Dealership always gives clear information in a friendly and not coercive manner.
Disappointed this last service that although front of car interior was vacuumed, the rear apparently was left untouched.
I have personally bought two vehicle from these guys and we wouldn’t go anywhere else for our next purchase! We have a 16 Jeep Grand Cherokee and a 2014 Chrysler 300, we love both vehicles! The guys at Hoyte are local, down to earth, and sincerely want to assist in finding the perfect vehicle for you with low finance rates, large finance terms available, and the best discounts on all of the amazing brands! No hassle shopping, just like it should be! Thanks guys!!!
We had a great experience purchasing this vehicle for our son. Our salesman wanted us to get the best vehicle value for our budget. We felt going in we might purchase an Explorer but we were given options based on our price point that we were working with. As it turned out we purchased an F 150 pickup. Our son was beyond excited and we felt we came out with a great vehicle for him. We had a great experience. We were in and out in a short period of time too. We would highly recommend Utter Family Ford.
My Explorer had contaminated fuel. Everyone in the Service Dept treated me as if I we their only Customer. The Service writer Jason Weaver patiently took my daily phone calls and was very pleasant to work with. The Service Manager, David Pryor, and the Shop Foreman, Ben Aukes, took the time to meet with my husband and I and the gas station's investigator to explain to him how the fuel seriously damaged my vehicle. Most dealerships would have just repaired my vehicle, took my money and let this be my problem. Bob Utter took great care of me and my vehicle.
Salesman was awesome. But a day or two after having it we began having problems with a safety feature on the car. They will not fix it. They did promise a few other things but I feel a safety feature is something that should of been caught in their so called inspection or it should be taken care of seeing how it is a safety feature... Just be careful of the car you choose.. Looks aren't everything
There were at least two sales people that walked past me, looking the other way, as I entered the dealership trying to find a Sonata that I had looked at about 6 mos. prior. Matt Salazar looked up from his desk, saw me looking around and asked if he could help me. I already knew pretty much what I wanted, just needed to find it. He listened to all my wants and pointed me in the right direction. He was very helpful as well as friendly and he and a young blonde lady (who was only helping out during the big rebate sale) set out to "find" the very car that I wanted. After I drove a white Sonata Sport I knew that it was the car I wanted....only black. Don't know the young lady's name, as she wasn't on the list, but both she and Matt zeroed in on me, answered all my questions and took care of me throughout the whole procedure! I have told everyone to go see Matt and I love my Sonata.
You were the only Dealership in the area that had a selection of Explorers we were interested in. Chris was able to put us in the exact vehicle my wife was looking for. He was attentive, wanted to know what we wanted and set out to find it. He did not try to sell us something other than what we wanted. I really appreciated that approach.
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