We bring our Rav4 to Machens for service and have never had any issues. The service department always does excellent work, with original Toyota parts I know we can trust. Terry Pruett is very pofessional, friendly and thorough. I heartily recommend these guys.
I contacted Joe Machens through Cars.com inquiring about a used vehicle. I told them I lived 2hrs away. They said they would work with me as much as possible. I had a trade in vehicle too. All they asked for were pictures of the car and the VIN and they gave me a trade-in offer. The deal was worked out to it's fullest extent. However, the timing wasn't good enough. I decided to wait a few months for taxes to come back. The amount of help they provided and the professionalism exuded has been the best I have seen in my life so far. I will return to this dealership when the time is right.
Spoke to Sales Person Michael and he was more than accommodating in the process. Michael keeping touch with me after I inquired about the vehicle I purchased. Late evening texting and call where answered. When he was not available the other sales guys stepped in to help out. Meet Joe on a late Saturday afternoon to test drive the vehicle, He was in no rush to get me out the door or pressure me to purchase. We sat around afterward and talked about the vehicle.
Michael & Joe follow up a couple of days later and we made a deal. I would definitley recommend this dealership.
Kevin R Vaughn
You guys went above and beyond to make sure that my truck got fixed and it was also in a timely manner! Not only did you fix the original problem but you also managed to fit in a last minute oil change on New Year's Eve!
I just had my first experience at Bob McCosh and I would go back in a heartbeat! Everyone was extremely friendly and welcoming. I worked specifically with Jason Lang who helped service my car. When the dealership didn't have the specific part to fix my car, he drove to another dealership (20 miles away) to get that part for my car. The excellent customer service stood out to me and I will definitely use them again!
I recently purchased a vehicle that I had hoped to buy for many years. It so happened that McCosh had one on the lot that was the exact model, color we wanted thanks to their massive inventory. I can't say enough about how pleasent the whole experience was! I have always been a loyal Chevy owner with the exception of a GMC and a Pontiac which is still in the family. Of all the vehicles I have purchased both new and used over the past 40 years, Bob McCosh Chevrolet made this one the most memorable! Thanks McCosh Chevy!! I will definitely return for my next new Chevy!
I really enjoyed the process of purchasing my used car from Premier Auto. They were very professional and patient. Not pushy in any way. They have a lot full of quality used car for sale. I would definitely buy another car from Premier!
I needed to take my daughters vehicle that we purchased at Forrest Chevrolet in for an oil change, but was not intending to take it up to Centralia for that. Then two days before the weekend the check engine light came on so I made the appointment at Forrest Chevrolet on a Saturday. We kept adding to the list of things to be done. We took it in and all of our list was taken care of very quickly and at a very reasonable price. The lounge was very nice too! Thank you Forrest Chevrolet!
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