Great customer service and repair! Chris Young is an abosolute professional! Wonderful service repair department! Took the time to fit us in the schedule on a Saturday afternoon to repair our vehicle so we could travel out of town the next day for work. Thank you!
This was my second car purchase at Dahl Ford. My f150 is the first time I bought a Ford, as I have always driven a Toyota.My experience with Don Frett was exceptional. It took me several weeks to make up my mind, and was pleased that Don did not bug me during that time. He let me decide at my own pace. Once I made mind up, Don went out of his way to make sure it was a pleasant experience. The entire crew did a great job during the process to make sure buying was easy.Don was very patient in explaining "ALL" the features of my new truck.
PS...After 5 days I am sure I will enjoy my New F150...Great ride!!
My experience was great,we bought my wifes vehicle here 2 years ago andwere served very well.thats why we came back and purchased mine,great service and great escapes for both of us.when its time again to look for a vehicle we,ll be back.very enjoyable experience.
This was the best experience I've ever had car shopping, I'm glad we took a 2 hour road trip to visit Gross Chevrolet! Jon took the time to answer all my questions, even had the car washed off after a recent snowstorm and brought in the shop to show it before a test drive. Amanda and Courtney took care of all the financing with zero issues, Paul handled the purchase agreement paperwork quickly and easily, and Steve took plenty of time to explain how to use/program the car's features and get OnStar/Sirius set up when I took delivery. Everyone did everything they said they would do and I felt that they appreciated my business -- a big thanks to all of you, I'll be sharing my experience with others!
The car I test drove was very smooth and engine was quiet. Maneuvering was excellent and the dealer was very thorough with every questions I make and answer it correctly. Overall I like to buy a new car again at this dealership.
Nick was awesome helping me! I had my daughter with a few times and he was very helpful making sure she was comfortable and distracted! lol Also he was very patient and let me test drive multiple vehicles very patiently. Found the one that fit and was in my budget and made the process very smooth. Thanks Nick!!!
These guys/gals stayed late on Easter weekend to help with my purchase..straight forward, no-nonsense, polite, and helpful. Jesse was our salesman, and he was honest and helpful! Would definitely purchase another car from this dealer if the situation arose.
Thank you very much for your kindness, patience and sincerity throughout my "first time on my own" car buying process. It was a very intimidating and emotional time for me, and with the help of my friends, family and y'all at Toyota, I feel I made a good decision on a car. And if anything happens, I know where to go for help!
I had been searching for a truck for over 2 months, looked at over 350 trucks, 40+ dealerships and then finally found the truck I had been looking for. I called to ensure it was still available. They were able to hold the truck for me for 1 week until I could make it to dealership since I was out of state. The truck was in great condition when I got there and it was a quick buying experience. Dan was a great salesman and was very prompt when answering questions. Highly recommend.
I had called and emailed asking for pictures of a couple vehicles and was told they would get them for me and they never sent anything. I still made the drive to go look at the vehicles and I feel like they gave me a service guy as my salesman. I told him what I was looking for and he had no idea what kind of inventory they had or where the vehicles might be. I ended up driving the same vehicle I drove at a previous dealership. It had more miles and more wear and they still wouldn't come down to the price the other dealership gave me. We did all the negotiations in the waiting room standing because the service guy didn't have a desk. Not impressed at all.
I have nothing but great things to say about Sleepy Hollow and the guys we worked with (Beau in Sales, Vern in Finance, & Mike in Service)
The guys were not only superb to work with, but they went above and beyond expectations. Shortly after purchase of our van, we had an issue with the AC not only was it taken care of, but they far exceeded expectations in this as well.
We have no problem driving 30+ miles to buy a car knowing that we will be taken care of as well as we have been.
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