She drove it on a friday, said they call on Monday nothing all week, so she called the service part of the dealership on the following Friday.
The guy calls with some story, it was just a sensor. Justin needs to find a new job, he's not a good salesman. Car was all clean on cars.com, get there it's all dirty, scratches all over it, way over priced for the condition of it.
The whole experience went very smoothly from start to finish. From our initial contact with Lydia, who was very knowledgeable about the lease program, the best vehicle for our budget, and the options available on the vehicle even the color options, to Michael B. who found the right vehicle and worked out a great deal with our trade-in and getting us all of the rebates available, and to Rhonda and Lacy in the finance office that handled all of the paperwork and fit us into their busy schedule and explained all of the lease terms very well, and all of this in less than 8 hours. Thank-you Steve Cook for having such wonderful staff, everyone at the dealership was very welcoming and friendly, you can be proud of all of them. - Edna from Vassar
Dave Duke was great salesman.helped tryn to get me financed.great service.thanks for all your help.great dealership i have bought from them in past too.great used car sales department.i would always recommend them.
From the buying process, to customer service, to snacks in the lounge and then the body shop service after an accident - you cannot beat the Suski team. They really put customers first and have the upmost integrity and pride. Overall, top notch.
Good people! Went in to see the exact car that I wanted. Did a test drive immediately, loved the car. They did what they could to make sure that I would leave home with the car that I wanted. And I did just that! Everyone I came into contact with were friendly and professional. Thanks Nick
Simms Chevrolet once again shines with customer service.
by Malibu Owner from DealerRater.com
December 1, 2018
I recently had an issue with my late model Chevy. The dealership took me rite in, tentatively diagnosed the issue and keeping the car overnight fixed the problem. Courtesy rides home and pickup the next day and return to the dealership. Their customer waiting lounge is always very clean with many amenities like big screen TV, Desktop with computer and plenty of comfortable seats. Along with always stocked snacks and coffee/tea. They are very professional in diagnosing the problem and explaining the solution to it. No one looks forward to visiting the dentist or the auto dealership. But my visits to Simms Chevy have always left me with a smile on my face. Keep up the good work.
The staff at Simms Chevrolet are very friendly from top to bottom. They are professional and will do whatever it takes to help you make feel welcome and well informed with whatever vehicle you are looking at. No pressure sales rep making you uncomfortable.
I was very impressed and happy with the teamwork and sales service provided by two professional customer's service agent working together from two dealerships within the Garber Family. They answered my questions and also made some very helpful suggestions that benefited me. I will have no problems referring new customers or clients to Garbers!
Everyone was extremely helpful throughout the whole process. I love my new truck and they gave me a good deal . I would recommend this dealership to anyone.
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