Used Chevrolet for Sale in Frankfort, KY

We were beyond impressed with the customer service at this dealership. We had an issue with our financing, and instead of turning us away, they sent us home with the car so it could not be "bought out from under us" while they figured out the issue. The following day, the finance manager and the salesman (Warren) both followed up with me to inform me of what they were doing to solve the issue. Once the issue was solved and we came back in to start negotiating, the salesman was NOT pushy or demanding which was a refreshing change from other dealerships we have dealt with. They were also very kind and patient in dealing with us while my 4 year-old competed for their attention. Warren listened to our concerns, took notes, and got to work immediately trying to address and overcome our concerns. When it had reached the point where he couldn't do any more, he got the sales director, Bryan, involved instead of just expecting us to accept a deal we weren't happy with. Bryan went ABOVE and BEYOND anything I would have expected. My husband was ready to not make the deal, but Bryan brought him back from a "no" to a "yes" without any pressure and without asking him to come away from the terms he was asking for. Once the deal was made, the paperwork was processed very quickly, and they even filled our tank up before we left the lot. I will surely be going back to them if I ever have the need for another car. And, I recommend anyone who is tired of dealing with pushy salesmen who seem to just be in it to make a buck to definitely check out this dealership. They seemed legitimately concerned with making us happy and not just selling us any old car! I am a very demanding consumer, and I always cross my t's and dot my i's before I ever even step foot onto a car lot. They not only welcomed my questions and concerns, but helped me grow my confidence in the decision we were making by explaining all of the "behind the scenes" reasons for the negotiations they were able to flex on as well as those that they weren't. Their transparency, honesty, and patience make them an A+ dealership in my book!

Very attractive exterior and interior design. Tech features are up-to-date and extremely user friendly. Spacious enough for a family of 3 plus a large dog. Leather-wrapped seats are a big plus, and the cargo box fits most items needed to be hauled. Couldn’t be more satisfied or ask for more in a mid-size pickup!

Our experience at Chrysler of Lawrenceburg was a very good one. We dealt with Savanna and her sales manager, Joey. We originally stopped in there to just test drive a Yukon Denali but not in any hurry to purchase anything. We ended up purchasing a 2012 Lincoln Navigator and absolutely love it. I hated the thought of starting the whole vehicle shopping/purchase experience because it has never been a fun experience with all the price negotiating, etc. But, we were very impressed with the professionalism and courteous treatment we were given from Savanna and Joey. We couldn't have asked for a more pleasant car buying experience. Joey was very upfront about what he could do and couldn't do (as far as pricing). He did everything he could to get us into the SUV we wanted and we appreciate that. I would highly recommend this dealership to anyone who wants to purchase a vehicle at a good price and be treated with the utmost professionalism. This is an honest review because we have no ties to the dealership and no relatives or friends that work there. Thanks Savanna and Joey.

Es perfecto para el uso que le doy, espacio para carga atras, el 4x4 para la nieve, ahorro de gasolina con 4 cil. , conexion para cualquier telefono, car play y navegacion-

el manejo de mi nuevo 2019 tahoe es excelente, es rapido, potente, seguro, espacioso, economico en combustible, y muy buen " Good Looking. Estoy super contento con este nuevo vehiculo

Full size truck with nice interior and is easy to get into Nice styling and in great condition . The V 6 has good power and move the truck well

I know of no one who enjoys the car buying experience, myself included, but this was a different experience all together. I had the good fortune of meeting Frank about 4 weeks prior when we were looking for a Ram 2500. We took the information he provided and continued on with our research finally deciding that we didn???t really need that much truck. Fast forward to this last Wednesday when I stopped by to see about the new 2019 Ram 1500 that I had been watching reviews on. I found Frank walking to his own Ram 1500 and reintroduced myself. After we caught up a bit, I laid out exactly what I was looking for in a new truck. I figured since this is a large purchase, I???ll outfit it with ALL the features that I (my bride) could ever expect. He looked on his lot, then on other dealers lots and we finally came up with exactly what we wanted. He was able to research and offer every rebate or incentive available. Who knew there was an incentive for owning a farm or purchasing a certain brand of tractor in the past? We ended up getting the best price and I gave 4 other dealerships a shot at it. Came back on Friday to sign the paperwork and finish up. Frank will say he???s not a salesman, of course he is that???s how he makes a living, he???s simply the most pleasant type of salesman I???ve ever experienced while buying a car. No pressure and very helpful.

truck has plenty of legroom in the front and back, the ride feels smooth compared to other cars,Also I like the remote stare led head lights.

