This was my first time purchasing from a big dealership and it was an awesome experience. I dealt with Tony Patrizzio for about two months until I found exactly what I wanted in a vehicle. He was beyond grateful, I told him what I wanted, he took notes, and most importantly he had great communication. This experience went super smooth all because of him. I will definitely recommend anyone wanting to purchase a car to go to Tony! He even gave some life advice lol. The day I purchased my car was awesome! I met Luis Arce and I told him I really wanted that car and he made it happened. He listened and was a great help. Now when I had to hand over my money to you guys, lol I spoke with Edwin Acevedo and another great help! He was patient and explained everything perfectly. He did would he could to get me in that car and I really appreciate it. So thank you Tony, Luis, and Edwin for helping me get the exact car that I wanted! I really appreciate their help and will always be thankful for this experience. They all deserve a raise. lol. :)
Just to start telling you I was not buying a car today will give you an idea on how professional, accommodating and helpful the staff at Sport Mazda was today 12/1/2018. At the end I closed a deal for a Mazda 6 even though I did not bring my previous car with me to avoid the hassle everybody goes through in a car dealership. From Jacob to Mark, Rey and Michelle Hernandez I felt I was talking to old friends and here I am with a new responsibility I hope to enjoy for many years to come. Thank you
I need an appraisal on a car ..
Their appraisal is widely used and accepted..
I know I was made a fair offer ...
Their offer put me in a good position for my trade in vehicle ..
I have used them many times in the past and will do so again In The future
Blake, a director at AutoNation, Colonial Dr, Orlando, reached out to me today and we had a a lengthy discussion on how their auto quote system works. He also addressed the issue I had re: the non-mandatory dent protection service which I was told I had to have anyways and was charged $499 for. He stepped up and is refunding the $499 while still covering this service for me. I now find that AutoNation, Colonial Dr, Orlando, is very serious about their customer auto purchasing experience and customer satisfaction. Kuddos to Blake and his group at AutoNation! Thank you..
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
It was a satisfying exprience buying a car with them. Nolan was great and very open and honest about everything and trying to make sure i got the best deal. Everyone there was great and i had nko issues purchasing a car through them.
Gus is very knowledgeable which helps build trust. His customer focused approach is refreshing from other dealerships. He answered all questions honestly which leads to customer loyalty.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.