what a wonderful car buying experience. We had been looking for a truck and had been to many dealerships and searched on line until our heads were spinning. I saw the 2007 Toyota Tundra on Cars.com about a week and a half ago. Called Tom and we talked about it and every time we talked at the end of the conversation he would tell me to have a blessed day. Being a Christian, that meant a lot to me. However the fact that we live three hours away from that area led us to look else where. As we traveled and looked at trucks from other dealers we found disappointment after disappointment . I had a feeling that I needed to go look at this truck. Surprisingly, it was still available. When we arrived we were greeted by the entire family, welcomed in and treated as though we were part of the family. They were honest, friendly and fair. We talked about God first and foremost and of course the truck. Tom, Theresa, their kids and Phil made us feel at home. We not only left with a new Tundra but I feel we gained some new friends. What a great experience. I thank God for leading us to them.
used car dealers are scary. i hate dealing with them. but this was nice. they didn't lie to me and tell me the car "would last." they showed me service records for what they inspected and helped me buy a car that i was really, really happy with. would definitely return or recommend. Anthony and Jimmy were great. thank guys!
I seen a truck advertised online and went to D'lux motors to look at it,Troy informed me that it was sent out to be serviced and that he would have the mechanic bring it down for me to look at and test drive. The truck drove great and looked great so I decided that I wanted it. Since it wasn't serviced yet Troy said I could come back later to pick it up when it was done, a couple hours late Troy informed me that they changed the oil and put new fuel and air filters on it but the mechanic found it needed a new tie rod end, ball joint and universal. They put all these parts on for me after I already decided to buy the truck! I would recommend D'lux motors to anyone there is no bs hidden or overpriced fees and the salesman Troy is a stand up guy and doesn't make you feel hurried or pressured into just signing the papers.
Let me start by saying this was my first experience buying a vehicle online from another state and I was nervous. The salesman was sympathetic on the phone, went into great detail about the vehicle and even put it on the lift and took more photos from underneath for me. We agreed on a price that was fair enough and the shipment was setup. The day the vehicle was to be loaded the check engine light was on. They called and said they put it on the computer and the problem was the O2 sensor and were going to replace it but the vehicle had to be cold to test it. Several more days went by while they tried to clear the check engine light changing may parts with no luck. Even though I had already wired the money and signed all the papers they we very prompt at canceling the sale and the money was wired back to my account within hours.
While the vehicle I wanted turned out to have some issues and I did not get it the fact that they didn’t want to ship it with known problems and even promptly returned my money earns them a five start rating from me.
Everyone at the dealership is helpful, service department is fast and efficient.
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