Van limped in with overheating problemsand radiator fluid leaks. Hatfield got me in within an hour (even though they looked busy). Located the problem with a cooling line leak, and not only fixed the problem, but sent us on our way without charging me for the parts or labor. What more could I ask from anyone. The repair got me to my destination in Tenn. and back home in Ohio without any problems. I could not thank them enough. By the way I just picked out Hatfield because they were the closest to us at the time and we were in need of repairs. I knew nothing about them at the time except that they were a Chevy dealership, and this type of dealership could help us right now. Service Dept. at major dealerships get a bad rap at over charging people. Not even close at this one. What a great bunch of people. Thanks, again.

This car is a good one. I upgraded from a 17 Cruze to the 19. Though similar, the 19 is more sleek. I'm 6'6 and have room for my long legs.

Christina Z. and Joe Cardoso, did an outstanding job. Always professional, courteous, and Joe has a excellent sense of humor and perfect manners! Impressive! Eric the F&I guy is the best I have met and explained every leasing question very clearly. I cannot remember the Manager's name that assessed our trade-in but, he was also personable and courteous, as was everyone we met including the gentleman at the reception desk. Car was prepped very well. I don't do '10's' but, I give Rod Hatfield Chevrolet a 9.999999999!

As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.

Went there after going to multiple other dealers. Having 230 plus vehicles, we actually felt like we had options. Once we got there we where given time to actually walk around and look. WE found the perfect car for us and financing was very simple and quick. WE left there in a matter of 1 hour and 30 minutes.

I love this truck! The dependability and power of the Duramax diesel is unmatched... and the Allison transmission makes it all the better. This truck served me faithfully for years, offers plenty of interior comforts and tows extremely well.

I bought 2008 Lexus LS and it was great car and the cheapest in the market, Great Customer service

Very smooth ride and very attractive exterior. Its a great commuter. Its also great on gas! Cheap to fill up the tank! Really nice car overall

This was the vehicle for us to buy it is great my wife and I love it and we will tell all the people we know to go test drive one

There are so many features, the world of discovery adds to the fun in my life. Within the first 1200 miles I took two six hour (no breaks) trips, I'm 62 and can get pretty stove up sitting for long periods, the Air conditioned seats are wonderful, I jumped out to get the mail and had run clear across the street before realizing how long it had been, to move that quick, GREAT TRUCK, Driving fatigue after six hours on both days, was almost none existent. A pleasure to travel again, I'm a Happy boy.

Good fuel mileage for a diesel. Very comfortable to drive never short on power. Surprisingly quiet. A lot of options especially if your an outdoorsman. Have not towed with it yet but comes with everything for a goose neck to include electric brake controller and exhaust brake.

Emailing back and forth with Ms Palmer on a car I was wanting to buy .Ms Palmer suggest that I look at the car fax report and by doing so I found out there was frame damage along with a few other things. I ask Ms Palmer if frame was covered and she informed it wasn't but I could take to any shop to have it check out. After reading Carfax report I decide not to buy the car Ms Palmer could have NOT been more honest then that. I also called the dealership and talk to a gentleman that was helpful also. I'm saying this as I would buy and suggest other people do ck out this dealership Thanks Ms Palmer Walt Knabb

Best of all the trucks my family has ever owned (that's a little over 65 trucks between all the family). Ford also makes a good diesel but we didn't have a lot of luck without a few modifications. The Chevy/GMC 2005-2007 have given us no issues other than the normal wear items and general maintenance which is true of any brand.

