I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.
by William Transkei Nancy bushway from 166 Cedar Ave Hudson nc
September 0, 2018
I bought one used car in excellent shape. Love it went back two weeks later to buy another car same exact vehicle one for me one for wife. Traded in our cars. Awesome awesome place to do business with. And when I want a different car in a couple of years I’ll go back to car lot. Thank you car lot you guys were great to do business with
My wife and I drove from Radford, VA. to purchase our Jetta. We looked the internet far and wide and finally went on the Cars.com site and we had finally found what we had been looking for. My initial phone conversation with Buddy was a relaxed, kind, and no pressure with a sincere willingness to sell us a great car at a fair price. We arrived late, past closing time but Buddy treated us as though we were the first customer of the day. This is nicest used car dealership I had ever experienced, my wife was quick to agree. We came to an agreement on the sale and it was seamless. Buddy called the next day to make sure all was good and to confirm we had made it home without incident. Would highly recommend this dealer, worth the drive for sure...Thanks very much for the great car buying experience.
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
To have bought several cars from these gentlemen. I have always found them to be honest, helpful and having integrity. They go out of their way to please and to help the the car you want. I would highly recommend them
The dealership is actually pretty nice, some beautiful cars for sure. Cars are overpriced but that’s their business, they find buyers that are looking for specific specs. So narrow market but obviously that works for some. Oh and btw Chance I am not Vick lol I am also not sorry for yelling back at Cosmo after he started giving me an attitude and raising his voice about who’s buying the car, a customer and his trusted friends (advisors) should never be treated that way. For those looking to buy a car from here, don't leave a deposit if you can avoid it, even if its their fault an agree to give the deposit back they can take up to 2 months to give it back. Giving 4 stars because sales people were great, communication was good, they have some rare cars. The owner however must have been having a bad day. So I wish you success in your business. God Bless!
P.S. don’t make assumptions about people.
Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
Seth met me in the parking lot. I had hit a deer and totaled my car, so I was in a "situation". I explained my financing, credit, and payment options. We looked at a used car, and I even test drove it. When I returned to the dealership, I was told I couldn't get approved for a used car, but could get approved for a 2018. I was shocked! Needless to say, I came out with a better deal than I had planned. Everyone was friendly and accommodating, and not pushy at all. Overall a very pleasant car buying experience!
I drove an hour to trade my Mercedes for a Lexus they had taken in on trade and although the negoations started out slow and we couldn't come to an agreement that night, Jonathon said they would try and get some clarification on the value of my car and get back with me the next day. So I drove home that night thinking Yeah Yeah Sure, Whatever. I'd heard that before. Sure enough though Jonathon called the next morning and after just a little bit more negoation we were able to come to an agreement and the deal was done. I drove back at that point and picked up the car. I say all that to say that even though they could not make a deal that worked for me that night, they kept trying to get me a deal I would be happy with. I've bought quite a few cars from the so called upper end car dealers in and around Charlotte and never has it been so simple and easy to just go in and purchase a car. Oh and by the way, during that night while I was waiting to hear back the price had dropped on the car on line and although they didn't know that. When I brought it to their attention thinking it would " No you've ask for to much already, the deal is what it is " But no, they honored it without question. These are just really good people to deal with.
So if you ever need a deal on a vehicle go and see Jonathon Arrowood. As they say " You'll be glad you did " But if your not go back and see them I'll bet they make it right.
Spoke to Casey on the phone for a short time and set up a appointment to look at and drive the car we were looking at. Was more than excited to see that they had described the vehicle perfectly and had the best price by far on like vehicles that we searched online! Process was super easy and very comfortable. Best buying experience I’ve ever had! Would recommend them to anyone looking to buy. They treated me so good and had the best vehicles I’d seen on any lot that stocked affordable used cars. If you’re looking for ease of doing business and great cheaper used cars, do yourself a favor and go see Casey at Spartan! He’ll do you right!
cars.com was of great assistance in my search for a 2003 Chevrolet S-10 truck. I was able to view S-10's within a 200 mile radius. This able me to see available trucks and compare prices. This was a big help in my decision and help me to negotiate a fair price. I got to The Car Lot a little before 4:00 PM, which is 132 miles from my home, and drove off with my beautiful new truck before 5:00 PM. Tim had been honest in the description of the truck. I was just as he had described. Our negotiations were quick and honest. I am delighted. A great vehicle buying experience. I owned an interest in a high end, previous owned auto lot and, as an attorney, represented several new car dealerships. Tim and his partner conducted themselves in a professional, helpful and courteous manner. Overall, a wonderful experience.
Thank you David Smith! Very informative great attitude and made sure he answered all my question! Overall great experience. I will recommend this dealership to family and friends.
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