Repair for a KIA THEY DID not SELL Yes! Hart Motor
by Vicki Minks- Garry Rogers from ROANOKE
May 10, 2018
This is the only KIA Dealer that would FIX a KIA that they didn't even sell! Not to just trade it in and rid of the problem,they have Fixed the problem on Bank 1 and are fixing the same problem on Bank 2! All under warranty that the seller would not FIX! Salem is not the place to Purchase a KIA! Unless you never have a problem! 10 yr 10000 mile warranty means nothing to them! If its 2 good 2 be true,it always has been for me! Cheep and Good don't go together! Never Has!
by Traverse Lover from Bainbridge, GA
January 12, 2019
I love my Traverse. It is dependable, and is comfortable. It is roomy inside and has plenty of room for storage in the back. I would buy another one if I could.
All calls and emails were answered promptly and all questions answered. Great car at a great price from good, friendly, knowledgeable people. The n/a answers I gave were because I've just purchased the car and haven't had any problems with anything.
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
The Nelson team never disappoints. No need to drive to a bigger city. They have plenty of cars and give you the individualized service to help you get the car you need! I'll be back and sending everyone I know their way!
Love the car
by SandyLynn from Springfield, MO
November 4, 2018
The Malibu is a very comfortable car to drive, plenty of interior room. Pretty good on gas mileage. I would definitely recommend this car to anyone.
My husband and myself was very please with our deal we got at Nelson Ford. The salesperson Eric Friedhoff and Danny Hutchens were very helpful in helping to make our trade smooth. Really appreciate these guys and their help. Thanks
Had the most comfortable experience at Dash Galler
by Debbie from Newark
January 2, 2019
The car drives great and so far the performance is terrific. Have more space than a thought. Love my trunk, have a lot of leg room for my son.
My husband and I had the best experience buying a new vehicle from Eric Friedhoff. We started out looking at new SUVs, then used SUVs, and back to the new SUVs. Eric did all the research and found just the right one for Don and I. The entire Nelson-Ford-Mazda treated us just like family. Thank you for a great experience.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
The buying experience at Nelson Honda was very good. They quoted me a very good price and did not try to sell me anything extra.
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
I didn't actually go to the dealership, but I inquired about a vehicle through email. From a distance, the customer service has been wonderful. They were quick to respond and have also been very helpful in keeping me up to date with potential inventory I might be interested in.
Very pretty ANd comfort able very smooth ride
by Kayleyutlovecar from Northport al
December 4, 2018
This car had plenty of room for me I am a tall person the back up mirrors this is greatest thing too happen to cars!! I love love my radio it has a great sound!
This was the third new Honda we have purchased at Nelson Honda in Martinsville, VA. We have found the purchasing experience at this dealership to be a pleasant experience. All of the staff are very helpful. We have been especially please with the services of the salesperson who sold us all three of our new mini-vans, Mike Merriman. Mike treats you like a friend and works hard to understand what you want and attempts to answer every question and possible consideration. He is patient and not forceful, which is what I look for in a salesperson. If he is available, he will sell me my next Honda. I highly recommend him and the entire staff and services at Nelson Honda.
Love my impala
by Shadysson18 from Miami
December 20, 2018
I absolutely love my impala. It has plenty of room in the front and back. It's very stylish, ther performance is unmatched by others. It's very fast and reliable.
I went to Nelson Honda after seeing a great looking car on their website. After getting there I realized the car was even better than i expected. It was clean and very well kept. Larry Copeis so nice and easy to talk to. He was very helpful and thanks to that I ended up buying my very first car! I would recommend going to Nelson Honda and talking to Larry Cope to anybody any day!
Best car I’ve owned
by Wanderer13 from St Cloud, MN
January 3, 2019
I love this car! Lots of cargo space, leg room in back is great, handles excellent, drives like a dream. Love the Bluetooth option, navigation is a cool feature!
From the beginning of purchasing our vehicle to service MidPoint is just top notch. Friendly, informative, factual, and just great customer service. I recommend them to anyone! And, most importantly, I love my vehicle.
