Michelle Bean was very courteous and professional. I explained what I wanted and we quickly came to an agreement that beat two other quotes I had. I put down payment on new Toyota Highlander Platinum and now am just waiting for it to be built.
Can't say enough good about this business. First, we love the car we purchased. When it needed to be serviced, they sent a driver to our home (an hour + away) to pick it up. Then, delivered it back to us after service was completed. Sales and service departments are very easy to work with and accommodating. Will definitely go there again!!
I definitely would recommend this dealership. We have driven the GL 450 for many years and when it came time to trade, well, you just can't beat the safety and quality. We had already been looking, so we knew exactly what we wanted. (shopping for a gently used GL 450) MB of Marion wants to earn your business. Go see Bruce or Oliver.
We would like to give a shout out to the salesman Brian at Marion Chevrolet Buick car dealership for his courteous and professionalism with assisting us in finding the perfect car. He went over and beyond to show us the features and how they operate. This was a huge plus. He helped us in making the best choice for us. Thank you.
My husband and I were in the Market for a Malibu. Went up on a Thursday, test drove it, did paperwork and had it all finalized Friday evening. Quick friendly service. "no one has time time mess around" this dealership definitely does not mess around. They get you what you want and make it happen.
My husband was in town for the weekend. His car overheated on early Saturday morning. We stopped by Monken Toyota Service department and were very happy that the service department was open. Staff was very helpful trying to arrange a rental car since the car could not be serviced until Monday. Aaron Bradford was very kind and professional. Together with the technician, they are a great team! Thank you so much.
Went to Vic Koenig to look at a new vehicle and visited with Dion in sales. We were able to agree on a price and had me in and out in a short amount of time. Most of the time you could spend a better part of a day at a dealership, not here. I am very happy on the process and how I was treated. I would not be afraid to recommend Vic Koenig to friends or family. It is also good to note that the service department at Vic Koenig is very helpful and friendly as well. They have always helped out as much as they could when I needed something.
Since 2005... this particular dealership has had our family business for new vehicle needs... and they've never given less than 100% throughout the research, buying, and after sale process... Bending over backwards for their customers' needs seems to be a deeply rooted business model at their Carbondale dealership. We expect 100% from a new car dealership, and thankfully, Auffenburg of Carbondale continually goes far above our expectations....
The salesman was very nice and accommodating. We were, however, his first out-of-state buyers and he was not familiar with the legalities and necessary paperwork needed to title our new vehicle in our home state. Unfortunately, we weren’t either. We all are very knowledgeable now about the process. It did take almost two weeks to get the paperwork from the dealership though. It would have been nice to have known the evening we bought the Terrain that the certificate of origin would be delayed that long. But our salesman kept in contact with us while we waited.
Always friendly and helpful! Repairs and body work have been fast and very well done! Purchased beautiful used car from Auffenberg of Carbondale, and am very happy with my purchase! I highly recommend for any and all of your vehicle needs!
Nancy in sales department is just awesome. She will do all she can to make sure her costumers are satisfied and walk out happy. I recently got a great lease deal.
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