Very pleased with my purchase experience at the dealership
by Reeltime1 from DealerRater.com
December 1, 2018
I rate the delearshop a 5 mostly because of the sales representative Ashton Thornberry he was very professional and knowledgeable about the vehicles and also the dealership ha a very good selection of the trucks I was interested in.
My husband and I went in last week for a recall and they got us in and out with out an appointment . Michelle and phill I believe we’re definitely great at getting us taken care of so we could go on vacation! Will be returning !!
Thank you Alan Epperson and the entire Green’s Toyota staff for a stress free buying experience. Everything about purchasing my new car was 1st class. Alan was professional, honest, friendly and easy to work with. Thanks again, Alan. I will be back for another red carpet experience.
I recently purchased a preowned Subaru, Todd the salesman and Donnie the Sales manager couldn’t have been more helpful. They were professional and courteous and easy to work with I highly recommend seeking them out, my experience was so comfortable, no pressure. I am so very pleased with my car and how I was treated!Thanks Quantrell for have great associates and outstanding service!! 5⭐️ for sure
Mark, the service advisor, is great. I do not have to call my husband because I wonder if I am being taken advantage.. Never does Mark advise work that isn't necessary. The honesty and professionalism is what brings me back
My car purchase was so painless. I didn't have to haggle for once. Worked with Sean. He helped me find what I wanted and explained the car as we drove around. When I made my decision and it came to the financial part... boom. He just dropped all the discounts and rebates to me. I was shocked, like "what just happened here?" He said, "you have internet access, right?" I said "right." He nodded and said " right, why play games? Lets do this the easy way." Unbelieveable. I'm so happy with how that went. Ask for Sean for sure.
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
The overall experience at Don Franklin Nissan was excellent. I purchased a new 2017 Nissan Murano and I could not be happier with the excellent service and the overall buying experience at this dealership. The sales associate you helped me was Greg and he was awesome. He went above and beyond to make sure the deal went through the same day. I would highly recommend Greg and Don Franklin Nissan to all!!!!
We just bought a 2017 Nissan Rouge from Don Franklin. This was one of the best car buying experiences we ever had. Mark Watson was great. He listened to what we wanted and didn't try to push us to something we didn't want. There was no going back and forth with the price or our trade-in. I would recommend Don Franklin to everyone.
Jarred was the person I worked with the longest. He was very friendly, courteous, helpful and professional. He worked hard to try to get me the best deal that stayed within my budget. He and JP stayed almost an hour past closing, because of an issue with my insurance, to get the deal through. Jarred personally. delivered the car to my home the next day and has followed up a couple of times since then to make sure everything was working okay and to see how I liked the car. He seemed very genuine and sincere unlike other sales people I've dealt with in the past. JP and Chelsy were also very professional, courteous and helpful. However, I spent very little time with them Jarred and JP gave me lots of advice related to the vehicle as well as financial advice for the future. All in all, I am very satisfied with the great service I experienced. The car drives like a dream too. I will definitely refer family and friends if I learn they are in the market for a new vehicle.
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