I had a good experience at Northstar Chevrolet. I went in for an oil change, and a rubbing noise. They could not find the rubbing rubbing noise so the manager and the mechanic went with me for a test drive which then I did not hear the rubbing noise anymore so what they were doing must have fixed it.
Great Service and very quick. Also, provided the shuttle for me to go to work. When the work was finished, they did not hesitate to pick me back up and bring me back to the dealership. No Hassle at all! Highly satisfied.
The service rep was very polite and professional. She quoted me an approximate 1 hour for 2 recalls to be performed, they were completed in 45 minutes as well as an all around the vehicle inspection was completed (unexpected). I am very pleased with my service because never had I had someone actually speak with me and go over exactly what was completed. Also, she recognized my On-Star was not activated. She walked me through the step by step process to complete this (sadly, the truck was bought somewhere else, and this salesperson failed to advise). My truck will be now serviced through North Star! They have gained a customer and I look forward to purchasing other vehicles as well from this dealership. I appreciate their service!
This is my 4th North Star purchase...A 2017 Silverado. Since the time I first decided to visit, I've never even considered another dealer. The staff, from the receptionist to the GMs, are all class and courtesy. I've never felt so comfortable buying a vehicle. Each person I have experienced has made me feel like I was the only person that mattered, and that's good stuff.
I have never had a better experience buying a car. The salesman came highly recommended and he far exceeded my expectation. His interest was more about getting me the car I wanted, not a sale for himuself. Everyone there made me feel welcome as if I was part of the family! I'm one of the Crivelli gang for the rest of my car needs. I couldn't be any more pleased.
This is my second vehicle purchased here, the first Chevy Cruze was for myself, the second one was for my daughter. We love the Chevy Cruze, love the service at Baierl, everyone is always so friendly, helpful and nice. Always a good experience.
We've taken our Saturn Outlook (GM) there several times for service and they have helped with recalls and some complicated repairs. All at what I consider fair prices. Keith has worked with us on multiple issues and I recommend contacting him as long as he is with them.
I actually have to commend Century 3 Chevrolet for outstanding customer service! I've been a long time customer and have been so pleased with the way I was treated right from the buying process down to service. Gary Lee and staff have gone above and beyond for us. They have always strived to please and I've never walked away unhappy. That's why I will continue to be a loyal customer and I try to refer as many friends as possible. If your looking for a reliable dealer put your faith in Century 3 Chevrolet you will be happy that you did!
I’ve been a customer of Robert Clay for years, and have purchased several vehicles from him including the 1500 Silverado I leased yesterday. He is very professional and down to earth, he will work with any budget or any number you give him. I can’t express how much I respect him, thank you for everything Rob!!!!
Went looking for a used car Angie Kriess took care of me got the car I wanted and made the whole process a very good experience the whole staff very pleasant and helpful would definitely purchase from you again thanks.
I just purchased a 2017 Chevy Volt from Kenny Ross Rt. 19 North, the whole experience was wonderful. The salesmen Mr. Robert Clay was very helpful and was able to come within $40 of the monthly payment amount I ask for. He was so helpful that I went into the dealership on Friday, talked to my wife and purchased the car on Saturday afternoon. Great experience all around, form the sales people, finance department, to the people who take care of the vehicles. Ii would highly recommend Kenny Ross Rt. 19 North and will definitely purchase another vehicle from them.
Low pressure salesman, very laid back atmosphere, reasonable price paid for a 2017 Maxima. They do make good on their promises unlike some other dealers. Reggie Little was especially helpful in the sale. Lance Hartman used car mgr helped me procure an updated NAV memory card expeditiously so there was hardly any inconvenience. Would do business with them again.
Everyone at the dealership is helpful, service department is fast and efficient.
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