After an excruciating day of looking at cars and not finding the "perfect" one we wanted, we were at the end of our patience. Then we saw a car online that fit exactly what we needed, what we liked, and in the price range we were hoping for, but it was on the other side of town from us. I called and talked to John and asked for his honest opinion on the vehicle before I took the 45 minute trek out. He said he would and would call me back. True to his word, he called me back about 10 minutes later and told me what HE thought of the vehicle, what scuffs or dirt he saw, what he thought about the car, and if he would sell this to a family member. That is the kind of honesty that made me trust these guys. We loaded up the kids, told him we would come and buy the car, and headed out that way.
The car was exactly as he said it was. We took a test drive and noticed a little noise in the breaks. He promised to make sure that was looked at by his mechanic. He fixed it! I'm not even sure what the cost was, but it was no additional cost to us. That was huge.
John made the process fast and easy for us. I could not be happier with my car-purchasing experience.
If you are looking for no-nonsense, easy, honest dealership to work with, look no further than Metro Motorcars.
Really great people to work with. I found an Impala online that was $3k below book value, called and asked them to hold it. I was willing to drive 40 minutes out of town since they are located in Hastings. When I showed up, an hour before they closed, they were happy to help and stayed late on a Friday night to complete my paperwork. They also detailed the vehicle and had it cleaned up and spotless when I picked it up the next morning. Highly recommend them. The salesman I worked with was Trent B., and he was awesome and very knowledgeable. Wouldn't hesitate to recommend them to friends and family. Thank you!
i was very impressed with the amount of information they list on webpage. I was out of state buyer and it was very important for me to be able to get all my questions answered. they did an outstanding job.
2017 Chevrolet Express 2500 Work Van Review
Great cargo van for all trades
by Chris F. from northfield
December 26, 2018
5
This van replaces one that I had from 2006. It is updated for the times but it is familiar and stayed the same which is good for a tradesman. It has the same classic styling and is tried and true. Spacious and roomy in the cab and the cargo area. Hauls a lot of weight. Drives smooth and is a pleasure to drive for work all day, every day. Looking for a van, this is a classic truck with new model years.
We came to trade in my Suzuki sx4, we came only to talk and figure numbers out, Mark Lindenauer worked with us explained everything to us. He helped figured the numbers out like we asked, brought the car around for a test drive also got my Suzuki appraised. Mark is quick and efficient with his work straight to the point while making sure everything you ask is getting answered and done. I would highly recommend Mark Lindenauer to anyone, and I will. Last time 2013 when we got the Suzuki we weren't satisfied with the rep Matt. Mark took all the worried away my grandma and I had. Thank You Mark. GREAT JOB!
2016 Chevrolet Express 2500 Work Van Review
This van is a solid addition to our fleet
by Food Pantry Driver from St. Louis, MO
August 25, 2017
5
Our food pantry uses vans to pick up and deliver food every day. We need a vehicle that has space, rides well, and has safety features included. This van has it all. We'll be sure to come back each time we need to replace another of our fleet.
After much research I decided to buy a 2017 Volt. Unfortunately, there are few if any Volts in Northeastern Ohio right now. Fortunately, I contacted Todd Bollman at Lavery's. Todd and the entire Lavery staff went the extra mile and secured a new Volt for me from out of state. The entire process was quick, easy, friendly -- in short, everything I had ever wanted the car-buying experience to be. Kudos to Todd, Chris in Finance, and everyone else for making this the best car-buying experience I've ever had!
2016 Chevrolet Express 2500 Work Van Review
Larger van than I'm looking for.
by Voss from Rockville, MD
May 28, 2018
4
It was a good van & ran well. But I'm looking for a newer van than the 2007 Cargo Express 1500 that I currently have and don't need anything larger.
Top condition and a great value in America's most popular work vehicle. Carefully driven and quality maintained. Looks,runs, and drives just like a 2017.
I had a transmission go out & was at a loss of what to do... My husband & I went to Dellenbach on a Saturday just to see if they had anything I liked in our price range. That's when we were greeted by Ben Fitch. He took us around to a couple of cars that were in my price range, but not quite what I was looking for. He said he would give us a call if anything came in we might like. 3 days later I get a call saying a car came in that was all of what I wanted & in my price range. I told him I would come by after work & check it out... I really wasn't expecting it to be EVERYTHING I wanted, but sure enough it was! I still had a loan on the car that the transmission went out on, but they helped me take care of that loan & got me approved for another loan in no time. Ben was a gem, Steve & Mike were also very helpful in the process. I had never bought from a dealer before, but as long as I live in Fort Collins, Ben & Dellenbach are my people! I'm almost looking forward to buying my 15 year old a car next year... & I never thought I'd say that!
