I was buying my first car and this was the third dealer that I visited. RT28 Motors is by FAR the best one that I went to. Everything about the process was simple, quick and painless. From the test drive, to questions, to the buying process.
I was expecting to have to haggle, be played with and have to jump between different agencies (bank, RMV). It was the complete opposite. Harry and his team were awesome, helpful and supportive. The whole process was a couple of hours and I went from looking for a car to a completely satisfied BMW owner. I would 100% give Harry my business again and recommend this dealership to anyone.
The most important thing is that I had no doubt that I was making the right choice through the entire process; I was confident and comfortable.
Mike and the team at Tyngsboro Motors helped make my wife's Christmas Jeep wish come true. I had been looking for a Jeep Grand Cherokee for 6 weeks and hadn't found the right match. Tyngsboro Motors posted the perfect Jeep 4 days before Christmas when I had basically given up. It was in great condition, Limited package with low miles and the perfect colors, white exterior with a beige leather interior and dark dashboard with Nav/back up cam. Exactly what she wanted.
I thought for sure it would take 2 days of me hustling around to DCU and the RMV to get the loan and registration setup in time for Christmas. Mike setup the DCU loan on site in 10 minutes at an incredibly low rate and with no payments for 60 days!! I couldn't believe it. I didn't have to run back and forth to the bank 4 times. Even better, Mike's team took care of the insurance coordination and registration process. I was able to drive away in one visit with one call to my insurance company authorizing them to work with Tyngsboro Motors!! Total time at the dealership including the test drive was 75 minutes!! Mike and I negotiated a great price relative to the market and the whole experience was a pleasure compared to some of the other dealers I had visited previously.
My wife was thrilled and thought I had to do all kinds of gymnastics to make it happen. Please don't tell her!!! :)
Thank you again, you can expect many referrals from this very happy Jeep fan!
The location was nice and tidy, and the staff was welcomin. Derek was our helper. He was patient and understanding, I just couldn???t make up my mind. We finally settled with a Honda CRV. Let???s just say, I???m a happy camper! THANKS Auto Mall, and Derek!
The new building itself is beautiful and the service is wonderful. They have friendly salesmen, hardworking and knowledgeable service technicians, and just a great staff in general. They also do an amazing job on their detail jobs!
Phil and Ron worked hard to get me the financing I needed for this truck. I???ve been very happy with the truck and look forward to using it to grow my business. I would definitely purchase another vehicle from them.
by Very Satisfied New Used-Car Owner from Concord, Ma
December 23, 2017
I recently purchased a used car. I had the opportunity to interact with many dealers and dealerships during the shopping process. My search ended at Continental Auto in Northborough. Steve and Rob were way above the competition! Smart, pleasant, polite, respectful, and honest. As a single woman there are many hurdles to cross when buying a used car. My experience here was seamless from start to finish and left me without doubt or fear!
Test drive - I took the car out myself.
Pressure - none applied.
Price - fair and without haggling, I took the car to my mechanic for inspection prior to purchase, he found a very small (easily overlooked) problem and gave me an estimate for repair, Steve and Rob were receptive and fair and we were easily able to reach an agreement about repair prior to purchase or adjustment of sale price.
Quality of inventory - very high.
Ease of transaction - Excellent! I put a deposit on the car the day I test drove it. They did all the paperwork quickly and easily on the day that was convenient for me.
Would I deal with them again - In a heartbeat, and I will send my family and friends to them as well.
A Very Satisfied Customer
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
Warranty service performed quickly, great service personnel. Arrived without appt,bcar taken right in, provided shuttle service to work, car ready as promised, repair completed. Good follow up
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