November 5, 2018
From the moment I arrived on the lot until I pulled out with my new vehicle, the service was excellent from everyone I encountered. Bob Kakretz makes the whole experience relaxing. His knowledge of the vehicles is extremely helpful. Bob is not "pushy" or hurries you through the process. He encourages questions and answers them in a way that is easy to understand. The finance manager, Ricardo was extremely polite, patient and explained the process step by step. After the purchase of my vehicle Bob sat in the vehicle with me and went over all of the "bells and whistles". Bob assisted me in programming my smart phone to the vehicle. Bob definitely went above and beyond with time he spent with me during the entire process. I would also like to acknowledge the fact that every employee I encountered, no matter how briefly, were polite and quick to smile and say hello. I would highly recommend OBX Chevy to everyone!