5+ Star for Sales team. Great experience. Works well with customer. Paper handling and title/registration dept "upstairs" is AWFUL. 1 month from buying and still not received papers. False promised 3 times already saying its mailed out (outright lies). Everytime you call they have excuse for lying previous time. Now my tag expires in 3 days with no papers in hand. That's the "LEGENDS WAY" I guess..
Shawn Lemieux and his helper Carter were awesome to deal with. I said there was no stress involved in this Pilot trade in! I would highly recommend asking for these two when you are in the car shopping market!
Kevin, Adam and Jordon made this the best new car experience ever! We will definitely be back and will tell all of our friends. Went to lease a new Civic for my daughter because of Black Friday deal. No hassles or hard sales pitch to up-sell us. Lots of choices on cars. Thanks to all 3 for this experience.
This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
Polo met me at the door on a cold day. I was after a specific car and he answered all my questions and made it very comfortable to ask all sorts of questions.
I had to transfer some funds and they were very accommodating to wait the two days needed for an electronic transfer of funds.
When picking up the car, Polo went over the extremely large check of the car and they replaced brake pads and repaired rotors. What a relief.
Polo, and others, made the experience of buying a used car a breeze.
I bought an 06 GTO while deployed for the Army half the world away. Barry Martin did a great job communicating by email and gave me a great price which included shipping it to my home. Very easy and enjoyable experience. Barry knows cars, is a gear head, and no pressure. I highly recommend.
I recently purchased a vehicle at Capital City Nissan. Travis Taylor was my sales man. Travid treated my wife and I like family. We willnot ever shop for a vehicle anywhere else. If you are looking for a vehicle,I highly recommend going to Capital City Nissan and asking for Travis. he will take care of you.
Tim was a very good salesman. He was polite and very courteous. We are very pleased with the truck we bought. The dealership was clean and the coffee was good! The finance guy was really nice and explained everything very well.
Infinity KC team takes the hassel out of car shopping.
by jmiller from DealerRater.com
December 5, 2018
I am a big fan of Infinity of KC due to their professionalism and efficiency. The sales team knows their product, listens to the customer on the type of vehicle desired and provide an efficient purchasing process once the agreement is met.
Was my first visit, and very satisfied with everyo
by ROB RADER from overland park, ks.
November 30, 2018
Had a very good experience with the sales team.. I've purchased many vehicles in the past, and this was probably the first time i left a dealership feeling good about everything. Will definitely be back.
Poula Fayek helped me find the car and deal I was looking for. He's very very patient and friendly. Not pushy at all. Most of all, he's very genuine and honest. He's someone you can totally trust with hassle free experience. Highly recommended!
Kevin was our salesperson. He answered all our questions patiently, and showed us all the features of the car. He didn't insult my intelligence as alot of car salesman have done in the past by treating me like "a girl". He was respectful, answered the technical questions I asked. Kevin showed his thoughtfulness by paying attention. During our test drive, I'd mentioned I didn't like the seat warmer feature and preferred the climate control at 65. My hubby was exactly opposite, liking the climate control at 75 and the seat warmer on medium. After they'd detailed our new car for us to take home, Kevin showed us he had set the seat warmer and climate controls exactly how each of us liked it, showing his listening skills and attention to detail. The service at Infiniti of KC is what keeps us coming back.
Outstanding dealership that was clean and well maintained. The sales staff was not pushy or overwhelming. I enjoyed the experience and recommend this dealership to my friends
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