Fast and friendly service from the staff and service men and a very comfortable waiting area.
Amy Brandt is the BEST person around. She always greets with a smile and goes out of her way to make your experience a pleasant one.
She drove it on a friday, said they call on Monday nothing all week, so she called the service part of the dealership on the following Friday.
The guy calls with some story, it was just a sensor. Justin needs to find a new job, he's not a good salesman. Car was all clean on cars.com, get there it's all dirty, scratches all over it, way over priced for the condition of it.
by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 6, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
This is my fourth Volkswagen and my second time buying from Kings VW. I drive out of my way to go to Kings because of their awesome knowledgeable sales staff and great selection. My last experience was the best car buying experience ever. So naturally when it came time to buy my next vehicle, I went straight to Kings Volkswagen.
Top notch. Selection is great. From Sales to Service unbeatable. When you leave a dealership knowing all your checklist items have been met, that says a lot. I purchased my previous vehicle from Guy and he has consistently delivered a quality vehicle and stands behind the sale.
There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
Everyone greeted us cordially, shook our hands as soon as we arrived. The buying process went very smoothly and we had our new truck in one 45 minutes. Brandon Hope had everything ready as far as paperwork. They even left the step rails which we didn't order on the truck as a gift. In all a great experience!
Charlie Mchale and Bill Lupoli helped me get the car of my dreams, a 2019 veloster turbo and got my payments were I needed them. Also the man who did all my paperwork was amazing, I was in and out within 20 mins. This is my 2nd veloster that I bought here and I will be returning the next time I get a new car. I cant say enough good things about this dealership. I totally recommend buying a car from here. Im very happy :)
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