Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
Outstanding experience in all aspects. They made it convenient to complete any service needed, from dropping off my new car personally to me to picking up my car when I needed it serviced. Every department is detail oriented and the service shop took extra time with my daughter and her needs in a clean and family friendly environment. All of the cars in my family are from the Randall Farnsworth Auto Group. Their personal touch definitely offers a feeling of security and trust.
I have bought a lot of vehicles. A lot. I located a truck for sale at Farnsworth Chevy and emailed them. The salesperson, Steve, emailed me back and provided me the kind of customer service I thought didn't exist anymore. Needless to say, I traveled 2.5 hours to purchase the truck at this dealership and couldn't be more pleased. A great buying experience from Cars.com and Farnsworth. Thanks Steve. See you when I'm looking for my next truck!
I talked to a Rep on the phone. He called me when he found out which car I was intersted in. He took time out from moving his family on a saturday to come and meet with me, when it was convienient for me. We talked and he was very upfront and honest. He let me sit down with the credit guy and he also was great. I came back to look again with my brother and nephew with me and I purchased the car. These people made it very easy for me and I couldnt be happier with my car. Thank You Mat Thomas and Rocky. I will be back!
Hats off to Bobby McMullen and Vissan Nissan for the great turn around in getting my vehicle. I love it very much. Been doing business with Bobby and Vission Nissan for years. Great customer service. Bobby looked out for the way I travel and its a smooth ride and handles the road very well! You all especially Bobby Mcmullen will always get business. I will refer anyone I know looking for a new /used vehicle to VISSAN NISSAN.
My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
Exceptional customer service. Originally started with an E-mail inquiring about a car for sales. Responses were quick, professional and answered my questions. When we went there to look at the car they were very accommodating and no pressure to buy. We purchased the car we inquired about. Buying a car has never been an enjoyable experience, but this was very comfortable and pleasant!
I had my 2007 Pontiac G6-Gt retractable roof repaired and a part replaced. There was a lot of wind noise and the roof leaked when it rained. Nicole assured me that the mechanics still trained on Pontaic's. The mechanic did and excellent job. no more wind noise, water leaks and the roof locks down with out help.
Just wanted to thank Nicole and the mechanic for a job well done.
My lease was about to expire, so we went into the dealership to see about our options.
Walked out with a 2019 shiny red Kia Sorrento, thanks to Dan Norris. Excellent customer service. Dan made the process of leasing a new car easy and painless.
So happy with new ride. I would recommend Kia and Dan to everyone!
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