This place deserves your business. I just bought a truck here and it was an unexpected pleasure. I'm 49, so I've seen a lot. This dealership does it right. I first test drove it two weeks ago and received no harassing follow-up calls and no pressure to buy. No nonsense whatsoever. They gave me the keys and let the truck do the selling and answered all my questions. Tom and Craig were professionals throughout the process. I'll be back. Thanks guys.
2013 Chevrolet Express 2500 LS Review
Does what it's designed to do
by General contractor from Charlton,ma
November 22, 2013
4
Reliable workhorse. Design hasn't changed in years which means anything you want for it is reasonably priced. Can't get a harder working van for the money. Available heavy duty locking differential is a must.
The dealer was very helpful and answered all my questions. I was able to test drive the car and I was very impressed. I didn’t purchase the vehicle because I received a better offer. It was definitely my second choice. :)
2014 Chevrolet Express 2500 Work Van Review
Reliable, well designed work vehicle
by Daniel from Rochester Hills
July 31, 2018
5
This is the second Chevy van I have owned totaling 13 years of use as a work vehicle. It has preformed well across the board including driving in all conditions.
I purchased a vehicle from Peter and John and let me tell you something, i wish everything in my life was this easy and painless.
First of all i was treated like a human being from the start. I shopped around looking for a pickup for over a month and saw my share of seedy car salesmen in that time. Everything at Newgenautos was great. All questions answered and nothing left in the air. Peter shows his experience by the way he conducts business. He cares, he actually shows you that he wants to be a good businessman and he succeeds. No hidden fees or anything of that nature. My experience with purchasing a pickup truck from them was the best it could have been. I would recommend them to everyone and say give them a shot and you too will be amazed at the quality of service that can still be had.
2009 Chevrolet Express 2500 Cargo Review
Great for a work van. No frills
by Buzz from Fuquay
December 2, 2017
5
Does what it’s supposed to do. I like it a lot for my business. No frills means less to break and or wrong. V8 is powerful
I have had the most extraordinary buying and service experience at Marks, I encourage everyone to check them out when looking to buy a used car. They have been honest, fair and have bent over backwards to see that I am a satisfied customer in many ways. I could go on and on in specific about my salesperson, Matt the owner, Mark. They all worked hard to find the right car at the right price, seeing to it that it was mechanically top notch and financially affordable. I am sending everyone there. DO NOT GO ANYWHERE ELSE.
I totaled my car and was in a panic to get another before my rentals 30 days was up. A trusted friend of mine recommended Post Motors. I am so happy that I listened. It was literally the easiest car buying experience I've ever had. I got a great deal on my 2014 Toyota Camry. She's black & shiny & beautiful & her name is Stella. She drives like a dream & I am already "in love" with her. Best think about it is she is a newer & better vehicle than the one I crashed but is CHEAPER!! What the heck!! So thank you Matt. I love my car and plan on keeping her forever... but I will be sending everyone I know your way if they are in the market for a vehicle!!
2014 Chevrolet Express 2500 Work Van Review
very good passenger van...
by amishjon2014 from Northeastern Ohio...
November 13, 2017
4
Plenty of power out of 4.8 V8, very reliable, handles great,very comfortable ride, good fuel economy...
I never would have thought of buying or even walking on to a small lot /mom and pop type of dealer to look at vehicles before. I decided to give it a shot after reading nothing but glowing reviews about them and the car I was interested in was priced right. I went and was totally surprised. Their non-aggressive sales and super friendly approach without being pushy was very refreshing. They were helpful, responsive and super fast with everything. I hadn't really thought about financing through the dealer since I could get a good rate at my credit union. They came back with better rates! I felt I got a good deal without haggling. If you look at the price comparison websites, you'll see that most of their inventory is listed as a "Great Deal" or "Good Deal". I would highly recommend them. Thank you Alonzo! I love my new car.
I worked with Tom at the Service Desk to check in my car for repair, oil change and tire rotation. He was kind, knowledgeable, courteous and helpful. My experience with him was excellent.
I worked with Juan B (?) to see about trading in my car for a newer model. He and the accounting team went well beyond expected to get me financed for a new car. He was courteous and very helpful.
Although I decided against trading in my car (I just love my current car!) I will most certainly be back to Phil Smith Chevrolet for repairs, service and a new car when I'm ready to do so...probably within the next year or two.
Very pleased with my experience.
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