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
I stopped in to get info ontrucks. Possibly interested...
by smllake from DealerRater.com
November 30, 2018
I stopped in to get info ontrucks. Possibly interested in buying after the first of the year. Talked to Roger and he provided the info I needed. He was knowledgeable and friendly. I have good experiences in the past with service dept.
Best Car Ever!!!!
by jonnie from atlanta,ga
January 11, 2019
This wasn't my first choice but I am glad it choose me(haha)..It runs smoothly,has lots of room,has all the latest gadgets and very stylish.I compare the body style to the bmw or merecedes .
Chris Kidd you go out of your way to provide excellent customer service! I finally found someone that listened and delivered exactly what I asked for, this was not easy because of bad experiences with other dealerships...you have restored my faith! Thank you so much for your professionalism and being a man of your word!!! Such an easy and pleasant experience! If you're looking for someone that will go above and beyond please stop by or call Kris! You can find car salesmen with cocky attitudes everywhere but Kris is one in a million! Thank you!
Really nice vehicle, best of both worlds.
by WaylonT,SuperDad from Morehead
December 18, 2018
I love my Impala LTZ it's really brings to the table the best of both worlds. It offers both performance and practicalities, 305 HP and family friendly!😅
Very friendly staff. Prompt with appointment times. Excellent advice regarding anticipated service and repairs. The facilities are almost new and very customer oriented. All repairs were performed correctly and in a timely manner. The staff goes out of their way to make customers feel comfortable and appreciated. A special shout out to Shannon in the service dept. I really like this dealership and the way I have been treated for the past 4 years. I have recommended them to others.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Pretty satisfied. They were professional and polite. I had to go back to get service that was not their fault but when I told the person that sold me the extended warranty that i was going to cancel it, that's when the gloves came out. I told him I bought it because I was misinformed about what it covered. He actually yelled at me and said he never told me such a thing. Ok then. He also stated I needed the additional warranty because buick doesn't have roadside assistance. He later apologized for yelling at me and said he may have misspoke about the roadside assistance because some new models don't have it. The brochure clearly states that ALL new buicks come with free emergency assistance. So overall it was a good experience but the 2nd set of keys were lost and it's almost 2 weeks and still no keys. It takes me close to an hour to get there. However, they gave me a nice loaner car for the day.
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.
Reliable Sturdy Truck
June 8, 2018
We needed larger truck for hauling camper, has been a great truck. Has met all our family’s needs with style, comfort and reliability. Would definitely purchase again.
Dealing with Wes was a pleasure to work with, he put me in a vehicle that I am totally happy with and made the process of purchasing a vehicle a breeze. I will definatetly come back to Duncan Ford Chrysler Dodge Jeep again.
Its an awesome reliable car.
by Tinkerbell13 from Bellflower, CA
July 14, 2018
My daughter bought it brand new and I bought it in January this year. It has 81,000 miles and the brakes are still the original and are in great shape. The mechanic says it’s a good suv. I drove it back from CA to TN with no issues. It gets 300. Miles per tank sometimes more. It has the flex fuel. I love my car.
Willing to work with you, I've been shopping around for a couple weeks. The folks at Duncan really helped me get what I wanted at the price I wanted cant thank them enough for all the help!!!
Great vehicle and very reliables!
by Small block mafia from Jefferson City Missouri
January 3, 2019
I absolutely love my Z-71 Tahoe. It is fun to drive and has never given a moments trouble other than routine issues that are expected given the mileage or time. If the new ones didn’t look like a toaster on wheels I would consider a new one. If the new trucks didn’t look like the tail end of hard times I would likely buy one of those as well. Truly disappointed with Chevy! Been a bow tie fan since 1967 and it saddens me to see the company finally lose what I have always considered a superior design and timeless styling fade away. HD trucks are hideous for 2019! Can’t imagine them falling in sales just based on appearance. I am done with GM after 45 years of ownership.
Fast and friendly service. Available within a week of scheduling; open for service on Saturdays,
Very comfortable and reliable pickup
by NAPAMatt85 from Nampa, ID
January 8, 2019
I put 40,000 miles a year on my 2007 Silverado and it never skips a beat. I just change the oil and other fluids on time and it keeps going. Very comfortable seats and quiet interior.
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