
by dwc2011 from DealerRater.com
October 25, 2018
By far this was one of the most pleasant car buying experiences I've had in years! No gimmicks, no pressure, very low key, knowledgeable salesperson, quick and easy. From sales to finance, this dealership knows how to treat people. I strongly recommend this dealership!!
I saw an ad for a 2014 Genesis Coupe with 52k miles the night before I went in. The next day I called them up and was greeted by Patrick, I asked if I could come in and see the car and I was told that it was okay. I arrived maybe 3 or 4 hours later and saw the car, it was in great condition. Took it for a spin with Patrick and when we came back I was ready for paperwork. I ended up buying the car and traded in my 2018 Civic LX with only 6800 miles, I was pleased when they gave me some room with my positive equity on the car. Usually used car dealerships are pretty scummy when it comes to trade ins. Another thing is that they financed me through Launch, which is local to my area in Palm Bay, so it's nice that the banks they do business with are reputable. I'm very happy with the car. Patrick and Todd were genuinely nice dudes, weren't aggressive about their sales tactics. One thing that I should mention though, if you come here, you're buying a used car. Especially if it's a sports car, come in with the mindset that it needs all fluids replaced/topped as well as some parts. The engine bay makes a slight clicking/cricket noise upon closer inspection so I'm going to perform maintenance on it as well as take it to the local Hyundai dealership to investigate. My own research suggested that the fuel injectors that Hyundai's GDi engine makes that noise and is normal on all of them, but better safe than sorry. My Genesis Coupe actually has factory warranty on it for another 15 months/9k miles, it's almost unheard of at used car lots, so I'm definitely going to take advantage of that.
My husband and I were looking for a quality used car. We looked at the local dealers here in Melbourne and figured we would have to go to Orlando or another larger city to find what we were looking for.
We did some research online to cut down on our driving time. We found the car we were looking for at Gen-X Motors on Wickham Road.
After visiting the lot, discussing the 2015 Expedition and doing a test driving we were thrilled to know we could buy our car locally!
The car deal we received was fair and when the purchase was done we realized it was the fastest car purchase we have ever made from any dealer.
Tony Norton was our sales person. When we mentioned a few items that needed to be looked at by a mechanic the items were taken care of. We are so grateful to a company that stands behind their sales.
We are happy to tell our family and friends about the fair deal we received, about the quality cars on the lot, a company that cares about the customer’s satisfaction, easy to deal with and the people are friendly.
Thank you Tony and Gen-X! We are so happy with our used car.
"The Most Honest and Professional Buying Experience"
by CT from DealerRater.com
November 28, 2018
We have not purchased a vehicle from a dealer in a very long time. However, I would like to take this opportunity to recognize and commend Sales Representative Karona Meas, who demonstrated an exceptional mastery of professional skills. He was very effective in maintaining excellent communications with us thoroughly. He handle our vehicle transaction in calm, cordial, tactful, and firm but no pressure what so ever. Everything he said in referenced to the purchase of our beautiful 2015 Chevy Silverado LT Z71 was true and 100 percent accurate. I recommend Karona Meas to anyone who is looking for an honest, no hassle and no pressure when purchasing a vehicle in the future. Bob Steele Chevrolet should commend employees like Karona who demonstrates and conveys a favorable image of the Bob Steele Chevrolet Organization. Karona was the friendliest, knowledgeable and with the ability to answer every question, we had. We will definitely ask for Karona on our next vehicle purchase. The best experience ever, Karona goes above and beyond to ensure one hundred percent customer satisfaction. Bob Steele is very fortunate to have Karona Meas as a sales representative. Thank you Karona for the most wonderful and enjoyable buying experience, we will definitely ask for you next time.
Purchasing a new vehicle can be a very stressful experience. The sales rep, Karona Meas, took the stress out of the buying process and actually made it an enjoyable experience. He listened to our vehicle requirements and followed through by showing us vehicles that matched them. He was very professional and didn't try selling is something we weren't interested in.
Polite, professional, knowledgeable, good selection, good prices, fast, fair, made me feel appreciated, made me feel valued, and took time to go over vehicle, dealership, and services provided for the future.
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