Matt Cornett was a joy to work with during what is normally a stressful experience. He is not a high pressure salesman, and that really worked for me. He patiently answered all of my questions and was so helpful getting me the car I wanted. Strong Auto has been great about fixing the few minor things I noticed on the car and making certain that I drove off the lot a happy customer!

This vehicle met most of my needs. Except it is higher so I have to stretch my leg to get in and due to my height I have to get on my tip toes to close liftgate

BILL BOOTH WAS AT MY CAR BEFORE I COULD GET OUT. HE WAS POLITE, CONSIDERATE AND VERY KNOWLEDGEABLE ABOUT TOYOTAS. HE NEVER PRESSURED BUT WAS ALWAYS QUICK TO ANSWER OUR QUESTIONS. HIGHLY RECOMMEND HIM TO ANYONE BUYING AT GREEN'S TOYOTA. THE MANAGER AND STAFF AT GREEN'S TOYOTA TREATED US WITH RESPECT AND PROVIDED A SERVICE THAT WAS NOT EXPECTED AND WAS UNBELIEVABLE AFTER SOME CONFUSION CAUSED US TO WAIT FOR SERVICE THAT DIDN'T HAPPEN. WE WE MORE THAN COMPENSATED FOR OUR INCONVENIENCE. WE HAVE GREAT RESPECT FOR THE STAFF AT GREEN'S TOYOTA AND WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE AND BE SURE AND ASK FOR BILL BOOTH.

This truck is everything I expected. Comfortable, great looking, plenty of power and just the right size for me. I have only had it for a month, but it’s going to last me a long time!

Plenty of leg room and with space to spare for extra riders or gear, the 8ft bed is great, and the towing capacity is enormous.

I normally don't leave reviews, good or bad, but this is an exception. I have bought quite a few cars in my day and this is by far the best experience I've ever had. Tony DeJesus was an absolute pleasure to deal with and I would and will recommend anyone I know to go through him to get a deal done. I know I will always give him a call when it's time to start looking again. Great job Tony and great job Don Franklin Mitsubishi for the outstanding buying experience! Chris

I like the style, and the room inside. The bed is deeper then my 09 Colorado, back seat area is roomier then expected as well

I am giving Sutherland Chevrolet 5 Stars - because from my experience when it comes to buying a car they really are as good as it gets.... Early on in our car shopping we knew we wanted an SUV with third row and bucket seats in the middle....  After consideration between the Buick Enclave and GMC Acadia we decided on the Buick Enclave....  We literally searched the internet and car dealerships across Kentucky, where I could almost write a book about how people should NOT sell cars.  But in the search across Kentucky I found Sutherland Chevrolet and literally one of the best sales professionals I have EVER come in contact with!!! Kevin Balancier (sales) listened to everything that I wanted, he had the car warmed up and ready for a test drive when I got there (a beautiful Buick Enclave AWD).  When we discussed price however I just couldn't extend my budget to feel comfortable spending the money for the Enclave....  Guess what Kevin listened!!!  He again took into consideration everything that I wanted, everything that I needed and where I WANTED to be with price in a vehicle - not where I could be....  Kevin is the ONLY sales professional that I spoke to in the entire state that recommended I take a look at the Chevy Traverse....  He wasn't pushy at all, but just recommended that I take a look at them.  So I did, and guess what I really liked it.  I liked the price even more!  After a great deal of research and comparing the Traverse to the Enclave I was even more impressed by Kevin and his attention to detail and just how much he listened to what I REALLY was looking for. General Sales Manager, Shawn Bihl and Finance Manager, Gerry Jenkins continued our great experience with Sutherland Chevrolet. Again I cannot say enough positive things....  Lets face it car shopping is not a fun filled adventure, but I really do believe that with Kevin, Shawn and Gerry your sales experience will be as good as it gets!!!!

Drives smooth and its really quiet! Im really pleased with my purchase!!!!! Was surprised it goes so fast for a 4.3 plus has the automatic tailgate.