I highly recommend dealing with the people at Northland Chevrolet, and when you stop in, ask for Rob, he made the whole process easy and a pleasure, looking forward to dealing with him again in a few yrs.
Karl Spring was a friendly, helpful and knowledgeable sales agent. My experience was enjoyable and the staff were efficient and pleasant to work with. I found the facility tour at first a bit silly, but actually was quite informative. I'm enjoying my new vehicle and look forward to an efficient service experience based on reviews.
Everything went very smooth and there was no surprises. The salesman 'Brian' was very helpful with any of my questions. I also never felt like 'Kolar' was trying to push a sale on me. This was not my first purchase from them, and it won't be the last.
the guy who serviced me didn't know I had warranty and said I had to pay. Then he said he figured it out, but told me he couldn't give me my inspection report. I asked now what? and he said 'you don't get one'. Since I left there, I smell oil on the engine and just figured it was a sloppy job. I don't want that same guy working with me again. I feel like he doesn't know what he's doing. The last time I went, I felt great about the service and the man I talked with.
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