I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
I was over my mileage on my last truck, they put me in a new truck for not much more!! they did not have to, and the team in Oshkosh went way above and beyond what is normal to help me Thanks
Thank you Paul Christman and Ron Tellock
Will definitely be returning to Lenz in the future. Got an amazing truck, for a great price at the Minocqua location! No pressure to buy, and very helpful customer service!! I will be recommending Lenz to family and friends for sure. Thank you Sam!!
We were at Neenah for a funeral - we live in Kansas. Our engine light came on during our trip to Neenah. Mark Bogan and his service team allowed us to be immediately serviced because of our situation. We were also provided with a rental car. Within a few hours of bringing our car in to Bergstom, we received atext message from Mark saying our car was fixed and ready for pickup. Mark handled our warranty issues and we were quickly back on our way. This was perhaps the most polite, quick and most efficient service that I have ever received - especially during a tramatic time for my family. Please give my heart-felt thanks to Mark and the service team.
I cannot say enough good things about the team at ultimate rides. Today they were able to not only get me into the vehicle I really wanted which was a big blue Dodge Ram pickup. They went out of their way to make sure I can get it at the payments I could afford. They were courteous they were helpful they answered my questions and most importantly they knocked it out of the park. They didn't treat me as if I were a Layman and they didn't treat me any differently than I would expect to be treated. I will definitely refer everyone I know to them if they're looking for a good quality used vehicle. They honestly price their vehicles and are very straightforward with them. Definitely buy again and I will be taking my new purchase to them for any repairs that may need a God forbid down the road. Thank you to the team of ultimate rides you knocked it out of the park
Have a HD2500 Duramax. Took it in for service and got awesome service. Had a local shop look at it and found water pump leaking but could not do it. They said take too dealer for repair. I am not a dealership kind of person at all. Went in and talked with Bill for about 45 minutes and he gave me estimate for wat I wanted done. Went to another dealer for estimate but did not have same vibe as Bill, so I took it in while I was out of town. They checked it out and verified wat I was told. They did the work and found other stuff to address. They gave me estimate on it , did not pressure sales me. Let me do checking and discuss with my wife. Ended up they did more and I could trust them while out if town. Went to get it when got back and was not ready but was fine with it because then I knew they were not rushing threw it to get it done and collect money. They really do care. Something else popped up after it was done which was out of there control , so they had to order a seal. Came in late this a.m. and was done early p.m. today. They went above and beyond what I have ever expieranced in the past from dealships. They have a new customer for as long as I own Chevrolet's. Again highly recommend there dealership for your service needs. Ask for Bill, he is awesome to work with. Keith k.
Scott S. was a pleasure to deal with. We purchased 2 new trucks in the past month from him for our business, and he made sure things were simple and easy for us throughout the entire process. Will definitely be giving Scott a call next time we are looking for another vehicle!
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