The service advisor Andrew was amazing. He was very kind informative and attentive. I felt completely comfortable with the service process. I use to take my vehicle Findley Dodge but now I will be going to Autonation USA.
by El Conguero from Piscataway, NJ
December 11, 2018
Car is a dream on long trips. Quiet ride but yet not mushy like most big cars. You have full command of the big machine. GM did their homework on this vehicle.
From the moment we walked in to when we pulled away I could not have had a more pleasurable experience, and I have bought handfuls of new and used cars in my life. Nancy B was so professional but warm and comfortable to talk to that it felt like I had known her for years. Dave C was the consummate GM and could not have been more friendly and easy to talk to. And Susan in Finance was detailed and respected our time and offered great choices to my purchase at an affordable cost that it made it impossible to say no. I HIGHLY recommend buying a car from Dave and his team at AutoNation GMC Buick to anyone who is looking to buy a new or used vehicle. I purchased a new 2018 GMC Acadia and it felt like the red carpet was rolled out for me. Read less
Charger to Chevy owner
by BornClassy2 from Grayson Ga
December 17, 2018
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
Surprisingly great used car buying experience. No B. S. Car just as described. Flew in and they picked us up at the airport. Josh Tapia, our sales person, was about as honest and personable as could be. Thanks AutoNation USA Henderson. You get our recommendation!
What a car
by RonRak from Pittsburgh, PA
November 29, 2018
The Chevy mpala is a great car and pricing is great for the car you get.
Do you need to put a house in the trunk’ Well this this is the car for you with humongous trunk space. You can’t beat the Chevy Impala. The car runs special! I had a 2007 for 10 years and now a 2018.
Well, it just doesn't get any easier, friendlier, or down right great! Down to earth, no headache process from choosing to loan to driving it away. The sales people, finance, and everybody else friendly and smiles on their faces.
by jp1 from Orange , NJ
October 13, 2018
This car is roomy, sleek, and powerful.
It is loaded with features. It burns a little more gas but, the power it puts out is well worth it.
Usually when you buy a new vehicle, the dealer forgets who you are. Not at Auto Nation Buick GMC Henderson! My experience started with salesmen Fernando and Jordan. These gentlemen were very helpful in getting me my new Denali 2500 HD for a great price. Next was Steve Broka who closed the deal with a great attitude. Then the great service began.
Sales Manager Angela Baires took over helping me with some details with some accessories that were to be part of the deal. Angela is very professional and so pleasant to work with. When she says she will look into a question I have and call me back, she means it. She even apologized for not calling me back on her day off. The Parts manager Cecil and his salesmen are also very helpful. When Cecil says he will get some info on some parts, he does, and calls back promptly. When I call or drop by, they remember me and treat me with respect. When I went to the Service Dept. I had representative Craig take in the truck. I told him I was leaving on vacation and needed the truck back that evening. He called me several times to let me know what the status was and worked late to make sure I had it back that night.
Follow Tammy V.
4.0 star rating
Very friendly and courteous! The service was for a recall and was prompt and is still working great! Thanks Auto
Most nicest car
by Triple A from Cincinnati Ohio
October 11, 2018
Very nice I love this car is all I ever wanted in a car has all the toys any man would be happy with nice system
I put 1000 miles a week on my car.I'm 6'3" and this is a great fitting car. Plenty of legroom and the steering wheel controls give easy access to cruise control and radio functions. I just changed the air filter and oil and am getting 30 plus mpg. This is the 3rd Impala I have owned. That a testimony on how good these cars are.
We absolutely give a 5 star rating for the fact that VOSS and it's employees are a dealership that totally cares about their customers helping our selection with their professionalism. When you drive away from their lot you will be tremendously and amazingly satisfied and happy. Thank you, VOSS. DEXTER and TYESHA appreciate you dearly. Happy holidays.
Most reliable car ive owned!
by Sommer.Brendel from Columbus, Ind
January 2, 2019
This car met all my needs!! As a one care family this car was the most reliable car ive ever had. I would recommend KLM TO ANYONE!!
I recently purchased a 2017 Camaro SS and had an amazing experience from the sales and finance team. Jaime and Monica did a great job.
Worst GM model I have ever ftivin.
by Ranting Citizen from Olympia, Washington
December 1, 2018
We rented one for a month while our car was in a body shop. It was nearly impossible to assess position on the road or in a parking lot out the rear window or using the side mirrors. Entering or exiting the drivers seat without banging the head is nearly impossible. I've owned three chevys, two Buicks and one Oldsmobiles. This model isn't worth owning.
