Bought a 2017 Chevy Cruze from Colby Newlen at Maguire Chevy & Cadillac. They didn't have the pre-owned car I wanted but were confident they could find one for me. A few days later I drove home in my Cruze and in the color I wanted. Didn't know a dealership would do that! Colby and his manager couldn't have made it any easier!!!
Couldn't make a deal. Couldn't get down to my monthly payment I would be comfortable with, I mostly blame the high price of vehicles and my crappy credit score, but the salespeople could have done better, seemed to want to push an extended warranty on a 2018 vehicle with 12,000 miles on it, and never quoted me a payment figure without it. Communication could have been better, they didn't get back to me for 5 days to let me know what was going on, when he finally did he quoted the same figure he gave me when I was up there (from 2 hours away I might add). Finance manager was supposed to be working on a better figure, but I never heard from him. Too bad we couldn't do anything, I liked the place for the most part .
We drove from Lafayette to get another opinion as to the shudder that we have been experiencing since April when we got new tires and are SO grateful for all of the patience and care Jeff took to diagnose our problem. We have been going from service center to service center since April and the local dealer as well as the others have all had us "spinning our wheels." Doug was so kind and thoughtful of me as I sat in the waiting area. I was determined to get a truthful answer and Macguire came through!! It WAS the new tires that had caused all of the problems! After months of running around getting random things 'fixed' that never needed fixing, we got upgraded tires put on and our 'couch' experience has returned!! Thanks to all of you at Macguire for your kindness, care, concern, and low price for all of the work you did!! It is much appreciated! We are telling all of our friends of our great experience and encouraging all to take the short, beautiful ride to Ithaca for the best service around!
Just purchased a used Odyssey from Maguire Honda and I can’t say enough positive things about the dealership. Sales associate Sarah and used car sales manager Frank were very professional, honest and stood by their word even when there was a miscommunication. I highly recommend Maguire based on my experience and plan to buy again from them in the future.
Will Cascanett took a lot of the stress out of the buying experience. Very patient and responsive to questions. Quick turn-around from purchase through financing to driving off the lot. I would definitely recommend this dealership.
I found a used truck that I wanted at Elm Chevrolet but I live five hours away. From the first time I spoke with Mike, he went above and beyond to make sure I was happy. Since I was traveling from so far away, Mike even crawled underneath the truck and took the pictures that I requested. We worked out all the details before I arrived and he had everything ready for when I got there. His Manager who completed the paperwork was also a pleasure to deal with. My significant other was not thrilled about the five hour journey but Mike went out of his way to recommend places in the area and we both left happy! Overall, it was an absolute pleasure purchasing from Mike and I would highly recommend doing business with Elm.
We went car shopping this past Saturday. We stopped at the Toyota store they had all the prices on all of there cars, when we went to the Hyundai store there where no prices and we where told a higher price then what was on the internet. Maguire is suppose to be an upfront lowest price dealer. Guess not any more!!!
Look foward to having annual checkups every summer
by Bill from Wilmington NC
August 5, 2017
Having purchased our Suburban here 9 years ago. I try to have our regular service while we are enjoying our time in the Finger Lakes. They always are very responsive. Always a pleasure doing business here.
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