I went to Harry Browns Looking for a used Vehicle for my wife . Her Old 2004 Chevrolet Impala, has some major Transmission trouble and a 152,000 miles on it so I felt it was time to replace. I first seen 2017 Chevrolet Impala off Cars .Com at Harry Browns. I had heard many good comments from friends and co workers about Harry Browns so decided that's were I would start my Car search. Well I set up an appointment and then went to see what I could find if anything. Well as I entered the building I was greeted by one of there Employees asking if they could help me and I said I was here to see Chad , and was told he would be right with me and to have a seat. They the Employee offered me Coffee Or a Bottle water which I declined. With in 5 minutes Chad came out and visited with me Explaining he was the Sales Manager and welcome me to Harry Browns. He spent a little time with me explaining what to expect on this visit and that my time with them was of the highest priority . He then Introduce me to Product Specialist name Brandon Vance. And said he would take me out and look at some vehicles and test drive them and answer any question I may have. Well as I spent time with Brandon, him and I talked quite a bit about the types of Vehicles and what to expect. As I mention Earlier I originally went there thinking I wanted an another Impala for my wife but as I test drove the different Vehicles I found out a lot about Chevy Equinox which I determined would be a better replacement for my wife. I then ask Brian if I could drive the car to Pick -up My Wife and see what she thought. Upon returning with her it was decided we would go ahead and purchased the Equinox. From there Brandon, Took us through the process of purchasing that vehicle and once all the paper work was done he spent Quality Time with my Wife and I explaining all the different features of the vehicle we purchased. Keeping in mind we are both in our late 60`s and are not very computer savvy. Well in the end we both left with our New Car very well satisfied. I have to give everyone we dealt with at Harry Browns a big Thank You ! And A special thanks to the Excellent Job Brandon Vance , did for us. We would diffently Buy another Vehicle from them in the future and highly recommend them to everyone we know. Again GREAT EXPERIENCE!
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Quick easy process to buying a new vehicle with Harry Brown's. I will be returning for my next vehicle. Great prices and honest sales personal that will go the extra mile!
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
This is the 2nd new vehicle I've purchased from Harry Browns in the last 3 years. They went 2 states away to pick this one up as it had exactly what I wanted. (dealer trade). Kevin and Sean at the Dodge area were great (as usual). Thanks again!
Never owned one everyone says they are reliable
by Brian from Simple person
November 16, 2018
It has a similar body style as the newer model. They tell me that they are dependable and reliable. Looks nice and hopedully it will last for a while.
Bob Ford was helpful answered all my questions and he didn't harass me call me back 20 times to see if I wanted to buy act car he gave me the time I needed and he helped me out with everything I needed .
Lots of power but good gas mileage
by Gene17LTZ from Normandy TN
December 3, 2018
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
The overall experience exceeded all expectations. From the scheduling, estimated quote, throughness, and completion of job. I would have no problem making a recommendation to others. People were great to work with, very knowledgeable, and very helpful.
by Stormin norman from AC new jersey
November 15, 2018
Comfortable, nice looks, great pick up. I hope it never dies. Drive on the beach every Sunday in the summer, never had a problem in the sand no matter how soft. The perfect truck for me and my wife.
Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
very nice interior and comfortable to drive.
by musicman from Port Richey
December 5, 2018
beautifully designed a very smooth ride and lots of leg room for a double cabin. the radio has great sound and u s b ports witch are great for my music .
I have bought several new cars in my life time. Working With John Breitenstein was a pleasure and the best experience I have ever had with any salesman. We just got down and made it happen without the waste of time playing games.
Very comfortable and reliable pickup
by NAPAMatt85 from Nampa, ID
January 8, 2019
I put 40,000 miles a year on my 2007 Silverado and it never skips a beat. I just change the oil and other fluids on time and it keeps going. Very comfortable seats and quiet interior.
