I have put off looking for a new vehicle because I did not want to deal with the salespeople. The last time I tried I was pretty much ignored, not sure if it was because of my gender or not but it felt that way! So I decided to go to Mitchelle instead of hitting up the regular places I had looked at in the past. I made a phone call before I went and was still not looking forward to "wasting" my day. The minute I arrived at Vern Eide Jon Hatwan put me at ease and took care of everything. There was no pressure at all, just whatever I needed. The entire experience was easy and comfortable. I did not waste my day and I ended up with exactly what I wanted! Jon even delivered it to me after it had been cleaned and ready to go! I strongly recommend making the trip to Mitchelle where they treat you like an important customer no matter what gender you are. Jon was great and so were the other people I met there that day, finance was a breeze and not stressful! Thanks, Jon!
Iverson's always treats me as a valued customer. I have purchased vehicles there my entire life and am a repeat customer. They are straightforward and honest. The service department is top notch as well.
Wayne is fabulous to work with. He was extremely patient, helpful and knowledgeable. This is my 3rd new vehicle I've purchased at Vern Eide and it is all because Wayne is there! If anyone is in the market for a new vehicle, Wayne is your guy! He was easy to work with and very responsive to my requests. He never seemed irritated or rushed, even though I was very indecisive with my needs.
Aaron is an awesome salesman!! He has quite a way of making the process an enjoyable one. He did not hurry me in my decision making and honestly answered any questions I had. When showing me the vehicle features he was very knowledgeable and helpful in setting those up to use. All in all it was a GREAT experience!!
Aaron Torres helped us pick out our new Buick Enclave. He was very patient and answered all our questions numerous times. He was cheerful and always had a smile. He was very knowledgeable but if did not know the answer would find out for us. He made sure we were comfortable and had something to drink while waiting. He went over all the working of the vehicle and answered all questions. Levi Hilkemiere and Brady Zimmerman also went over the inside controls with my husband and I when we picked up our new car. Aaron was sadly unavailable. The gentlemen were always friendly and helpful while we were at the dealership. I would definitely buy or lease my next new car from Aaron Torres without a doubt. He is a joy to work with.
Setting up the appointment was easy once the recall parts were in. When doing the recalls, John called to give me updates and was very easy to talk to and explained everything that they found. I called a few days before dropping my vehicle off to order a luggage rack and Chris was very helpful and friendly.
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