Although we live in Columbus, we only buy cars from Joe Sember at Cole Valley in Warren, Ohio. This is my third experience working with Joe, and I cannot give a higher review. Joe is dedicated to serving the customer, and it is amazing how easy Joe makes the car buying experience. His knowledge is only exceeded by his commitment to customer service, and, in all, he is prompt, efficient, honest. On our recent purchase, Joe drove more than halfway to Columbus to deliver the vehicle to us -- Joe delivers an easy, positive experience to the onerous task of buying a car. If you want to simplify the car buying experience, give Joe a call.
The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.
Awesome dealership, I was interested In a vehicle that was already pending a sale, the other person bought the vehicle so I wasn't able to purchase here but very helpful they wasn't to pushy but was willing to help me get the vehicle I wanted no matter where it come from, can't say enough.
Todd was an amazing help to me when looking for a larger vehicle for my growing family! He listened to my "wants", "needs" and limits and found my family exactly what we needed! I will be a repeat customer for my next upgrade!
Looked at a used Envoy XUV which was priced reasonably but for good reason. Most of the key systems were out of working order (liftgate, key fob, tailgate, roof, radio screen). No worries, it’s a used car and it happens however I recontacted the salesman about another suv on the lot and got no response. I ended up purchasing a new GMC Terrain elsewhere. Farther away but more engaged. Your facility and lot was very nice tho. Kudos on that
I hit a deer with my car shortly after I purchased it from Nick Turco. One of the reasons I decided to purchase from Prestons this time, and not the only reason (I'm not that shallow), is Preston's washes your car for you. I had never used the service all summer because I was busy so I had to get a bid for the deer that actually hit me because Preston's is one of the dealerships that my insurance company lists that I can use. Anyway, I thought, while the auto body shop was running my repair I would run real quick to get my first car wash but 20 others had the same idea! I was already two hours behind schedule to meet a contractor and as I was sitting there looking at the lllooonnnggg line of cars God literally drops an angel in the parking lot. From a far, I could see this angel walking towards me and I'm not sure but I think I saw bright lights from all around him (could have been it was a very sunny day). The parking lot got bright like a white light (maybe the sun but one never knows) and this very good looking angel/car salesman by the name of Nicholas Turco says; "Hey Cyn, I'll drive you over to the other car wash so we get you out of here". Thank you God for sending Nick to walk across that parking lot at the time I needed and for saving me another 45 minutes of time! These are the little things that mean a lot to whether or not we come back to buy the next car or whether we tell our family and friends why we buy from Preston Motors. I love you Nicholas Turco and I'm sure you will be getting a life long customer when my son finishes college...my life, not so much left but his... for sure! :)
THIS DEALERSHIP IS VERY GOOD. NO PRESSURE, THE SALES AND MANAGEMENT HAD ONE INTENTION... TO FIND ME THE TRUCK THAT WOULD FIT MY NEEDS AT A VERY GOOD PRICE.
EVERY PERSON THAT I MET IN THE PROCESS WAS PERSONABLE AND PLEASANT.
I'D RECOMMEND ANYONE LOOKING FOR A VEHICLE TO VISIT THESE CATS.
LIKE THE WAY THEY ROLL!
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