Andrew was very professional, not pushy. They let you take the car for a test drive on your own and he really did get us a good loan and was patient.
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
I ordered a 2019 ZR1/ kept me informed of progress and delivery / made sure the deal made sense for both of us/ excellent follow up/ they earn their reputation as the number one Chevy dealer in Vegas
Great car, very comfortable & reliable.
by Grandpa T from Oklahoma City, OK
November 17, 2018
This car has served me well. I have driven this car nearly 100,000 miles, no problems, very little maintenance.
The car looks as good now as when I bought it over 5 years ago when it had just over 34000 miles. The car rides and drives so well. Lots of leg & head room. Large trunk capacity. I'm 72 years old and I drove the car easy, maintained it and kept it in the garage when not driving it. I think you would be impressed if you saw and drove this car.
I have been to numerious delers for service and MTC work all over the country. This dealer rates as one of the best.
Be smarter than me
by Failure from Woodbridge, va
November 8, 2018
Great car for the first three miles. Then it died and I went to the dealer and took my check back.
Did I mention that it was Certified the day before by what they call A Certified Technician! When you can’t trust a national chain you might as well shop at Sals Hoopties!
Have a wonderful day!
Great experience,Chris is an excellent manager, great sales staff
by Baseball Dad from Herndon VA
October 31, 2018
Ok, I had a 2004 CTS, my kid outgrew it. Got an SUV, kid outgrew that. Kid is 16 and almost 6?7?. Had to find vehicle that he would fit in to take long baseball trips. Turns out that the Impala has the most legroom of anything except a new CT6.
Had kid get Into it and with seat all the way back he can barely touch wheel well. PERFECT!!
Did I mention that the trunk has more room than the SUV or that it got close to 36mpg on a 300 mile trip?
The only things I have issues with are because of the decision I made on what model level to buy. I miss the dual zone heating/cooling because I am old and get cold and the kid likes the A/C on constantly full blast. And I miss back up sensors even though it comes with rear camera standard.
Overall, this is a fantastic car that I got for an even better price and it suits all of my needs.
The sales team and service department was great. Couldn't have done a better more efficient job.
The fiancé team was a total disappoint and very well could have spoiled the deal.
The best car with comfort at a good price
by CHevyBoy from Boston, MA
October 27, 2018
This car is spacious, reliable, and economical. Never seen any car that brings comfort at such an amazing price. The car runs and drives well with no mechanical issues. Drives smooth on any terrain for any number of hours.
My service rep John is always display a sense of pride when ever I bring my cars in for service. I trust him completely when it comes to the care of my vehicles. Please keep up the great customer support.
Most reliable car I’ve owned
by Scrowley from Columbus Ohio
January 12, 2019
I drive the car to work and home only. It has never given me any trouble. All mechanical records were kept by Jeff Wyler of Columbus in Canal Winchester Ohio.
So I was looking for a comfortable mid sized sedan with good power. My 2012 Impala checked all the boxes. This car has some serious go. I am a big guy so I needed some room and I got that too. I think I got an absolute bargain with this car. It does everything I ask of it and can hang with some of the best out on the highway. The only complaint I have with this car is the brakes. They should be better considering the power this car can put down. My wifes 2011 Lacrosse is a 4cylr and it has bigger rotors and brakes then my 2012 LTZ 6cylr Impala does.
Just bought the car last night. The car is loaded with many
electronic items. Very fancy. A great smooth riding car. As a great
beautiful family sedan should be.
The reviews from experts say that this is a classic born again.
Too bad in 2019 that G.M. will stop making this car. Such a shame.
Greed on the part of the Auto. maker.
So far the car exceeds all of my expectations. large interior for a modern 2 up front, 3 in the rear.
I need to read the owner's manual to be able to set the stations on the radio.
I had to look on line to learn how to open the gas cap door.
No lever on the floor. What? I believe that the exterior mirrors are too bulky and placed too high. They create a blind spot on the left side.
It is scary to look to the right over my shoulder when moving into the right lane, Too much mass on the right rear pillar. The right mirror is barely adequate to see to the right - rear.
All in all I really like this car. It is beautiful and will last me for the rest of my life. I see real quality in this car. Impala LE edition. Gorgeous stitched leather upholstery going up over the dash.
Spacious back seat area.
A VERY QUITE RIDE, MINIMAL ROAD NOISE.
Just like the big cars of a bygone era.
Respectfully, Jim Cook
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