The sales person was very friendly and helpful. They had the car I was looking for, but during the test drive, it developed problems that were not a reflection on the repairs they are responsible for. I would recommend them if I were asked.
I have bad credit but Mike was able to get me approved. Very helpful guy made it all quick and simple. My credit is going up now thanks to Mike getting it done! Will be purchasing my wife a car from him very soon. Recommend to anyone in need of a vehicle.
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
Great Running Car !! Really goes fast when pressing on the gas pedal !!! Highly recommend to purchase this amazing 2007 V6 Mustang!!! Great people working at the dealership recommend anyone to come by this dealer
Took my daughter-in-law and grandchildren shopping for a used car. We were on a tight budget and had looked at literally hundreds of cars over the past two weeks. We were starting to get discouraged, when we saw our dream car at A-Lux Auto. The price was great, the car was beautiful, and I thought there must be a catch. It was late in the day, and we were unable to take the car to our own mechanic for an inspection. So we spent the extra $150 for the Contract Cancellation Option, just in case it turned out there were hidden problems. The $150 bought peace of mind, knowing that if something serious was wrong with the car, we could return it with no questions asked. The next morning our mechanic checked it out thoroughly and told us that we got a GREAT car! We were all doing the happy dance. We've had the car for over a week now, and it has exceeded all of our expectations. SO glad we went to A-Lux! Oh, and by the way, they were extremely patient with a screaming 2-year-old during the purchase process. I highly recommend this dealer.
I reached out after hearing the commercials, asked the right questions, went in with copies of all the required documents and or had them scanned in my drive to email, went in, picked a car and was out within a hour and a half. Carlos the sales guys, he was great. The internet guy, delayed in responding for a day or two, Carlos made up for that. Ricky was great and had us in and out. Left with a practically new car. No complaints here. No central AC with is probably why things were rushed and Mike doesn't have great customer service skills...but again, over good experience.
My first time buying a car and I must say my experience was great. Overall the whole process went smoothly. Now I have my dream car and Eliana was able to make that possible for me. She was very helpful and answered all my questions.
Practically all pur cars have been purchased here in Car lux. It's one of the most reliable places you can literally depend on. Pete the finance manager always managed to find the best possible rates even under bad credit. Arman is our main guy to purchase vehicles from he has alot of patience and is very kind to his clients. No matter the variety you will always find the right fit of car to your needs from luxury to a casual car. I not only vouch for car lux but they are like family looking out for their customers and that's always been a plus to me! Thank you Car Lux!
They send me updated information on cars I can choose from and they help me when I call or email about question and concerns. Thank you for your help.
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