Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.
Dealing with Wes was a pleasure to work with, he put me in a vehicle that I am totally happy with and made the process of purchasing a vehicle a breeze. I will definatetly come back to Duncan Ford Chrysler Dodge Jeep again.
Repair for a KIA THEY DID not SELL Yes! Hart Motor
by Vicki Minks- Garry Rogers from ROANOKE
May 10, 2018
This is the only KIA Dealer that would FIX a KIA that they didn't even sell! Not to just trade it in and rid of the problem,they have Fixed the problem on Bank 1 and are fixing the same problem on Bank 2! All under warranty that the seller would not FIX! Salem is not the place to Purchase a KIA! Unless you never have a problem! 10 yr 10000 mile warranty means nothing to them! If its 2 good 2 be true,it always has been for me! Cheep and Good don't go together! Never Has!
All calls and emails were answered promptly and all questions answered. Great car at a great price from good, friendly, knowledgeable people. The n/a answers I gave were because I've just purchased the car and haven't had any problems with anything.
My husband and myself was very please with our deal we got at Nelson Ford. The salesperson Eric Friedhoff and Danny Hutchens were very helpful in helping to make our trade smooth. Really appreciate these guys and their help. Thanks
My husband and I had the best experience buying a new vehicle from Eric Friedhoff. We started out looking at new SUVs, then used SUVs, and back to the new SUVs. Eric did all the research and found just the right one for Don and I. The entire Nelson-Ford-Mazda treated us just like family. Thank you for a great experience.
I had the pleasure of Dealing with the team at the berglund used car on Williamson road last month. Walked away with a Jeep that my wife loves. A big shout out for Mike StClair for his help and kindness with my wife that doesn't speak English. Great job and thanks
Loved this delership and everyone you walk by was very nice, Katrinia my salsperson did a great job, For a couple of daya I was a little worried until i check reviews on the car I bought and check ratings against other vechicle. I then felt good about buying this car and I love driving it. Its so beautiful
Jim Walker is a true professional and a pleasure to work...
by Frankinspace from DealerRater.com
November 30, 2018
Jim Walker is a true professional and a pleasure to work with. We are having a very positive experience. Jim went "above and beyond" to get us exactly what we wanted. I will definitely be back next time I buy a car because of how well Jim treated me.
We visited and called Naff Auto several times before purchasing our truck and were so impressed with the friendly family atmosphere and attentive staff who were available at the lot and by phone for our multiple questions during our buying process. We found them to be a great team of honest, caring people. They were able to help direct us to very reasonable financing and made sure we were satisfied with every step throughout our purchase. They made themselves available to us for any concerns we may have in the months after the purchase and we just could not have been more pleased with the service. This is an excellent place to purchase a used car and be provided with staff who are able to place you in a vehicle to meet your needs.
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