I went to Jack Schmitt Chevrolet in Wood River, Illinois today and was treated with professionalism and greeted like a friend. I recommend that dealership to anyone looking for a dealership with integrity and a great selection of cars. I saw a truck on their web site, drove down the street to the dealership and the truck was actually on the lot at the promised price. The dealership made it a very pleasant and efficient process in buying my truck. Thank you Jack Schmitt Chevrolet! I recommend everyone to look at their selection and find a car or truck for you.
We had an excellent experience from our sales consultant, Mical McEuen, when we were shopping for a new car. He answered all our many questions about the 2018 Impala we were interested in. We would recommend that if you are shopping for a new or used car, go see Mical.
Chuck Is amazing he is honest and friendly it makes the shopping experience fun and relaxing ! This is our second vehical we have purchased from him and fourth over all from Kia ! We won’t go anywhere else ! Thank you
Daughters car was totaled by hail and suddenly looking for a replacement. Stumbled onto hertz in stl and Tom. Great experience and price on used Ford Focus. Very accommodating as we were traveling 3 hours for purchase. Would recommend and will consider them for future purchases
The staff were a pleasure to work with in the purchase process. Greg would reply to my questions online in a timely manner and when we arrived at the sales office he was there to greet us and show us the vehicle. Jeremy made the process very easy and answered all our questions. We were especially grateful for the Military discount Hertz offers.
We will suggest Hertz Car Sales to our friends and family.
The sales rep spoke with me at length about my own needs for my next car and showed me a number of different cars on the lot. He did not make me feel pressured to buy, and made sure I was fully satisfied with the car before I bought it. If I still live in this area next time I need a car I will be returning.
My experience was great. The Service Advisor and very thorough, and alerted me to other issues that I wasn't aware of. In addition to the Emissions Inspection, the Sales Advisor advised me that one of my tires was in the yellow zone and that I also needed an Oil Change. As I am always short on time...I appreciate the Sales Advisors alerting me, while there in the Shop, so that I could handle/resolve multiple issues during one visit.
I worked with Nelson who didn't see like had a good grasp of what was happening in general. The recall was fixed but Nelson called me on Tuesday to tell me my car was ready but then said it needs tires. I told Nelson to go ahead and call my fleet company for authorization as I wanted new tires on the car. I wanted to purchase those tires from your dealership. Nelson said OK and that he would call me back later. He never did. He ended up calling me back the next morning telling me that my car was ready. I went to pick it up assuming that the tires were replaced. The tires were never replaced. So not only did this delay me getting my car by one day and costing the fleet company more money, it also cost Suntrup Ford money as I was hoping that you would replace the tires as well.
Murray Newton is a knowledgeable, patient, kind person. Not just a salesaman - a truly good person. Absolutely no pressure tactics. He spent an entire 4 plus hours allowing me to learn and test drive 3 vehicles in lousy cold, snowy weather. I never felt as though he was losing any enthusiasm for what he does or impatience with me. I would recommend him to anyone without hesitation. If I am in the market again, he would be my first call.
They worked with me to get exactly what I wanted and everyone was very professional. My new car is wonderful and I could not ask for anything else of this dealership.
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