I was driving through the area and my company Ford F150 blew an oil cooler line and was towed to the Taylor Ford dealership. I was met by A Service Advisor Named Travis Singleton and he really surprised me in that he was very helpful and done everything he could do to not only get me back on the road the next day but also helped me to get to a hotel since there were no available cars to rent anywhere with in an hours drive. I'd like to commend him for going over and above, as this doesn't happen much these days. I'd also like for the Taylor dealership and FORD to know this and that they have a great customer facing employee and all around great guy in him. To Travis, Thanks again for helping me through a inconvenient time, with a smile. I'd highly recommend this dealership and Travis to everyone, even if your from out of state like I am. Five Stars !!!
Mike was very friendly and extremely knowledgeable. We were looking for a F-150 supercab and they are not in high supply. He found the vehicle we were looking for and spent a lot of time with me. He was not overly aggressive, which I appreciated. The dealership had a very friendly feel to it, unlike the other Ford dealerships I visited. Huge inventory to choose from.
We were traveling in Asheville on vacation & needed service.
by vacation from DealerRater.com
November 2, 2018
While on vacation in Asheville, our truck engine light came on and needed to have deff heater reservoir in tank replaced in order to continue using truck before shutting down. We called two other dealerships and explained that we were traveling from another state and needed immediate service and were told that it was a 30 day waiting period and could not help us. We contacted Asheville Chevrolet and spoke to Jimmy Shelton and told us to come in now. He took us right away and had the part shipped over night. The general sales manager Bobby Roussel and salesman Tony Valentine were very helpful and understanding and put us in a courtesy car for the two days so that we could continue our vacation with very little interruption. We appreciate the service that we received from this dealership and would recommend them to anyone. Thanks again from Randy & Lisa Bourg from Bourg, Louisiana
Tony Valentine is a very knowledgeable car salesman for Asheville Chevrolet. Tony walks you through every aspect and of the car you are buying. This is my second car from Asheville Chevrolet and Tony sold me both. The Dealership in my opinion is number one. Donald McDaniel
Drove 6 hours to purchase a vehicle. Worked out all numbers on my trade and the car I was purchasing before I ever got there. All question where answered fast. When I arrived car was right up front and ready to go. Owner is the most personable person I have met. Will be back for next vehicle!
I had help from Joshua Hampton , he sold me a beautiful 2015 Kia Sportage! I had a specific list of everything I wanted and he ticked all the boxes! I love everyone here, they are wonderful and super helpful! I recommend Paramount Kia of Asheville to anyone looking for a great vehicle and great customer service!
Having car trouble on vacation is no fun, but Harry's made every effort to get us back on the road as quickly as possible. We were given directions by phone to find them and were treated very well. We were comepletely satisfied with their service.
It was a first class experience. I had traded vehicles with them before so I knew what to expect. I couldn’t be happier with my truck and will continue to buy from Harry’s on the Hill!! If you want a relaxed car or truck shopping experience go see Chad, Song and Matt at Harry’s on the Hill in Asheville, NC.
Quick, efficient, quality service with extreme care and friendliness. Dealership is clean and comfortable to wait in and folks are genuinely friendly and service oriented.
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