My wife and I were looking for a family SUV or minivan and found several vehicles in Raisor Automart with pretty nice prices through Cars.com. So we made an appointment with Suzi and drove there on one Saturday morning. Most used vehicles here are within 2-3 years' range. No one pushed us to buy anything and we were given enough time to test one 2018 Nissan Pathfinder, one 2015 Toyota Sierra and one 2015 Honda Odyssey. Finally we decided to buy the 2018 Nissan Pathfinder. Since the price of this make and model is already the lowest we could find on Cars.com within 150 miles, we didn't spend much in negotiating. The transaction was quite smooth and we drove the SUV back in the afternoon.
Everyone on their staff was professional, friendly, and courteous to both my wife and me. From the initial contact/test drive through to the last signature (which happened within a matter of 1-2 hours), we were given the appropriate amount of attention without any undue pressure to buy. My only (relatively minor) complaint was that the online advertisement included "with Navigation System" when in reality the vehicle was not equipped with one.
by 1st = Gary Jobe and 2nd = lady who was able to talk to me. from Lebanon, IN
June 21, 2018
I arrived 5 Min early, for my appointment for my Malibu's first oil change, but had to wait 10 min for the service person to acknowledge me. Then they couldn't seem to find my appointment. Apparently had to work me in. My appointment had been scheduled earlier in the day, in person. Service person said they had people off that day. I was told it would take 1/2, perhaps, 3/4 hour to complete. I waited in the clean pleasant waiting room, over an hour. I was satisfied that the oil change and tire rotation was properly completed.
I contacted Lewis Motors via e-mail which was responded to quickly. Called and made an appointment. Was greeted immediately upon arrival by Donnie Wright. He was extremely friendly, helpful but not high pressure. He allowed the vehicle to sell itself. We were very pleased and relaxed with the entire experience. We now have a 2015 Equinox which were are enjoying very much.
We have always had the best experience when leasing a car at DeFouw Chevrolet!! Pam Strain is AWESOME!!! She has helped us the last two times we have leased a car and I would highly recommend her to my friends and family. She even called to tell us about the Fall Harvest Sale they had going on. Thank you!! We love our Red Equinox!!
Defouw had the perfect truck for me. It's been 29 years since I've purchased a brand new vehicle and Dakota made my buying experience quick and painless. She was very helpful and an enjoyable salesperson.
I bought a vehicle in 2017 that I am truly happy with. York Chevy helps me maintain my vehicles. They have worked on my other vehicle which I bought used from another dealership. They have earned my total confidence.
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