I'm a first time car buyer, senior and have never purchased a car on my own. Mike Pecha was kind and made the dreaded chore of buying a car pleasure. He asked ME what I needed plus my price range and he "nailed it" all in one day. I needed a car immediately and he made that happen. Your dealership is fortunate to have him to represent your automobiles. Thank you.
Shawn Becton and Chris Blanchard are very helpfull and understanding and mindful of the situation we have bought like 11 cars from them made the mistake of purchasing one car somewhere else never again thanks guys you go above and beyond!
We stopped by this dealer just to look at and test drive the new 18 Camry XSE. Well, Toyota has made some drastic improvements over the 17 model that we liked very much so we sat down with Alex and Eddie and the deal was fantastic so we drove it home! Thank you Eddie and Alex.
I had Scott Norris as my salesperson.He was very knowledgeable and quick with all the paperwork.It was a pleasure to deal with them and he found me a Great car. I was in and out in about one hour...great job. I would recommend them highly. PS Free maintenance plus oil changes for as long as you own the car its a win win.
I purchased a vehicle in Feb 17 and it got totaled in April. I moved to California in that time so instead of trying to deal with strangers I decided to got with Toyota of New Bern again and they did a fantastic job with organizing shipping and streamlining the process. Scott in sales and Shawn and Billy went above and beyond my expectations.
Operating with only half power and a skeleton crew. I called without an appointment for a water pump remove and replace, the service manager took me in and gave me a loaner car thinking it would possibly take a day or two. They called back at 1000 and said it’s ready. I was amazed! That quick! These guys were Great for a department in the middle of a hurry recovery!!
We have bought 3 vehicles from Morre to date. There is no better group of folks to meet and exceed your wants and needs when it comes to buying a vehicle. Their finance team is fast and produces the deal with ease. I have horrible credit...bankruptcy ect. They were able to put me with a reputable lender....great interest rate and low payment. They really are a group of friends not sharks. Other dealerships turned me down and left me hanging....Morre didnt; they listened and made it happen. I didn't have to down grade or be put in a cheaper vehicle....my wife and I got exactly what we wanted. Like I said I have purchased 3 vehicles with them....they're a Class Act for sure.
by firstname.lastname@example.org from DealerRater.com
November 1, 2018
It was a good experience and they???re always willing to work with you no matter what you have. Some are prior military which makes you feel a little more comfortable that they???re not just there to screw tou over. Overall I???m happy with my purchase.
Always a pleasure to work with Juan and everyone else at Moore. Loving my upgraded Yukon. They always make you feel welcomed and will work with you on any deal to get you into a new vehicle. Parts department is also willing to make whatever is wrong right with your new vehicle. All the great service keeps us coming back for almost 10 years now. Keep up the great work.
This dealership really takes their time with their customers and personalizes the car buying experience. Joe Musulin was my salesman and he let me test drive cars over the period of two days, however he dealt with my family via email and phone for over a week! He found similar vehicles to what I already had (it was totaled) and stayed within my price range. He was truly understanding of my needs and not pushy whatsoever. I HIGHLY reccomend him as well as this dealership. They really care about and take care of their customers. Thank you!
Our horn was suppose to have been fixed under warrenty. After a short while it broke again. This time we paid to have it repaired and thought we should have not been charged but paid anyway.Brought in a 3rd time for repair and paid again. Now it is broken again. An employee called to ask about our service and if we were satisified and i told her about my problem . She said she would call me back and I never heard from her again. So now I am filling out my survey.
My wife and I have purchased 3 vehicles now at Moore. The paperwork part of purchasing a vehicle has been a very pleasant surprise, no games, gimmicks, or tricks. R.J., in Service is always ready to assist when having vehicles serviced, always done right the first time.
I???m very satisfied with the routine maintenance my Honda received. My only complaint, which isn???t necessarily related to the maintenance/ service team, is being called and messaged until i take a survey. I would really like to be able to just bring my car into to be maintenanced and cared for without having several calls, emails and texts the days to come.
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