Overall lack of management skills. The mangers are rude and condescending..... I was sold a truck with multiple open recalls after I left it there for a week to get them taken care of.
They did not make good or follow through with other promises as well.
Not what I expected
by Fred from Rochester, NY
December 16, 2018
2016? Check underneath for rust and leaks. Lots of rust for 2-3year old truck. Plus one of the rear gadgets has a leak. The LS infotainment system does not accommodate Android phones unless you pay for OnStar. This mean no navy unless you pay $60 a month. I'm not happy with my Equinox nor Chevy in general.
This was the first dealership I started looking for a new vehicle. From start to finish the process was smooth and effortless. Taylor was very helpful with finding something in my price range and gave us a reasonable offer for our trade in. All together I would say this will be where we do business again.
Fits us Perfectly
by Cole from Durant, OK
December 29, 2018
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
I was looking to lease a vehicle that I would like and may eventually buy. I went to KIA because of the long warranty. The redesigned 2019 Kia forte was what I wanted and it was what I got. I was initially disappointed that the price I calculated online was not what I got when I went to their office. However, Taylor Rowell worked with me to eventually get the exact car (model, color, trim) I wanted at a reasonable price that I was comfortable with. Taylor was very respectful and helpful through out the process. I would recommend this dealership to anyone (just don't use the online calculator - go in and talk to someone).
Bought 2016 Equinox as I had loved my 2013 Equinox
by Grandma S. from Roy UT
December 7, 2018
I did not buy with all of the bells & whistles but the reliability and and comfort is what I was looking for. It is nice & adequate for my needs and comfort of my 2-grand daughters.
by Tennille and Scott Condrey from Phenix City, AL
September 16, 2017
We bought a 2013 Jeep Cherokee from Danny Minor at Bratton Automotive this weekend. The service was great, and the staff was very helpful and friendly. They went out of their way to help us get financing, and get us into a car we will love an enjoy. We would recommend their dealership to all our friends and family.
Thank you so much for the help and the great service!
Tennille and Scott Condrey
by Brandon from Terre Haute, IN
January 8, 2019
Great quality vehicle. Excellent safety reviews. Good accessories. Good performance. Only dislike is frequently thumping my head on the top of the doorframe getting in and out of the vehicle
Michael was very nice, polite and also very knowledgeable. He was the best salesperson that I have dealt with in Columbus. This means a lot to us senior citizens.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
I have always been told by my parents to be careful when trying to buy a used car because used care salesmen will get you, but that is not true for Budget Car Sales!! I had great customer service and I got an amazing deal! I 100% recommend budget car sales of columbus to anyone looking for a car!
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
I really love and feel spoiled by the technology available on this vehicle, I loved the money I saved by having the Flex Fuel option to save money by filling my gas tank with E85, love the convenience of the Onstar app on my phone. I was always able to start my vehicle in the winter from any distance with the app and then the Onstar service in the vehicle to get directions easily by either typing in my destination on the app on my phone or by speaking to a rep in the car!
Paul and Jason were very helpful with my purchase. They were very knowledgeable with the vehicles and their capabilities which made it easier for me to make my selection. They went above and beyond to have my vehicle ready at a great price. I would definitely recommend anyone interested in purchasing a vehicle to come see them.
Had the most comfortable experience at Dash Galler
by Debbie from Newark
January 2, 2019
The car drives great and so far the performance is terrific. Have more space than a thought. Love my trunk, have a lot of leg room for my son.
Chris W in the service department was awesome and very professional. They had me in and out in a very timely manner and were knowledgeable and courteous!
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Sabrina, the car saleswoman was awesome !!!!!! Great experience with employees at Auto Nation. I was directed by a friend to stop by Autonation. I am glad I did.
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
READ BEFORE YOU BUY HERE: I had to give this place five stars, by far the best experience and easiest transaction to purchasing an automobile I ever had. Our salesman was Jalen James, request him, a very respectful truthful and courteous young man. He will not try to put you in something you don't want and understands the importance of making the right decision with a huge investment is up to the customer. He addressed any concerns we had. He even followed up with us after the purchase to make sure we were happy with our final selection. You won't find a better salesperson than Jalen. It's all about the customer with him. The sales manager Assad was also great, as well as, Shawn and Kevin in the finance department. They explained every form in detail and gave us an opportunity to read each page without rushing us to get to the next customer. If you are looking for the perfect car or truck go to Budget Sales, you won't be disappointed. We love our new truck, it is everything we wanted plus more. Don't forget to ask for Jalen.....he is the start to the perfect buying experience. No luck needed.
Worst engine I ever had
by BEpbfl from Paim Beach Gardens,Fl
December 29, 2018
Initially I bought the car with very low mileage.29,000 thought I had a great deal. Then in 8 months the air conditioning went out and completely replace everything $1,500 by my mechanic. The drive axles went bad replace them not too bad couple hundred dollars. Using oil is a big problem always low when I checked it adding oil continuously. Then the engine shut down on me I was able to get it to my mechanic and he diagnosed that I needed a new engine. Ordered a new engine and he installed it $3,800. Now the exhaust manifold is cracked and I have to replace that another 300. I would not recommend a 2010 Equinox to anybody unless it got all fixed up already a motor new are you see new manifold new axles yeah then be a good time to buy it if you got a deal.
Extremely fast, friendly, professional service. David Rusk is the best.
by McCloud from Germantown, Wi
December 25, 2018
Love it! Was in a serious accident and the air bags saved me from getting hurt. I currently bought a 2019 to replace my other truck that I didn't plan to replace but keep until it won't run any more....
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