Went car shopping and had a great experience at Rapids Ford. Shannon Witkus was our sales consultant and did a wonderful job helping us with this. I would highly recommend this sales staff.
Very reliable and comfortable.
by Ksmith from Warren, OH
January 7, 2019
This car met all our needs for our growing family. There were things like the back up camera and the speaker system that were not needed but just an added bonus. We are so thankful to know that when we have our daughter in the back seat that she is safe in this car. It rides so nice and handles well. And the gas mileage is also a reason we were looking at this car. We are very pleased with our purchase, it's the perfect size.
Friendly, customer oriented people, salesman Ryan Billo very helpful, patient, knowledgeable, just very good at what he does! We have purchased vehicles from Len Dudas before and we always come back.
Mike Peterson from business office also very good to work with.
Will shop here again some day.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
If you go looking to buy a vehicle ask for Ryan! He is absolutely great at his job. Treats you like a v.i.p. in everyway. We are very impressed with him while buying our 2018 Denali truck.
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
Great service, friendly staff. Love this place! Office staff ROCKS!!
Best SUV I've ever owned!
by jkorth76 from Waupaca, WI
December 13, 2018
I just love this car. The backup camera is awesome and really helps with blind spots. Talking about blind spots, it also lights up on the side mirrors when a car is in my blind spot while driving. It makes me so safe!
2016? Check underneath for rust and leaks. Lots of rust for 2-3year old truck. Plus one of the rear gadgets has a leak. The LS infotainment system does not accommodate Android phones unless you pay for OnStar. This mean no navy unless you pay $60 a month. I'm not happy with my Equinox nor Chevy in general.
Matt and Jim at Van Horn Nissan made the car buying experience pleasant. Great work guys! Will definitely be back for my next purchase. Thank you.
its a great family starter vehicle
by sph1077 from hillsdale mi
January 13, 2019
this vehicle took time to get use to since all i ever had was cars but i do like it it has decent room good leg room love the child safety locks itbut other than that i like it alots great for that alone everything works only thing i would like is a little more space in the back
I am so impressed by true professionalism at this service center. I have trust in their suggestions. From the scheduling of my serivce to discussion about repairs, these huys clearly know how to get the job done!
Best Car Ever!!!!
by jonnie from atlanta,ga
January 11, 2019
This wasn't my first choice but I am glad it choose me(haha)..It runs smoothly,has lots of room,has all the latest gadgets and very stylish.I compare the body style to the bmw or merecedes .
They were very helpful and informative about my jeep and when they couldn't get the jeep done right away they gave me a liner to use until they were able to get mine done. I will go back to them when I need service done on my vehicle.
Reliable, economical, comfortable, and enjoyable.
by ZachnJ from Atlanta, GA
January 2, 2019
This Equinox is just what I needed.
Good handling with adequate power, comfort, and utility. It is a pleasure to drive and I feel proud to own it.
Glen was very friendly and professional. When my fiancé and I found a car on the lot we liked we agreed to a reasonable price. What a refreshing experience! no pushy salesmen here! We had to wait a few days after a car accident to receive payment from the insurance and insurance to pay our bank, We knew the car we wanted and Westside Service was patient instead of pushy like most of the other dealerships we had visited. We were very impressed and are very happy with my new car! I glady recommend Westside Service to anyone looking for a new vehicle!
Fits us Perfectly
by Cole from Durant, OK
December 29, 2018
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
My daughters Sentra broke down on her trip back to school. I left the car on Sunday night via the service drop box. The service department jumped on my issue first thing on Monday morning. They understood both my urgency and need. They provided me with a choice between their ability to repair the car and a lower cost option that they thought might be a better option. Even after choosing the lower cost option they handled the logistics required to get my car to the lower cost option and returned it to their location so I didn’t have to deal with a third party. I was extremely pleased with the work completed. I was more pleased with how the service department gave me options and then followed through and communicated through the entire process. They could have simply fixed my issue at a substantially higher cost and I would have had little I could have done about it. Instead, they provided an option that was “better for the customer”. That is truly “best in class” customer service. Thank you! I hope your local market understands the value of doing business with a company like Van Horn Nissan!!!!
Best car yet that I have owned. Heated seats, auto
by Queen Janet from Trotwood, oh
January 9, 2019
My previous car was a 2011 equinox just upgraded to a 2017 equinox. I love this car. Make and model. Comfy and my faves color..get one...
Very good friendly service wiling to help, I would highly recommend this dealer to anyone shopping for a new or used car. You couldn't get any better service. I would rate the service I received from this dealer an A++++.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
I have heard good things in the past, about the owner of Westside Service, from others who had purchased vehicles here. This was my first time dealing with Glenn, and I was not disappointed. Very happy with my experience!
by Brandon from Terre Haute, IN
January 8, 2019
Great quality vehicle. Excellent safety reviews. Good accessories. Good performance. Only dislike is frequently thumping my head on the top of the doorframe getting in and out of the vehicle
Excellent all ways..lot show room office work shop
by WillReturn from Marshfield WI 54449
May 4, 2014
Glen was neat & clean appearing. Knew information on cars, clear speaking and straight forward. Comfortable working w/him.
by McCloud from Germantown, Wi
December 25, 2018
Love it! Was in a serious accident and the air bags saved me from getting hurt. I currently bought a 2019 to replace my other truck that I didn't plan to replace but keep until it won't run any more....
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
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