Used Chevrolet for Sale in Frankfort, KY

We were beyond impressed with the customer service at this dealership. We had an issue with our financing, and instead of turning us away, they sent us home with the car so it could not be "bought out from under us" while they figured out the issue. The following day, the finance manager and the salesman (Warren) both followed up with me to inform me of what they were doing to solve the issue. Once the issue was solved and we came back in to start negotiating, the salesman was NOT pushy or demanding which was a refreshing change from other dealerships we have dealt with. They were also very kind and patient in dealing with us while my 4 year-old competed for their attention. Warren listened to our concerns, took notes, and got to work immediately trying to address and overcome our concerns. When it had reached the point where he couldn't do any more, he got the sales director, Bryan, involved instead of just expecting us to accept a deal we weren't happy with. Bryan went ABOVE and BEYOND anything I would have expected. My husband was ready to not make the deal, but Bryan brought him back from a "no" to a "yes" without any pressure and without asking him to come away from the terms he was asking for. Once the deal was made, the paperwork was processed very quickly, and they even filled our tank up before we left the lot. I will surely be going back to them if I ever have the need for another car. And, I recommend anyone who is tired of dealing with pushy salesmen who seem to just be in it to make a buck to definitely check out this dealership. They seemed legitimately concerned with making us happy and not just selling us any old car! I am a very demanding consumer, and I always cross my t's and dot my i's before I ever even step foot onto a car lot. They not only welcomed my questions and concerns, but helped me grow my confidence in the decision we were making by explaining all of the "behind the scenes" reasons for the negotiations they were able to flex on as well as those that they weren't. Their transparency, honesty, and patience make them an A+ dealership in my book!

This car met all of my needs with great mpg and dependability. At 6 feet tall, I still found it comfortable with plenty of room. The hatchback is practical. The back up camera makes it very easy to park. Multiple ports to charge your electric devices. The heater and AC work great. The 5 speed manual makes it fun to drive and gives you more control in winter especially with the traction control. Overall great value.

Our experience at Chrysler of Lawrenceburg was a very good one. We dealt with Savanna and her sales manager, Joey. We originally stopped in there to just test drive a Yukon Denali but not in any hurry to purchase anything. We ended up purchasing a 2012 Lincoln Navigator and absolutely love it. I hated the thought of starting the whole vehicle shopping/purchase experience because it has never been a fun experience with all the price negotiating, etc. But, we were very impressed with the professionalism and courteous treatment we were given from Savanna and Joey. We couldn't have asked for a more pleasant car buying experience. Joey was very upfront about what he could do and couldn't do (as far as pricing). He did everything he could to get us into the SUV we wanted and we appreciate that. I would highly recommend this dealership to anyone who wants to purchase a vehicle at a good price and be treated with the utmost professionalism. This is an honest review because we have no ties to the dealership and no relatives or friends that work there. Thanks Savanna and Joey.

I know of no one who enjoys the car buying experience, myself included, but this was a different experience all together. I had the good fortune of meeting Frank about 4 weeks prior when we were looking for a Ram 2500. We took the information he provided and continued on with our research finally deciding that we didn???t really need that much truck. Fast forward to this last Wednesday when I stopped by to see about the new 2019 Ram 1500 that I had been watching reviews on. I found Frank walking to his own Ram 1500 and reintroduced myself. After we caught up a bit, I laid out exactly what I was looking for in a new truck. I figured since this is a large purchase, I???ll outfit it with ALL the features that I (my bride) could ever expect. He looked on his lot, then on other dealers lots and we finally came up with exactly what we wanted. He was able to research and offer every rebate or incentive available. Who knew there was an incentive for owning a farm or purchasing a certain brand of tractor in the past? We ended up getting the best price and I gave 4 other dealerships a shot at it. Came back on Friday to sign the paperwork and finish up. Frank will say he???s not a salesman, of course he is that???s how he makes a living, he???s simply the most pleasant type of salesman I???ve ever experienced while buying a car. No pressure and very helpful.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Very nice and best car I owned for my money Ok. Interior and tires and room inside and sun roof. And color red. And good power for 4 cylinder and tires there really nice and. Love it very much you should buy one.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

this car is for the enthusiast. 415hp 415ft lbs torque, brembo brakes, upgraded rotors and pads, car is a collectors item and can be used for racing or modding

Went there after going to multiple other dealers. Having 230 plus vehicles, we actually felt like we had options. Once we got there we where given time to actually walk around and look. WE found the perfect car for us and financing was very simple and quick. WE left there in a matter of 1 hour and 30 minutes.

