After initially being told by an input person (who spoke to a quality assurance person) my warranty on my new 2018 Silverado did not cover windshield stress fractures I contacted a GM rep. Result was that the Moses service manager contacted me and eventually, after I took vehicle in for inspection, he inspected and approved the windshield replacement. From that point on the service was excellent!
The salesman, department manager, and financial officer were professional, direct and open concerning all aspects of the buying experience without feeling pressured. You can tell the staff is well trained to consider how they would want to be treated during each step of purchasing a vehicle.
I will consider them for future purchases even though I am over 3 hours away.
I recommend others to experience their service.
Original listing on cars.com led us to Moses Factory Outlet and the purchase of a used Dodge Charger. Sales and finance team worked to get us where we needed to be. Very persuasive and offered several different options/warranty options to best fit our budget. It was a pleasure to work with them.
If you are looking for a new car go to Joe Holland and ask for Patrick Harless. I was looking for a new VW beetle and it was a very pleasant experience. I bought one in 2008 and have had a great experience with their service dept over the past ten years. I would recommend Joe Holland to anyone looking for a new or used vehicle. My dad bought from them for many years. Thank you Patrick for all of your help.
I found a car I was interested in on "carguru.com" I called the dealership and found they still had the vehicle. I was invited to come test drive the car.
Upon arrival, I was greeted by two sales staff and both were busy with customers, I was introduced to Scott Fields who was free to speak with me. Scott was very friendly and attentive. My test drive went well and I decided to buy the vehicle. I did not feel pressured to purchase. Scott and the Sales Manager worked very hard to obtain the lowest interest rate for my financing.
I would highly recommend this dealership.
Ryan and Gene Walker get right down to business from the get go. My husband and I were looking at several vehicles before making a purchase. Once we made our decision, the Walker family saw it through and purchasing the vehicle was a success. Honesty, atmosphere, and people skills go along way especially when it is genuine.
by Debbie (Hart) Lilly
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