I bought a truck at Jeff Belzer on Black Friday. I am more understanding of the challenges because they were extremely busy that day. I worked with Jack Yanisch mainly and he was very nice. The challenge was that after the decision was made to purchase the truck I wanted there was no one available for financing portion of the sale. My total time spent at the dealership was 10:30-3:45pm. 5 hours. I had planned on 3 and drove over an hour and a half to get there. I also was frustrated because they were so busy no one came to update me on how much time was going to elapse before it was "my turn". Ultimately I drove home in my new truck which I love. The person who helped me learn more about my new truck (Bob Shoemaker) was awesome and thorough with my understanding of the technology in my new truck. My finance person (can't remember his name) was also very nice. I am glad I went but it would have been nice to have someone update me more about the length of time it was going to take to get the job finished. I gave only 3 stars due to length of time I waited not personal issues with sales or finance people. They were all nice.
Hunting for a specific model
by RobCarver from Meadville, PA
December 12, 2018
Been hunting for what truck I want for so long, I've narrowed things down to an extreme level. So finding one that meets all of my meds is hard to come by.
Aaron and Josh were great to work with and were able to fulfill my requests with complete satisfaction! In the end I left feeling appreciated.
Great truck would drive it anywher
by Alan from North carolina
November 25, 2018
This was an extended cab Z71 4 wheel drive truck, just traded with over 205000 miles on it had it 13 years and it ran well all those years still looks great. I feel a bit bad for trading but to late now.
I had I talked to Brandyn sFew days earlier and he emailed me all the vehicles that were in my parameters. When I got there he had one upfront ready to look yet . I took my time looking over all the vehicles which took a while and he was very patient, we picked one out and he got the ball rolling. We made it very smooth and relatively quick to hit the road.
Love this ride
by gamer goalie from Garner, NC
October 18, 2018
Great ride, love this model. as for a used vehicle, I found more dings, scratches and chips after a couple days of weather and usage. maybe was too excited about the new to me vehicle or good detailing (waxing) hid the imperfections. Overall very happy
We drove from Eau Claire, Wisconsin to Lakeville, MN to look at a few Durango???s we saw on the internet. Bob was the salesperson we were introduced to, and he was very knowledgeable and helpful. Everyone in the dealership was friendly and Bob even bought us lunch! I really liked how they laid out our options; purchasing vs leasing. It really helped up make a more informed decision. We feel we got a great deal and I love my Durango. The only thing that I would change is that it took about 10 minutes or so before anyone initially greeted us. Besides that, it was a great experience.
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
My salesman, Shayne Goodson, was terrific. We went through the whole process smoothly and effortlessly. The vehicle detailing that was done before I took possession wasn't all that great, but other than that, the service was great. I loved the fact that so many military veterans worked there.
was a ford owner; first Chevy truck
by james from hoover
November 5, 2018
the active noise cancelling; 6.2 liter/8 speed trans;leather interior; Bose sound system; 8" screen.... everything my past trucks didn't have. love this new ride; should be my last for a while
Jack Yanisch/Sales did everything and more that we would expect from a sales person. He helped steer us in the direction of a lease, when we went in thinking purchase. Very professional and knowledgable! Brian Alba was very pleasant and thorough, regarding the finanace/leasing paper work. Austin Paja did an excellent job of explaining all the "bells and whistles" technology of a new vehicle. Vehicle was washed, vacuumed and dried. All people we came in contact with were very pleasant to work with. Note that Ford is not listed as an option below in the vehicle purchased box, so I chose Chevrolet just to get through the survey. Wrong dealership listed!! It was not the Lakeville dealership we worked with. You also didn't have the names of the people we worked with. You need to update the options....
Really love the ride and quitness in the cabin.
by LSU from Pineville, LA
October 16, 2018
Love it! Very functional and spacious. Very well equiped from the factory and I love the spray in liner. Can't go wrong with this truck!!!
Went to check out the WRX because the price was too good to be true. Turns out that it was a salvage title, which was not disclosed prior to my arrival. The car road just fine, but I was not looking for a vehicle that has extensive repairs done to it. If you are looking for something cheap and don't care about the condition of the vehicle, by all means check this place out. I wouldn't be surprised if most of the vehicles on the lot are salvage titles.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
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