Very nice vehicle all around. The console in the middle of the seats need refigured, especially if you spend hours in the vehicle. I had a 1999 Chevy Blazer for 16 years and the console in it was the best. I sold it with 185,000 miles on it. I hope the Equinox serves me as well. Love my Chevys !!!

Great place to buy a car from... My husband got his car there and after we seen we got a great deal we went back a month later and bought a mini van for the family... Thank you Broadway Auto Mall and your team...

Great car. This is my third Malibu and I love the performance and reliability of these cars. Also they have lots of legroom and trunk space as well.

I bought 2008 Lexus LS and it was great car and the cheapest in the market, Great Customer service

Perfect vehicle for my family needs. We couldn't ask for a better vehicle to take on our family trips or take to school or take to work.

A little more room to view the cars would be great but they have so many cars

Met all my needs. Four wheel drive 😎✊🏾👊🏿👍🏿 Loved it. Sits high enough for a wonderful view and ride. V8 motor was powerful and easy to work on.

Bought this car for my wife it is a very good car, reliable. She is in a rest home and doesn't drive anymore. I have not driven this car very much in the last two years.

We went in to just "Look" , Keith Jackson was very friendly and put no pressure on us to buy. We ended up buying our Ford Edge right then. The process was very quick and easy. He then took us to see Christopher Gillum who was very courteous and friendly. Christopher took it upon himself and went above and beyond to get us the best rate possible and made the car buying experience the "BEST" we have ever had. If you want a hassle free experience go in and ask for Christopher Gillum!

Traded in suv and needed decent trunk with good lines and comfortable ride. Got it. Very sharp,decent ride,superexterior finish and shine,ok mpg intown, great on long trips

Had been looking for a specific make and model car in a small model year window. The car I was looking for was between 15 and 19 years old and not very accessible. One popped up on Paul Miller Mazda website. I live over 600 miles from the dealership which by all reason would make this a very complicated process. I contacted the dealership and a sales person immediately responded. They went above and beyond on what most dealerships would consider an insignificant vehicle and sale. I made the trip to see the car (8 hours driving out there), there were some unforeseen issues with it and they made every effort to possible to help me with this car. They negotiated the price according the issues found in the car as well as making the financial and paperwork transaction run just as smoothly. This was a cash deal and they did for me that they were doing for all the other customers who were buying much much more expensive vehicles and obviously had a much greater profit margin. All the staff I encountered was awesome and willing to help. Everyone was exceptionally friendly and made you feel at home not at a care dealership. Will definitely consider making another trip over to them when I am in the market for another vehicle.

I cannot say enough about this car! I don't even know where to start. First of all the Kinetic Blue Metallic is stunning. As you approach the car you cannot help but notice the styling. It is truly beautiful. When you drive it, it feels more like you are gliding rather than driving. I can't explain it but my friends say it is exactly like that...gliding. Also I can honestly say I feel completely safe in this vehicle. From the cameras (6), including the one on the review mirror, to the suspension, I never feel like the vehicle will tip over in a turn. The weight is distributed evenly. There are so many features in the RS. Heated seats in front & back, cooling seats in front, heated steering wheel, 8" color touchscreen, cruise control & personalized seating position for the driver or drivers are just a few of all the options. There are too many to list here. The tech in this car is beyond amazing. There is On-Star & WiFi built into this car. There is even a designated spot for wireless charging for your cell phone! This car has the ability to charge both IPhones & Android phones (at the same time even). There are so many settings you can personalize even for more than 1 driver. The RS stands for Rally Sport package. Or as I call it, the Really Sweet package! If you are looking to purchase a new car, I would HIGHLY suggest the 2019 Chevrolet Blazer RS! Go test drive one today but don't be surprised if you drive away in a Really Sweet car!!!

Matt Cornett was a joy to work with during what is normally a stressful experience. He is not a high pressure salesman, and that really worked for me. He patiently answered all of my questions and was so helpful getting me the car I wanted. Strong Auto has been great about fixing the few minor things I noticed on the car and making certain that I drove off the lot a happy customer!

Emailing back and forth with Ms Palmer on a car I was wanting to buy .Ms Palmer suggest that I look at the car fax report and by doing so I found out there was frame damage along with a few other things. I ask Ms Palmer if frame was covered and she informed it wasn't but I could take to any shop to have it check out. After reading Carfax report I decide not to buy the car Ms Palmer could have NOT been more honest then that. I also called the dealership and talk to a gentleman that was helpful also. I'm saying this as I would buy and suggest other people do ck out this dealership Thanks Ms Palmer Walt Knabb

Roomie and drives great.great gas mileage.handles good on highway.nice interior.good stereo system.I like the back up camera.really good heater.I'm really satisfied.I like the bucket seats and fog lights are really nice.

