Vic Bailey's Internet Sales Mgr, John Carter, was very responsive and easy to work with. He got me all the information I needed and helped me work with their Business Mgr to get the deal put together I needed. He made the whole negotiations and purchase quick a simple since we new exactly what we wanted.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
The customer service was excellent. BUT... I have been to other service dealerships where they have much nicer facilities for customers waiting for their car to be serviced. Nicer waiting rooms with complimentary snacks, USA Today, and computers. Please consider upgrading the facilities.
Great little car
by Kalli from Hayti
December 29, 2018
I have a 2017 Chevy Sonic Premium with Turbo.
This car has pep. I would suggest getting a turbo no matter your needs as it will help you negotiate traffic. This car has comfortable seating as my Acadia which I downgraded from. It has heated seats and steering wheel, the steering wheel doesn't seem to get very warm but I hardly use it. I hate keyless start but that's kind of standard anymore. I've left my car running a few times when I get out of it on accident. I was looking at an Impala Premier but couldn't find a price I could afford and have trouble driving "big" vehicles hence my downgrading from an Acadia
I haven't had the Sonic in the shop yet. I bought it used with 46,000 miles and have put about 10,000 on it. It's a comfy car and my husband who is 5"11 even agrees that is comfortable. It is a tight car no doubt. It is slightly loud but I'm used to it with other vehicles.
It's a very fun car to drive. It has a huge trunk and fold down the seats for more room.
The ride is a little bumpy due to the low profile tires, I would like to get some different thicker tires for a more cushioned ride but other than that I wouldn't change much.
Walked in and was greeted right away. Talked about my trade-in and the vehicle I was looking for. Prices were right on target and fair to where they were during my research on line. They were very friendly and courteous through my the time there. Went over my new vehicle in great detail and answered all of my questions. Love my new GMC ride!!! Would recommend this dealership to anyone.
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
I was in for a oil change, factory recall, and mysterious squeaking noise in the suspension. Mr. Wakefield was in the service department and pulled my car in and assisted the service dept with the odometer reading. The courtesy driver took me to and from work that day. They completed the oil change and recall but my car needed a part which would be in the next business day (Monday). I scheduled service for Tuesday and dropped it off in the early AM. I told them I needed it back by 1 pm. I received a call at 1 stating it was ready and they sent the driver over to pick me up. It was a great experience and the service department deserves many thanks.
Plenty of Room
by Papa18 from St. Louis
December 24, 2018
Still getting use to some of it features. Like the TV screens for the kids. The sound system is nice and the radio is excellent. The ride is nice and with 18 grand kids it allows us to hall a lot of kids around.
100% satisfied with this dealership. I love my GMC Sierra truck. I would recommend this dealership to everyone. Service dept is the best. Taylor is my sales person and we have become very good friends. Tony the financial advisor is great..
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
by Mike W. from Simpsonville S.C. from Simpsonville S.C.
April 5, 2018
We recently bought a 2011 GMC Yukon, and the vehicle was in great condition, drives great, and looks just like the pictures online. The Salesman, Kim was very helpful to us in acquiring the SUV we wanted at a price we liked!
by steely 49 from NW USA
January 2, 2019
First.....and last diesel, as this one will last. 100k now, and drives like new. Tows my rv like a dream. Expensive, but you do get what you pay for. My Silverado 1500 gasser was good, but not for towing in the mountain passes. This beast is built to tow! Keeping everything stock for now.
The staff was very professional. Ronnie Pereira was very down to earth and professional. He was knowledgeable and made the process easy. No pressure into buying. Definitely recommended sales person.
Will never buy a Chevy Colorado again!
by Boughtapieceofcrap from Kansas City, KS
December 18, 2018
I will never buy again, nor do I recommend it to anyone. My remote start will not heat up the truck sufficiently. After complaining about the defroster not getting hot, I was told it takes 40 min for that to happen. So if you live anywhere where the temp gets below 32 this piece of junk will not defrost or thaw out! Only buy if you can store in garage!
Overall experience was great..... I spoke with Robert through email your online salesman and this gentleman have a wonderful personality even though I haven’t located the vehicle I’m looking for I do appreciate the customer service
I love driving my car
by Aceofspadezz from Baltimore, MD
December 31, 2018
I think it’s great it just need some better speakers. It’s only my second car but it’s great to hear the sound of that V8 engine as I’m driving.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Nice crossover vehicle
by Lmc924 from Michigan
December 7, 2018
I like this truck a lot...the ride is excellent, and it handles like a dream...i wish it would accelerate a little faster, and it slides quite a bit in slippery snow conditions...it gets through deep snow great though...overall its an awesome choice...great family vehicle
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by sjilly93 from Mansfield, TX
November 29, 2018
Drives like a luxury vehicle, not a truck. Very comfortable ride & super dependable. The features are great and it is a beautiful SUV. Would definitely recommend!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Love saving gas and getting high mpgs!
by Mpgs from Hawaiian gardens, ca
January 9, 2019
This was my 2nd volt purchase. I loved getting 40 miles electric range per charge and going over 1000 miles before filling up the gas tank! I especially liked the added safety features in this car: lane departure and collision alert. Comfortable ride and good acceleration and drive.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Very nice ride!
by NickDubU from Seneca SC
November 15, 2018
The look inside and out of this car is amazing. Very roomy with 3rd row seats and it is a small but powerful vehicle. Would recommend to anyone.
Excellent service for my Tundra and my wife's Camry. Both were bought at other Toyota dealerships because of pricing/trade in's. Toyota of Greenville's service department is excellent.
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
I was really pleased with the service and how helpful they was! I worked with Elizabeth and she was amazing I really recommend working with her she was amazing! She went out of her way to help me and to find my dream truck!
Worst vehicle I’ve ever bought
by amandad1188 from Columbus, ohio
January 8, 2019
I bought this vehicle less then 6 months ago, it was used. A 2013 Chevy traverse, since I’ve had nothing but issues. I replaced one headlight 4 months ago and the mother headlight yesterday. Was driving today and the same headlight went out! It’s becoming expensive and a hassle! Would NOT recommend this vehicle!
Great customer service and willing to help us with what we needed! Elizabeth and all others involved were so friendly! The location is convenient also.
by Walker from Seven Springs
January 6, 2019
The vehicle rides well and performs well, however its way to pricey for the current economy. I chose to pay for it so that s on me. Overall great ride.
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