They were prepared, friendly and gave us quick service at a late hour. They had the exact car I wanted for the best price. I would definitely recommend them to others.

This car is the cleanest and nicest car I've ever had. It is the RS and it is fully loaded. I feel so safe in it, and the room it offers is amazing

I am giving Sutherland Chevrolet 5 Stars - because from my experience when it comes to buying a car they really are as good as it gets.... Early on in our car shopping we knew we wanted an SUV with third row and bucket seats in the middle....  After consideration between the Buick Enclave and GMC Acadia we decided on the Buick Enclave....  We literally searched the internet and car dealerships across Kentucky, where I could almost write a book about how people should NOT sell cars.  But in the search across Kentucky I found Sutherland Chevrolet and literally one of the best sales professionals I have EVER come in contact with!!! Kevin Balancier (sales) listened to everything that I wanted, he had the car warmed up and ready for a test drive when I got there (a beautiful Buick Enclave AWD).  When we discussed price however I just couldn't extend my budget to feel comfortable spending the money for the Enclave....  Guess what Kevin listened!!!  He again took into consideration everything that I wanted, everything that I needed and where I WANTED to be with price in a vehicle - not where I could be....  Kevin is the ONLY sales professional that I spoke to in the entire state that recommended I take a look at the Chevy Traverse....  He wasn't pushy at all, but just recommended that I take a look at them.  So I did, and guess what I really liked it.  I liked the price even more!  After a great deal of research and comparing the Traverse to the Enclave I was even more impressed by Kevin and his attention to detail and just how much he listened to what I REALLY was looking for. General Sales Manager, Shawn Bihl and Finance Manager, Gerry Jenkins continued our great experience with Sutherland Chevrolet. Again I cannot say enough positive things....  Lets face it car shopping is not a fun filled adventure, but I really do believe that with Kevin, Shawn and Gerry your sales experience will be as good as it gets!!!!

Life long Chevy owner and they still are delivering. I’ve owned over 15 Chevy vehicles in my life and they continue to impress. Great power, the interior is well laid out and comfortable.

As usual, the service team at Sutherland Chevy has exceeded our expectations. This exceptional service is so routine, it's almost boring. Today is Sunday, and some friends of ours were two blocks from church when their Jeep starting smoking. I told her if she wanted a little less adventure in her life, they really should get a Chevy and just go see my guys to keep their vehicle in shape. After all, our car has 127k miles on it and we got to church just fine. We then got to talking about how expensive routine matters such as braces and car repair can be, and I think I saw the green-eyed monster in her eyes when I shared how my guys at Chevy are always on the lookout for the best deal, how once again this week, they repaired our car for LESS than anywhere else. I really feel bad about making my friend jealous, but the grass really is greener on my side of the driveway, because of my guys at Sutherland Chevy.

i DIDN'T KNOW I WANTED A NEW CAR UNTIL I SAW IT. I LOVE IT!!! IT DRIVES GREAT, LOTS OF ROOM, TONS OF FEATURES...YOU JUST NEED TO GIVE IT A TEST DRIVE & YOU'LL BE HOOKED

I noticed the exact model I was looking for at James Motor Company online and submitted an inquiry. I was promptly and courteously greeted by Scott Stoess and thoroughly informed about the vehicle. (He made sure I knew everything there was to know) As I was out of town and the purchase would require some travel we were able to sort out the particulars of the deal beforehand. When we arrived I was even more impressed and politely greeted by a few members of the staff. We completed the test drive and the vehicle was exactly as described. After a quick transaction I was on my way with a new car and a big smile on my face. I've purchased a lot of cars over the years but I've never experienced this level of service in any transaction, I'll forever be impressed with James Motor Company and a big thanks to Scott Stoess for his hard work throughout. 1/20/18

This car met all of my needs it has plenty of legroom in front and back the ride is smooth and comfortable and quiet compared to others.

Sutherland always does a great job either buying a car or their service department. This is the 4th vehicle from them & I can't complain about anything. They are always there to answer questions, make a great deal on purchasing a car & the service department is wonderful.

This car is very nice with a 2.4 motor very quick and peppy but also get a good gas mileage with manual mode very fun to drive warms up quicker Than my last car a crappy 2002 ford explore xlt the Malibu has Ltz package so it has leather headed seats good in the winter time easy to manage headlights are bright at night the car has 90000 this is a low mileage car love it 2012 was also the last year this style Malibu was made would have done a automatic trunk though it doesn’t automatically open when you hit the button but that’s ok the car is nice overall would recommend it thanks

We just bought our 2nd vehicle from Sutherlands. This is a great dealership! Their service department is truly exceptional.

This car meets all of my needs and is everything i neeeded for my big family. So much room and drives so well. I reconmend to anyone